A customer is unable to login to Jane Doe Thick Client and they are getting the error message: "CHECK YOUR WEB ADDRESS A
Posted: Fri Jul 22, 2022 11:23 am
A customer is unable to login to Jane Doe Thick Client and they are getting the error message: "CHECK YOUR WEB ADDRESS AND TRY AGAIN". While troubleshooting they check the AADS.log and find the following messages:
Which reason is a valid reason for this problem?
A. AADS is unable to communicate with SMGR Cassandra Database
B. AADS is unable to communicate with SM Cassandra Database
C. AADS replication service is down from Session Manager
D. AADS SIP Entry link is down in the Session Manager
Which reason is a valid reason for this problem?
- A Customer Is U 1 (15.21 KiB) Viewed 57 times
B. AADS is unable to communicate with SM Cassandra Database
C. AADS replication service is down from Session Manager
D. AADS SIP Entry link is down in the Session Manager