Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicat
Posted: Fri Jul 22, 2022 11:23 am
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the
Agent Desktop PC?
A. CSTA
B. TSAPI
C. SIP
D. WCF
Agent Desktop PC?
A. CSTA
B. TSAPI
C. SIP
D. WCF