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Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicat

Posted: Fri Jul 22, 2022 11:23 am
by answerhappygod
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura®
Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?

A. WCF
B. ASAI/TSAPI
C. DMCC/TSAPI
D. TR87