You are installing a SIP-based Avaya Aura Contact Center (AACC) with Avaya Aura Media Server (AAMS). Which three functio
Posted: Fri Jul 22, 2022 11:20 am
You are installing a SIP-based Avaya Aura Contact Center (AACC) with Avaya Aura Media Server (AAMS).
Which three functions/features are gained by implementing the AAMS? (Choose three.)
A. skillset based routing
B. anchoring of calls
C. recorded announcements
D. music on hold
E. text to speech engine
Which three functions/features are gained by implementing the AAMS? (Choose three.)
A. skillset based routing
B. anchoring of calls
C. recorded announcements
D. music on hold
E. text to speech engine