Which statement about Contact Center Multimedia is true?
Posted: Fri Jul 22, 2022 11:20 am
Which statement about Contact Center Multimedia is true?
A. It allows SDK for developers to refine Computer Telephony Integration (CTI) applications
B. It allows supervisors and contact center administrators to manage multimedia traffic
C. It helps with implementing CTI for installs and browser based web integration
D. It is used to administer the server and to monitor contact center performance using a browser based interface
A. It allows SDK for developers to refine Computer Telephony Integration (CTI) applications
B. It allows supervisors and contact center administrators to manage multimedia traffic
C. It helps with implementing CTI for installs and browser based web integration
D. It is used to administer the server and to monitor contact center performance using a browser based interface