A customer has an Avaya Auraâ„¢ Contact Center with Application Module Link (AML) connectivity to an Avaya Communication
Posted: Fri Jul 22, 2022 11:19 am
A customer has an Avaya Auraâ„¢ Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch.
Trouble-shooting a Controlled Directory Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server (CCMS) has acquired the CDN.
What should be occurring at this time on the CS1000 switch?
A. VSID is defined
B. CNTL should be set to YES
C. RPRT should be set to YES
D. The ASID parameter should set to YES
Trouble-shooting a Controlled Directory Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server (CCMS) has acquired the CDN.
What should be occurring at this time on the CS1000 switch?
A. VSID is defined
B. CNTL should be set to YES
C. RPRT should be set to YES
D. The ASID parameter should set to YES