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A customer has installed Contact Center Manager Administration (CCMA) to manage Contact Center Manager Server (CCMS). Th

Posted: Fri Jul 22, 2022 11:19 am
by answerhappygod
A customer has installed Contact Center Manager Administration (CCMA) to manage Contact Center Manager Server (CCMS). The servers can communicate with other servers and PCs using either multicast or unicast data. How is real-time data sent from the Avaya Auraâ„¢ Contact Center servers to the desktop PCs?

A. CCMS sends only multicast data to CCMA, which then sends either multicast or unicast data to desktop PCs
B. CCMS sends only multicast data to CCMA, which then sends only multicast data to desktop PCs
C. CCMS sends only multicast data to CCMA, which then sends only unicast data to desktop PCs
D. CCMS sends either multicast or unicast data to CCMS, which then sends either multicast or unicast data to desktop PCs