In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously confi
Posted: Fri Jul 22, 2022 11:19 am
In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcca.properties file of the previous release?
A. ICR Application Configuration page
B. ICR Core Configuration page
C. icrcore.properties file
D. Destination Configuration page
A. ICR Application Configuration page
B. ICR Core Configuration page
C. icrcore.properties file
D. Destination Configuration page