Which statement about Proactive Outreach Manager (POM) is true?
Posted: Fri Jul 22, 2022 11:19 am
Which statement about Proactive Outreach Manager (POM) is true?
A. The POM call back feature supports progressive dialing mode.
B. POM provides Common Agent Desktop integration with Call Center Elite.
C. Contact Recorder uses the same Dialer license for the integration with POM.
D. POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.
A. The POM call back feature supports progressive dialing mode.
B. POM provides Common Agent Desktop integration with Call Center Elite.
C. Contact Recorder uses the same Dialer license for the integration with POM.
D. POM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.