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Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

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Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

Posted: Fri Jul 22, 2022 11:19 am
by answerhappygod
Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A. Call completed
B. Call failed
C. Call completed in SSA
D. Call routed
E. Call transferred
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