A supervisor wants to endure that a specified group of agents logout at a specified time during the work week. How can t
Posted: Fri Jul 22, 2022 11:19 am
A supervisor wants to endure that a specified group of agents logout at a specified time during the work week.
How can this be accomplished?
A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)
How can this be accomplished?
A. with After Call Work (ACW) Agent Considered Idle
B. with Forced Agent Logout Time
C. with Interruptible Aux Notification Timer (sec)
D. with Maximum Time Agent in ACW before logout (sec)