You have uploaded a new license file containing additional features to the Contact Center Manage Server (CCMS) and updat
Posted: Fri Jul 22, 2022 11:19 am
You have uploaded a new license file containing additional features to the Contact Center Manage Server (CCMS) and updated the License Manager with the new licenses. However, the new features are not accessible in Contact Center Manager Administrator (CCMA).
What should you do next to make the new features available in the Avaya Aura Contact Center (AACC)?
A. All AACC servers must be rebooted in the following order: CCMS, Contact Center Multimedia (CCMM), Communication Control Toolkit (CCT), CCMA.
B. The License Manager service must be restarted using the Windows Service Manager.
C. Restart each component to force it to renew its license with the License Manager; the features will be automatically enabled when the license is renewed.
D. The "Refresh All Servers" utility must be run from the CCMA Configuration page.
What should you do next to make the new features available in the Avaya Aura Contact Center (AACC)?
A. All AACC servers must be rebooted in the following order: CCMS, Contact Center Multimedia (CCMM), Communication Control Toolkit (CCT), CCMA.
B. The License Manager service must be restarted using the Windows Service Manager.
C. Restart each component to force it to renew its license with the License Manager; the features will be automatically enabled when the license is renewed.
D. The "Refresh All Servers" utility must be run from the CCMA Configuration page.