Real-time displays on a standalone Contract Center manager Administration (CCMA) are not being updated with data. You su
Posted: Fri Jul 22, 2022 11:19 am
Real-time displays on a standalone Contract Center manager Administration (CCMA) are not being updated with data. You suspect that the CCMA server is not receiving real-time data from the Contact Center Server (CCMS).
Which tool on the CCMA server can he used to determine whether real time data is being received from CCMS?
A. mRcv.exe
B. RTR Monitor from the CCMA Configuration utility
C. iceRTDTrace.exe
D. mCast.exe
Which tool on the CCMA server can he used to determine whether real time data is being received from CCMS?
A. mRcv.exe
B. RTR Monitor from the CCMA Configuration utility
C. iceRTDTrace.exe
D. mCast.exe