A customer with an Avaya Aura Contact Center is uploading configuration data using the Contact Manager Administration Co
Posted: Fri Jul 22, 2022 11:19 am
A customer with an Avaya Aura Contact Center is uploading configuration data using the Contact Manager Administration Configuration Tool spreadsheets
Which two actions can be taken using the spreadsheets? (Choose two.)
A. Add a new Dialed Number Identification Service (DNIS).
B. Modify an agent configuration.
C. Acquire a Control Directory Number (CDN).
D. Modify a skillset.
E. Associate a service to the Avaya Media Server (Avaya MS).
Which two actions can be taken using the spreadsheets? (Choose two.)
A. Add a new Dialed Number Identification Service (DNIS).
B. Modify an agent configuration.
C. Acquire a Control Directory Number (CDN).
D. Modify a skillset.
E. Associate a service to the Avaya Media Server (Avaya MS).