A customer would like incoming calls to queue to the skillset with the most agents in service. Which intrinsic would acc
Posted: Fri Jul 22, 2022 11:19 am
A customer would like incoming calls to queue to the skillset with the most agents in service. Which intrinsic would accomplish this?
A. MOST LOGGED AGENTS
B. OLDEST
C. LOGGED OUT AGENT
D. LOGGED AGENT COUNT
A. MOST LOGGED AGENTS
B. OLDEST
C. LOGGED OUT AGENT
D. LOGGED AGENT COUNT