A customer with Avaya Aura Contact Center wants to create a script using Intrinsic. The script will contain screening ba
Posted: Fri Jul 22, 2022 11:19 am
A customer with Avaya Aura Contact Center wants to create a script using Intrinsic. The script will contain screening based on the how many calls are currently queued.
Which category of Intrinsic would be used to accomplish this?
A. Call
B. Skillset
C. Time
D. Traffic
Which category of Intrinsic would be used to accomplish this?
A. Call
B. Skillset
C. Time
D. Traffic