Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process?
Posted: Fri Jul 22, 2022 11:18 am
Which of the following is least likely to be a direct benefit of implementing a formal Incident Management process?
A. Improved user satisfaction
B. Incident volume reduction
C. Elimination of lost incidents
D. Less disruption to both IT support staff and users
A. Improved user satisfaction
B. Incident volume reduction
C. Elimination of lost incidents
D. Less disruption to both IT support staff and users