A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a compla
Posted: Fri Jul 22, 2022 11:17 am
A product failure in the customer's hands is bad for the company. Why do only 4% of the customers normally file a complaint?
A. The product guarantee takes care of the product.
B. A warranty is in place on the product.
C. It is a minor inconvenience.
D. They don't think it will do any good.
A. The product guarantee takes care of the product.
B. A warranty is in place on the product.
C. It is a minor inconvenience.
D. They don't think it will do any good.