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A firm has discovered a product quality issue. What should be the first step in responding to this issue?

Posted: Fri Jul 22, 2022 11:14 am
by answerhappygod
A firm has discovered a product quality issue. What should be the first step in responding to this issue?

A. Determine the root cause of the quality issue.
B. Separate the non-conforming products.
C. Trace the location of the faulty product in the supply chain.
D. Replace faulty products when they are returned by the end user.