a) Figure 2 is depicting a scenario of service representatives accepting calls in customer call service. i. ii. EVER E F
Posted: Tue Jul 12, 2022 8:20 am
Question 3a (i). (12 marks)
a) Figure 2 is depicting a scenario of service representatives accepting calls in customer call service. i. ii. EVER E Figure 2: Customer call service operation. Identify the best data structure approach to be used in the scenario depicted in Figure 2. (2 marks) Outline the steps applied on the scenario using the data structure you have explained in