5) b) Phone calls arrive at the rate of 48 per hour at the reservation test for ABC Airways. I. Suppose no calls are cur
Posted: Sun Jul 10, 2022 11:48 am
5)
b) Phone calls arrive at the rate of 48 per hour at thereservation test for ABC Airways.
I. Suppose no calls are currently on hold. If the agent takesfive minutes to complete the current call. How many callers do youexpect to be waiting that time?
II. What is the probability that 3 calls will be waiting?
b) Phone calls arrive at the rate of 48 per hour at thereservation test for ABC Airways.
I. Suppose no calls are currently on hold. If the agent takesfive minutes to complete the current call. How many callers do youexpect to be waiting that time?
II. What is the probability that 3 calls will be waiting?