h 14 What can contribute to the healthcare team getting stuck in the storming" phase? one Ramon Set a Leaders lack of ac
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11 Select the best example of horizontal hostility versus vertical hostility in the workplace. Select one Physician yels at a nurse for not having detailed assessment information teadily available. Stall nurse sees a new group of student nurses and calls them the next batch of willing victims" c Aunt nurse withholds information from a newly hired nurse to "test" her knowiedge d. A student nurse is giving report when the instructor rolls their eyes behind the student's back
on 8 . ed Anurse is giving report from a busy shift with multiple admissions, very sick pati+s and sing breaks. A colleague continually interrupts to ask for information to be repeated What style of listening is this colleague displaying? out of move Select one: a. Reflective b. Passive c. Attentive d. Competitive
What is the most significant self-care benefit that helps the nurse maintain their personal fitness to practice patient care sately? Select one a Model lifestyle behaviors for patients and co-workers b Have greater skill with assertive communication c Are less susceptible to physical and psychological harm d Encourage greater emotional intelligence in others
stion 3 Using the Crew Resource Management (CRM) Leadership strategy, which of the core principles addresses psychological safety? ked out of Flag fogy Select one: a Workload management b. Technical proficiency c Communication d Planning and implementation
Question 9 Note A physician prescribes a medication that causes and allergic reaction in the patient. What is this an example of? Marked out of 100 Pa Select one: a Sentinel event b. Adverse event c. Malpractice d Human error
tion 10 out of Many of the elderly patients in a Continuing Care facility are English speaking, experience confusion, and get anxious when other languages are spoken as they believe the other people are talking bout em" and "planning to do them harm" The facility implemented a policy that requires all employees to speak English around the patients to prevent confusion and anxiety. There is a group of nurses working in the facility who are from the same culture. During breaks they frequently speak to each other in their common language. Is the nurse's behavior creating a climate of inclusion for the patients, and why? Select one Tag a No. Their conversations in their native language is contributing to the patient's confusion and anxiety b Yes. They are on their break and are not obligated to follow agency policies for work related behavior c No They are not following the agencies policies to respect the English-speaking patients d Yes. As long as they are taking breaks in areas where patients are unable to overhear them.
Question 12 Not yet red The physician is unable to access laboratory information for your client and the nurse from the previous shift neglected to pass on current lab results to you. When you call the physician to notify them of a change in your patient's condition, they are unfamiliar with the patient. Which human factor impacts the communication between the physician and reporting nurse? Marted out of 1.00 P Flag Question Select one o a current lab results impacting patient care decisions are not accessible Ob physician has to trust the nurse is providing accurate information O c. nurse spends extra time looking for previous lab results that are not current Od the previous nurse failed to communicate current lab results to the nurse
eshon 17 What demonstrates a healthy hierarchy in the healthcare learn? ed Bag Select one Physicians have greater influence over client care decisions than other healthcare team members b Team leader is the primary person that controls the flow of communication and provides goals c. Patients are completely dependent on healthcare providers to make decisions on care needs Shared authority, responsibility, and decision making based on expertise and knowledge Prepage
stion 19 What is the initial response when dealing with a conflict situation involving a client? wered ed out of Select one: a. Use empathy and reflective listening b. Consider and understand the context of the situation Fag c Allow the client to discount statements made by the nurse d. Impose controls or limitations on the client's behaviors