a mother arrives in the office around 11 am demanding an appointment immediately for her child, who is quiet and alert.
Posted: Wed Apr 20, 2022 8:34 am
a mother arrives in the office around 11 am demanding an
appointment immediately for her child, who is quiet and alert. the
child has been seen before. the mother states that the child has a
temperature but denies nausea vomiting diarrhea or other signs or
symptoms. the office has been busy all day, with several
interruptions calling the physician away. the provider will be
seeing patients in the afternoon, and the re are a couple of
same-day appointments available on your schedule. you offer her an
appointment for later that day, but she insists that it must be
now.
How do you handle this situation?
appointment immediately for her child, who is quiet and alert. the
child has been seen before. the mother states that the child has a
temperature but denies nausea vomiting diarrhea or other signs or
symptoms. the office has been busy all day, with several
interruptions calling the physician away. the provider will be
seeing patients in the afternoon, and the re are a couple of
same-day appointments available on your schedule. you offer her an
appointment for later that day, but she insists that it must be
now.
How do you handle this situation?