According to Nicholas Carr (2003), “as information technology’s
power and ubiquity have grown, its strategic importance has
diminished. The way you approach IT investment and management will
need to change dramatically.” However, nowadays within a digital
transformation environment, emphasis on 'digital innovation’ often
focuses on the potential of technology to drive disruption in
markets. 1. Within a modern digital transformation context,
critique Nicholas Carr’s argument on “IT doesn’t matter”. Provide
(i) arguments to support this claim; (ii) arguments against this
claim, and (iii) outline your view on this.
According to Nicholas Carr (2003), “as information technology’s power and ubiquity have grown, its strategic importance
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