Service culture is a culture built by the company to build the attitude of all elements of employees at all levels of ma
Posted: Wed Jul 06, 2022 6:07 am
Service culture is a culture built by the company to build theattitude of all elements of employees at all levels of managementto provide services to realize customer satisfaction. Building aservice culture requires organizational values and organizationalclimate. It is not easy to build a service culture within thecompany. Establishing organizational values, vision, mission andstrategies that can be understood and understood by all employeesrequires a long process and must be carried out simultaneously andcontinuously.
a. Why is building organizational culture in service culture sodifficult?b. What is the right strategy to build a service culture bycombining organizational culture and organizational climate?c. How should the paradigm of values and culture in the company bebuilt?
a. Why is building organizational culture in service culture sodifficult?b. What is the right strategy to build a service culture bycombining organizational culture and organizational climate?c. How should the paradigm of values and culture in the company bebuilt?