Answer Happy

Which reflect strategies for enhancing communication, given behavioral tendencies? (select all that apply) 1) D's - provide direct answers, be brief and to the point; stick to business. 2) i's - provide a favorable, friendly environment; make time for fun activities. 3) S's - provide a thoroughly prepared case; support ideas with accurate data. 4) C's provide a personal and agreeable environment; give reassurance of support.
Which of the following factors influence the communication process? (select all that apply) 1) values and perspectives that a mode of condut is preferable. 2) knowledge about the message - which may be correct or incorrect 3) writing and speaking skills of the sender to artic date the message 4) beliefs or confictions that something is true or real