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Question 1 Identify a real luxury hotel you are familiar in Malaysia. Describe the background and the service concept. (
Posted: Sun Jul 03, 2022 4:26 pm
by answerhappygod
- Question 1 Identify A Real Luxury Hotel You Are Familiar In Malaysia Describe The Background And The Service Concept 1 (32.72 KiB) Viewed 11 times
Question 1 Identify a real luxury hotel you are familiar in Malaysia. Describe the background and the service concept. (20 marks)
Question 2 Analyse the hotel based on value chain analysis. Suggest back-office operations required to support the front-end operations of the hotel. (30 marks)
Question 3 Propose key operational challenges faced by the hotel and propose the corresponding countermeasure. (50 marks) |