Answer Happy

You have been appointed Project manager to a group of specialistshops that sell sports goods from several different sports goods’suppliers. This is a very competitive market. Each shop must beable to answer immediately any telephone or internet-basedenquiries concerning its current stock and price. The existingcomputer-based stock system, which was developed many years ago bythe in-house IT section, is no longer adequate. A decision has beenmade by senior management to adopt a new, more advanced stockrecording and web-based enquiry system that allows potentialcustomers to enquire about the availability of goods at a localstore and reserve them for collection. Such systems are availableas an off-the-shelf (OTS) package, but your management areconcerned that these packages might be too restrictive and thus notsuitable for the wide range of sports goods that your companysells. The alternative would be to design and develop a newin-house system. However, your current IT section has littleexperience of web-based systems.
Q.1.1 Discuss any three criteria suitable for evaluating andselecting the projects stated above. (9)