Answer Happy

In this assignment, you will take on the role of a DigitalMarketing Specialist working for a clothing storecalled The Chop Crew (TCC). TCC caters to a youngeradult audience, males and females, with an age range of 18-25.
The marketing department of TCC has recently optimized itsFacebook and Google pages for reviews and have provided incentivesfor obtaining more reviews.
Your job as a DMS is to keep a positive reputation online andmoderate the reviews that come in. Recently, you have received thefollowing reviews and are tasked with handling the situationsappropriately:
1. Outline which of your policies and procedures address thereviews listed above. Explain why. You are also required to type upa response to each of the reviews using your policies andprocedures.
Review #1 - posted on Google I love shopping with TCC! Their clothing matches my style (although I wish the quality was a bit nicer!) I would recommend this brand to everyone. (4/5 Stars) - Maya P. Review # 2 - posted on Facebook I absolutely hate shopping with TCC. The quality of their clothes suck and I can't deal with the F**king smell in the change rooms. Never coming here again! (1/5 Stars) - Neha V. Review #3 - posted on Facebook I saw a design on one of the shirts and TBH it looks borderline racist to me. This is a serious matter and I don't think I will shop here anymore. I may actually reach out to my local MP's office or local authorities to report this work. Is this what TCC stands for? (1/5 Stars) - Vik M.