QUESTION 1 a. Zamri is trying to book an appointment at Honda Service Centre for the periodic service of his car. He mad
Posted: Sat Mar 19, 2022 6:00 pm
QUESTION 1
a. Zamri is trying to book an appointment at
Honda Service Centre for the periodic service of his car. He made
the call from a busy shopping mall during peak hours. Explain how
the communication barriers might have an impact towards his
communication process with the receptionist of Honda Service
Centre. Provide ways for Zamri to lessen the impact of the
barriers.
b. During the Covid 19 pandemic, the world has
turned and relied on technology to keep its daily operation
running. This includes educational institutions that rely on
technology to impart knowledge to their students from remote
locations. However, due to prolonged usage of technology to
communicate and as a means to get a job done, fatigue started to
set in. It sometimes might render the technology to become less
effective. Considering the current situation, provide suggestions
on how to use technology more effectively. Provide relevant
examples to support your answer.
a. Zamri is trying to book an appointment at
Honda Service Centre for the periodic service of his car. He made
the call from a busy shopping mall during peak hours. Explain how
the communication barriers might have an impact towards his
communication process with the receptionist of Honda Service
Centre. Provide ways for Zamri to lessen the impact of the
barriers.
b. During the Covid 19 pandemic, the world has
turned and relied on technology to keep its daily operation
running. This includes educational institutions that rely on
technology to impart knowledge to their students from remote
locations. However, due to prolonged usage of technology to
communicate and as a means to get a job done, fatigue started to
set in. It sometimes might render the technology to become less
effective. Considering the current situation, provide suggestions
on how to use technology more effectively. Provide relevant
examples to support your answer.