Answer Happy

Please explain why the correct answer is the best
answer
And explain each of incorrect choices
The HIM department at Memorial Hospital will install a
computer-assisted coding (CAC) system next month. Meetings were
held with all coders so they had input into the process and couls
address any concerns. HIM managers are working together to ensure
the process is as smooth as possible. This is an example of what
kind of change?
a. Emergent
b. Open-ended
c. Planned
d. Strategic
incorrectly answered d. Strategic;
the correct answer is c. Planned.