Answer Happy

1. Richard is one of your Food Service Workers. He has an explosive temper. He consistently received poor performance evaluations at work because he lashes out at those who disagree with him, and at times interferes with him completing his duties. What 5 strategies could you discuss with him that might help him manage his emotions? 2. Melissa is a personal support worker and Antonio is a dietary aide, both are full-time and are assigned to same dining room at the LTC facility where you are the Food Services Manager. Melissa and Antonio often get into disagreements that result in making personal attacks and calling each other names. What type of conflict are they experiencing? What 4 strategies or resolutions can you do to help resolve this?