Scenario 1 (Charge Nurse Perspective) a charge nurse brought forward a complaint regarding a relationship with Nurse, Em
Posted: Wed Mar 09, 2022 9:53 am
Scenario 1 (Charge Nurse Perspective)
a charge nurse brought forward a complaint regarding a
relationship with Nurse, Emma. The charge nurse reported that over
six months, since her appointment to the unit, tension continued to
escalate between the two, and at the time of the complaint the
charge nurse indicated that she felt as though she were working in
an unhealthy, hostile environment.
The charge nurse could not identify when the conflict began but
did recognize that an on-going deterioration of the relationship
had resulted and that a series of small events contributed to the
problems. The individuals were no longer speaking directly to each
other unless necessary. The other staff members noticed that
communication was significantly impacted and even information
regarding patient care was shared with limitations.
The charge nurse reported that the two individuals had very
different work styles and approaches to patient care. She reported
feeling that Emma was a strong personality that others avoided for
fear of disapproval or reprisals. She felt as though she were
excluded from the group of seasoned employees because she was new
to the unit, essentially an outsider. She felt that a power
imbalance existed and that Emma held a great deal of influence over
others, even though she was in a leadership position. Additionally,
the charge nurse believed that the respondent did not complete her
work and this perception contributed to the
conflict.
Scenario 2 (Emma Perspective)
When advised of the complaint, Emma indicated that the
allegations of bad behavior were unfounded and, that in fact, she
was the recipient of bullying behavior.
Emma agreed that there was an ongoing relationship issue and was
preparing to forward documentation that would support her
allegations of harassment and bullying. She maintained that the
charge nurse was known to be difficult and abrasive and that
co-workers were fearful of her abusive verbal and non-verbal
communication style and her position of leadership. Emma disclosed
that the charge nurse, in her position of leadership, had the
authority to initiate policy changes that impacted breaks and
schedules. She stated that others did not come forward for fear of
retaliation.
Emma also reported that the two had very different work styles
and communication abilities. Emma felt the charge nurse was rude,
overly directive, and abrupt with patients.
Your task is to respond to the following
questions:
1. Could you please identify the type of conflicts that occur in
this case study? ( 1.5 Page Must )
2. Write a proper conclusion of the content
a charge nurse brought forward a complaint regarding a
relationship with Nurse, Emma. The charge nurse reported that over
six months, since her appointment to the unit, tension continued to
escalate between the two, and at the time of the complaint the
charge nurse indicated that she felt as though she were working in
an unhealthy, hostile environment.
The charge nurse could not identify when the conflict began but
did recognize that an on-going deterioration of the relationship
had resulted and that a series of small events contributed to the
problems. The individuals were no longer speaking directly to each
other unless necessary. The other staff members noticed that
communication was significantly impacted and even information
regarding patient care was shared with limitations.
The charge nurse reported that the two individuals had very
different work styles and approaches to patient care. She reported
feeling that Emma was a strong personality that others avoided for
fear of disapproval or reprisals. She felt as though she were
excluded from the group of seasoned employees because she was new
to the unit, essentially an outsider. She felt that a power
imbalance existed and that Emma held a great deal of influence over
others, even though she was in a leadership position. Additionally,
the charge nurse believed that the respondent did not complete her
work and this perception contributed to the
conflict.
Scenario 2 (Emma Perspective)
When advised of the complaint, Emma indicated that the
allegations of bad behavior were unfounded and, that in fact, she
was the recipient of bullying behavior.
Emma agreed that there was an ongoing relationship issue and was
preparing to forward documentation that would support her
allegations of harassment and bullying. She maintained that the
charge nurse was known to be difficult and abrasive and that
co-workers were fearful of her abusive verbal and non-verbal
communication style and her position of leadership. Emma disclosed
that the charge nurse, in her position of leadership, had the
authority to initiate policy changes that impacted breaks and
schedules. She stated that others did not come forward for fear of
retaliation.
Emma also reported that the two had very different work styles
and communication abilities. Emma felt the charge nurse was rude,
overly directive, and abrupt with patients.
Your task is to respond to the following
questions:
1. Could you please identify the type of conflicts that occur in
this case study? ( 1.5 Page Must )
2. Write a proper conclusion of the content