Prince2 Practitioner Questions + Answers Part 4
Posted: Fri Mar 04, 2022 10:50 am
QUESTION 4
In which Management product would the Project Board specify where the authority for change requests lies?
A. RiskManagementStrategy
B. QualityManagementStrategy
C. Communication Strategy
D. Configuration Management Strategy
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place?
A. Project Assurance
B. ProjectManager
C. Corporate or Programme Management D. Project Support
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 6
Which of the following roles cannot be combined?
A. ExecutiveandSeniorUser
B. ProjectManagerandProjectSupport C. Project Assurance and Team Manager D. Senior Suppler and Supplier Assurance
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Quality Theme
Testlet 1
Extract from the Project Product Description (with errors)
QUESTION 1
Which 2 statements apply to the Composition section?
A. Amendentry2to'Selectedpaper'.
B. Deleteentry3becausethisisNOTamajorproducttobedeliveredbythisproject. C. Move entry 6 to Derivation because this product already exists.
D. Delete entry 7 because these will be produced by the photographer.
E. Add'Calendarsdistributedtocustomers'.
Correct Answer: AB Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which 2 statements apply to the Derivation section?
A. Moveentry9toCompositionbecausethisiswithinthescopeoftheproject.
B. Deleteentry10becausethisisNOTasourceproductforthisproject.
C. Delete entry 11 as this is already correctly shown under Development Skills required. D. Move entry 12 to Composition, because this is within the scope of this project.
E. Add'Professionalphotographer'.
Correct Answer: CD Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which 2 statements apply to the Development skills required section?
A. Moveentry13toCompositionbecausetheappointmentofthephotographeriswithinthescopeofthisproject. B. Moveentry13toDerivationbecausethisisasourceofinformationforthisproject.
C. Delete entry 14 because this skill is NOT required within this project.
D. Delete entry 15 because this skill is NOT required within this project.
E. Add'KnowledgeofDataProtectionAct.
Correct Answer: DE Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Which 2 statements apply to the Customer's quality expectations section?
A. Deleteentry16becausethisshouldbeshownontheProductDescriptionforthephotos.
B. Deleteentry17becausethisisbeyondthescopeofthisproject.
C. Delete entry 18 because standards should NOT be shown here.
D. Delete entry 19 because this should appear in the Product Description for the calendar and not the Project Product Description. E. Deleteentry20becausethisisanexpectedbenefitandshouldberecordedintheBusinessCase.
Correct Answer: BE Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Which 2 statements apply to the Acceptance criteria section?
A. Amendentry21to'Appearance-12photoseachshowingdifferentmembersofstaff.
B. Moveentry21toCompositionbecausethephotosarepartofthefinalproduct.
C. Delete entry 22 because the development of the new company logo is not within the scope of the Calendar project. D. Move entry 23 to Derivation because the Data Protection Act already exists.
E. Deleteentry24becausethisisNOTasuitableacceptancecriteriaforthisproject.
Correct Answer: AC Section: (none) Explanation
Explanation/Reference:
Quality Theme Testlet 2
Scenario
Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair. Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
QUESTION 1
Which is a correctly defined acceptance criterion for the service level agreement (SLA) with the selected service provider?
A. TheSLAmustextendforthefulldurationoftheservicecontract.
B. AnychangestotheSLAmustbemanagedthroughformalchangecontrol. C. External consultants are to assist in the creation of the SLA.
D. The selected service provider should be located locally.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which is a correctly defined acceptance criterion for the transferred facilities computer system?
A. Mustbesubjecttoregularback-ups.
B. Plannedperiodsofshutdownsofthecomputersystemmustbekepttoaminimum. C. No (zero) loss of system functionality.
D. Back-up of data must be kept until the data is no longer needed.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which is a correctly defined acceptance criterion for the transferred staff?
A. Nostaffaretobeleftbehind.
B. Staffshouldbetransferredassoonaspossible.
C. All legal requirements are adhered to for the transfer of staff.
D. Retained staff should be of reasonable competence to maintain the SLA.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Which is a correctly defined acceptance criterion for the running cost of the outsourced service?
A. Mustbekepttoaminimum.
B. MustbekepttoalevelacceptabletotheMinistryofFoodHygiene.
C. Subject to market conditions.
D. The annual increase to be less than half the rate of inflation.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Although it is not specified in the current corporate branding standards, the MFH corporate logo should be shown on the front page of the service level agreement.
A. ObtainagreementfromtheDirectorofFacilitiesDivisiontoamendthiswithintheremaining+2daystolerance. B. Raiseanissue(off-specification).
C. Raise an issue (request for change).
D. Accept this error as a concession.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 6
The service level agreement looks like any other MFH document.
A. ObtainagreementfromtheDirectorofFacilitiesDivisiontoredesigntheservicelevelagreementwithintheremaining+2daystolerance. B. Raiseanissue(off-specification).
C. Accept this error as a concession.
D. No action required.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 7
None of the reviewers have proof-reading skills.
A. RecordanactiontorequestthatProjectAssuranceidentifyaproof-readerwhocan,withinthenext2days,completethecheckfortypographicalerrors. B. Askthereviewerspresentatthemeetingtoconductaproof-readingexerciseandpassanycommentstotheauthorwithin2days.
C. Contact Project Assurance to find appropriate resources to come into the review.
D. No action required.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 8
The service level agreement contains a number of technical terms that are missing from its glossary of terms.
A. ObtainagreementfromtheDirectorofFacilitiesDivisiontoaddtheseintotheglossaryoftermswithintheremaining+2daystolerance. B. Raiseanissue(off-specification).
C. Raise an issue (request for change).
D. No action required.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 9
Which statement applies to the Introduction section?
A. Deleteentry1becausetheprojectapproachisdefinedintheProjectBrief.
B. Deleteentry2becausethisistheProjectManager'sresponsibility.
C. Delete entry 3 because it is the Project Manager's responsibility to implement the Quality Management Strategy. D. Move entry 3 to the Roles and responsibilities section because this is a quality responsibility.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 10
Which statement applies to the Quality standards section?
A. Deleteentry4becauseexternalsuppliersareresponsibleforapplyinganyrelevantstandardstotheirwork.
B. Deleteentry5becausethelackofachangemanagementproceduremakestheMFHdocumentstandardsunsuitable. C. Add 'All contracts must conform to current employment laws".
D. Add'PRINCE2changecontrolprocedureswillbeusedtomanageanychangestobaselinedproducts'.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 11
Which statement applies to the Records section?
A. Deleteentry6becausethisinformationshouldbeincludedinStageorTeamPlans.
B. Moveentry6totheReportingsectionbecausetheinformationshouldbeusedtoreportonqualityactivities. C. Delete entry 7 because this should be included in the Configuration Management Strategy.
D. Delete entry 8 because the results of quality reviews are recorded in the Quality Register.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 12
Which statement applies to the Roles and responsibilities section?
A. Deleteentry9becausethisshouldonlyberecordedintheProductDescription.
B. Deleteentry10becausethisistheresponsibilityofthequalityreviewchair.
C. Delete entry 11 because only the Project Manager can update the Quality Register. D. Amendentry12becausethisistheresponsibilityofsupplierassurance.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Quality Theme
Question Set 3
QUESTION 1
Which principle is central to the quality theme and provides explicit understanding of what the project will create?
A. Managebystages
B. Focusonproducts
C. Managebyexception D. Learn from experience
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which of the following statements are True:
1. Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization.
2. Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities. 3. Quality control focuses on the operational techniques and activities used to carry out quality inspections
4. Quality assurance ensures that quality methods are being correctly followed.
A. 1,2&3 B. 1,3&4 C. 1,2&4 D. 2,3&4
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which of the following statements would NOT be included in the Project Product Description?
A. Purposeoftheproduct B. Composition
C. Project level tolerances D. Qualitycriteria
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 4
In the PRINCE2 Quality review technique, who would most likely carry out the role of administrator:
A. Projectmanager B. Projectsupport
C. Team Manager
D. Project Assurance
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Which role is responsible for providing the customer's quality expectations and acceptance criteria for the project?
A. Executive
B. CorporateorProgrammeManagement C. Senior User
D. Project Assurance
Correct Answer: C Section: (none)
Explanation Explanation/Reference:
QUESTION 6
Which management product defines the detailed nature, purpose and function of a product?
A. Plan
B. QualityRegister
C. Project Product Description D. Product Description
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Plans Theme
Testlet 1
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
QUESTION 1
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Plan prerequisites section?
A. Deleteentry2becausetheseareprojectbenefitsnotprerequisitesofthestage.
B. Deleteentry3becausetheproductioncostforecastisadeliverableofstage2,notaprerequisiteforstage3. C. Delete entry 4 because the customer list is a deliverable of stage 2, not a prerequisite for stage 3.
D. Add 'Engineering team must be made available for photos'.
E. Add'CompliancewiththeDataProtectionAct'.
Correct Answer: AC Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the External dependencies section?
A. Deleteentry5becausethenewcompanylogoisbeingdeliveredbyaseparateprojectandwillbedetailedintheplansforthatproject. B. Moveentry5toPlanprerequisitesbecausethenewcompanylogowillinfluencethelabeldesigns.
C. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
D. Delete entry 6 because the customer details were used in stage 2 to create the customer list. E. Deleteentry7becauseitshouldbeshownintheProductDescriptionforthelabeldesign.
Correct Answer: DE Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Planning assumptions section?
A. Nochangetoentry8becausethiscannotbeconfirmeduntilallofthelabeldesignsentrieshavebeenreceivedandanassessmentmade. B. Moveentry8toExternaldependenciesbecausethelabeldesignsarecreatedoutsideofthescopeoftheproject.
C. Delete entry 9 because the photo session schedule should have been approved as part of stage 2.
D. Move entry 9 to External dependencies because the photo session schedule is created by the professional photographer.
E. Deleteentry10becausetheinclusionofdifferentmembersfromtheEngineeringteamineachphotoshouldbeshownintheProductDescriptionforthephotos.
Correct Answer: AE Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff
schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager. None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the Monitoring and control section?
A. Deleteentry11becausethisrelatestothemonitoringandcontrollingoftheProjectPlan,nottheStagePlan.
B. Nochangetoentry12becausethisdescribeshowtheProjectBoardwillcontrolthestage.
C. Move entry 12 because the Highlight Reports are deliverables of this stage and should be shown under Product descriptions.
D. Delete entry 13 because this is part of the Controlling a Stage process.
E. Deleteentry14becausetheProductStatusAccountisNOTanad-hocreport.Itisproducedattheendofeachstagetoidentifyanyvariationsbetweenplanned status, reported status and actual status of the stage's products.
Correct Answer: AB Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Budgets section?
A. Amendentry15becauseitshouldalsoincludethecostofmanagementactivities.
B. Deleteentry16becausetimescalesshouldNOTbeshownundertheheadingofbudgets. C. Delete entry 17 because the risk budget should be shown in the Risk Management Strategy. D. Add 'Change budget - £500'.
E. Add'Costtolerance-+£6k1-£6k
Correct Answer: AD Section: (none) Explanation
Explanation/Reference:
In which Management product would the Project Board specify where the authority for change requests lies?
A. RiskManagementStrategy
B. QualityManagementStrategy
C. Communication Strategy
D. Configuration Management Strategy
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Who is responsible for ensuring that Communication Management Strategy is appropriate and that planned communication activities actually take place?
A. Project Assurance
B. ProjectManager
C. Corporate or Programme Management D. Project Support
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 6
Which of the following roles cannot be combined?
A. ExecutiveandSeniorUser
B. ProjectManagerandProjectSupport C. Project Assurance and Team Manager D. Senior Suppler and Supplier Assurance
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Quality Theme
Testlet 1
Extract from the Project Product Description (with errors)
QUESTION 1
Which 2 statements apply to the Composition section?
A. Amendentry2to'Selectedpaper'.
B. Deleteentry3becausethisisNOTamajorproducttobedeliveredbythisproject. C. Move entry 6 to Derivation because this product already exists.
D. Delete entry 7 because these will be produced by the photographer.
E. Add'Calendarsdistributedtocustomers'.
Correct Answer: AB Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which 2 statements apply to the Derivation section?
A. Moveentry9toCompositionbecausethisiswithinthescopeoftheproject.
B. Deleteentry10becausethisisNOTasourceproductforthisproject.
C. Delete entry 11 as this is already correctly shown under Development Skills required. D. Move entry 12 to Composition, because this is within the scope of this project.
E. Add'Professionalphotographer'.
Correct Answer: CD Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which 2 statements apply to the Development skills required section?
A. Moveentry13toCompositionbecausetheappointmentofthephotographeriswithinthescopeofthisproject. B. Moveentry13toDerivationbecausethisisasourceofinformationforthisproject.
C. Delete entry 14 because this skill is NOT required within this project.
D. Delete entry 15 because this skill is NOT required within this project.
E. Add'KnowledgeofDataProtectionAct.
Correct Answer: DE Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Which 2 statements apply to the Customer's quality expectations section?
A. Deleteentry16becausethisshouldbeshownontheProductDescriptionforthephotos.
B. Deleteentry17becausethisisbeyondthescopeofthisproject.
C. Delete entry 18 because standards should NOT be shown here.
D. Delete entry 19 because this should appear in the Product Description for the calendar and not the Project Product Description. E. Deleteentry20becausethisisanexpectedbenefitandshouldberecordedintheBusinessCase.
Correct Answer: BE Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Which 2 statements apply to the Acceptance criteria section?
A. Amendentry21to'Appearance-12photoseachshowingdifferentmembersofstaff.
B. Moveentry21toCompositionbecausethephotosarepartofthefinalproduct.
C. Delete entry 22 because the development of the new company logo is not within the scope of the Calendar project. D. Move entry 23 to Derivation because the Data Protection Act already exists.
E. Deleteentry24becausethisisNOTasuitableacceptancecriteriaforthisproject.
Correct Answer: AC Section: (none) Explanation
Explanation/Reference:
Quality Theme Testlet 2
Scenario
Additional Information Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair. Extract from the draft Quality Management Strategy (may contain errors)
Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy. Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
QUESTION 1
Which is a correctly defined acceptance criterion for the service level agreement (SLA) with the selected service provider?
A. TheSLAmustextendforthefulldurationoftheservicecontract.
B. AnychangestotheSLAmustbemanagedthroughformalchangecontrol. C. External consultants are to assist in the creation of the SLA.
D. The selected service provider should be located locally.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which is a correctly defined acceptance criterion for the transferred facilities computer system?
A. Mustbesubjecttoregularback-ups.
B. Plannedperiodsofshutdownsofthecomputersystemmustbekepttoaminimum. C. No (zero) loss of system functionality.
D. Back-up of data must be kept until the data is no longer needed.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which is a correctly defined acceptance criterion for the transferred staff?
A. Nostaffaretobeleftbehind.
B. Staffshouldbetransferredassoonaspossible.
C. All legal requirements are adhered to for the transfer of staff.
D. Retained staff should be of reasonable competence to maintain the SLA.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Which is a correctly defined acceptance criterion for the running cost of the outsourced service?
A. Mustbekepttoaminimum.
B. MustbekepttoalevelacceptabletotheMinistryofFoodHygiene.
C. Subject to market conditions.
D. The annual increase to be less than half the rate of inflation.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Although it is not specified in the current corporate branding standards, the MFH corporate logo should be shown on the front page of the service level agreement.
A. ObtainagreementfromtheDirectorofFacilitiesDivisiontoamendthiswithintheremaining+2daystolerance. B. Raiseanissue(off-specification).
C. Raise an issue (request for change).
D. Accept this error as a concession.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 6
The service level agreement looks like any other MFH document.
A. ObtainagreementfromtheDirectorofFacilitiesDivisiontoredesigntheservicelevelagreementwithintheremaining+2daystolerance. B. Raiseanissue(off-specification).
C. Accept this error as a concession.
D. No action required.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 7
None of the reviewers have proof-reading skills.
A. RecordanactiontorequestthatProjectAssuranceidentifyaproof-readerwhocan,withinthenext2days,completethecheckfortypographicalerrors. B. Askthereviewerspresentatthemeetingtoconductaproof-readingexerciseandpassanycommentstotheauthorwithin2days.
C. Contact Project Assurance to find appropriate resources to come into the review.
D. No action required.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 8
The service level agreement contains a number of technical terms that are missing from its glossary of terms.
A. ObtainagreementfromtheDirectorofFacilitiesDivisiontoaddtheseintotheglossaryoftermswithintheremaining+2daystolerance. B. Raiseanissue(off-specification).
C. Raise an issue (request for change).
D. No action required.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 9
Which statement applies to the Introduction section?
A. Deleteentry1becausetheprojectapproachisdefinedintheProjectBrief.
B. Deleteentry2becausethisistheProjectManager'sresponsibility.
C. Delete entry 3 because it is the Project Manager's responsibility to implement the Quality Management Strategy. D. Move entry 3 to the Roles and responsibilities section because this is a quality responsibility.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 10
Which statement applies to the Quality standards section?
A. Deleteentry4becauseexternalsuppliersareresponsibleforapplyinganyrelevantstandardstotheirwork.
B. Deleteentry5becausethelackofachangemanagementproceduremakestheMFHdocumentstandardsunsuitable. C. Add 'All contracts must conform to current employment laws".
D. Add'PRINCE2changecontrolprocedureswillbeusedtomanageanychangestobaselinedproducts'.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 11
Which statement applies to the Records section?
A. Deleteentry6becausethisinformationshouldbeincludedinStageorTeamPlans.
B. Moveentry6totheReportingsectionbecausetheinformationshouldbeusedtoreportonqualityactivities. C. Delete entry 7 because this should be included in the Configuration Management Strategy.
D. Delete entry 8 because the results of quality reviews are recorded in the Quality Register.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 12
Which statement applies to the Roles and responsibilities section?
A. Deleteentry9becausethisshouldonlyberecordedintheProductDescription.
B. Deleteentry10becausethisistheresponsibilityofthequalityreviewchair.
C. Delete entry 11 because only the Project Manager can update the Quality Register. D. Amendentry12becausethisistheresponsibilityofsupplierassurance.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Quality Theme
Question Set 3
QUESTION 1
Which principle is central to the quality theme and provides explicit understanding of what the project will create?
A. Managebystages
B. Focusonproducts
C. Managebyexception D. Learn from experience
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which of the following statements are True:
1. Quality management is the complete set of quality standards, procedures and responsibilities for a site or organization.
2. Quality planning is about defining products required of the project with their respective quality criteria, methods and responsibilities. 3. Quality control focuses on the operational techniques and activities used to carry out quality inspections
4. Quality assurance ensures that quality methods are being correctly followed.
A. 1,2&3 B. 1,3&4 C. 1,2&4 D. 2,3&4
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which of the following statements would NOT be included in the Project Product Description?
A. Purposeoftheproduct B. Composition
C. Project level tolerances D. Qualitycriteria
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 4
In the PRINCE2 Quality review technique, who would most likely carry out the role of administrator:
A. Projectmanager B. Projectsupport
C. Team Manager
D. Project Assurance
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Which role is responsible for providing the customer's quality expectations and acceptance criteria for the project?
A. Executive
B. CorporateorProgrammeManagement C. Senior User
D. Project Assurance
Correct Answer: C Section: (none)
Explanation Explanation/Reference:
QUESTION 6
Which management product defines the detailed nature, purpose and function of a product?
A. Plan
B. QualityRegister
C. Project Product Description D. Product Description
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Plans Theme
Testlet 1
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
QUESTION 1
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Plan prerequisites section?
A. Deleteentry2becausetheseareprojectbenefitsnotprerequisitesofthestage.
B. Deleteentry3becausetheproductioncostforecastisadeliverableofstage2,notaprerequisiteforstage3. C. Delete entry 4 because the customer list is a deliverable of stage 2, not a prerequisite for stage 3.
D. Add 'Engineering team must be made available for photos'.
E. Add'CompliancewiththeDataProtectionAct'.
Correct Answer: AC Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the External dependencies section?
A. Deleteentry5becausethenewcompanylogoisbeingdeliveredbyaseparateprojectandwillbedetailedintheplansforthatproject. B. Moveentry5toPlanprerequisitesbecausethenewcompanylogowillinfluencethelabeldesigns.
C. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
D. Delete entry 6 because the customer details were used in stage 2 to create the customer list. E. Deleteentry7becauseitshouldbeshownintheProductDescriptionforthelabeldesign.
Correct Answer: DE Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Planning assumptions section?
A. Nochangetoentry8becausethiscannotbeconfirmeduntilallofthelabeldesignsentrieshavebeenreceivedandanassessmentmade. B. Moveentry8toExternaldependenciesbecausethelabeldesignsarecreatedoutsideofthescopeoftheproject.
C. Delete entry 9 because the photo session schedule should have been approved as part of stage 2.
D. Move entry 9 to External dependencies because the photo session schedule is created by the professional photographer.
E. Deleteentry10becausetheinclusionofdifferentmembersfromtheEngineeringteamineachphotoshouldbeshownintheProductDescriptionforthephotos.
Correct Answer: AE Section: (none) Explanation
Explanation/Reference:
QUESTION 4
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff
schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager. None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the Monitoring and control section?
A. Deleteentry11becausethisrelatestothemonitoringandcontrollingoftheProjectPlan,nottheStagePlan.
B. Nochangetoentry12becausethisdescribeshowtheProjectBoardwillcontrolthestage.
C. Move entry 12 because the Highlight Reports are deliverables of this stage and should be shown under Product descriptions.
D. Delete entry 13 because this is part of the Controlling a Stage process.
E. Deleteentry14becausetheProductStatusAccountisNOTanad-hocreport.Itisproducedattheendofeachstagetoidentifyanyvariationsbetweenplanned status, reported status and actual status of the stage's products.
Correct Answer: AB Section: (none) Explanation
Explanation/Reference:
QUESTION 5
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage. Which 2 statements apply to the Budgets section?
A. Amendentry15becauseitshouldalsoincludethecostofmanagementactivities.
B. Deleteentry16becausetimescalesshouldNOTbeshownundertheheadingofbudgets. C. Delete entry 17 because the risk budget should be shown in the Risk Management Strategy. D. Add 'Change budget - £500'.
E. Add'Costtolerance-+£6k1-£6k
Correct Answer: AD Section: (none) Explanation
Explanation/Reference: