Answer Happy

QUESTION 967
During a weekly project meeting, the team members and stakeholders complain about receiving a large number of daily emails. What should the project manager do?

A. Reduce the maximum number of emails to be sent on a daily basis.
B. Create an online shared cloud to store emails to enhance communication. C. Launch a kick-off meeting to establish a stakeholder responsibility matrix. D. Refer to the project’s communications management plan.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 968
In the charter review meeting, a highly influential stakeholder has raised some concerns and asked the project manager to change the data used in the cost-benefit analysis to define the business need of a product. What should the project manager do next?
A. Perform another cost-benefit analysis with the requested change. B. Ask the stakeholder for more information about the request.
C. Notify the project sponsor about the requested data change.
D. Consult with the team about the requested data change.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 969
A vendor ships a material four working days ahead of the activity start date. If the material requires two working days to be transported, and another working day for warehousing procedures at the purchasing company before being delivered to the project team, which of the following is true about the anticipated delivery status of this material?
A. Material will be received by the team exactly on the activity start date.
B. Material will be received by the team one day after the activity start date.
C. Material will be received by the team one day ahead of the activity start date. D. Material will be received by the team two days ahead of the activity start date.



Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 970
A project manager learns that the sponsor has been discussing project progress with a team member. What document should the project manager reference before addressing this issue with the sponsor?
A. Communications management plan B. Stakeholder analysis
C. Risk management plan
D. Work performance report
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 971
An important stakeholder is unresponsive and fails to attend project meetings. What should the project manager do?
A. Contact the stakeholder to ensure their continued engagement.
B. Continue to include the stakeholder on invitations to meetings and project progress updates. C. Remove the stakeholder from meeting invitations and inform the project sponsor.
D. Ask the project sponsor to replace the stakeholder.
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 972



A company is merging with another company, and some employees have already been asked to leave. A project team, working on delivering critical projects for all key company products, is unmotivated because members feel they may be asked to leave next.
What should the project manager do to motivate the team to stay focused on the projects during the merger?
A. Use leadership skills.
B. Improve communications.
C. Engage stakeholders more often. D. Apply best practices.
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 973
A project manager is working on a global project with local stakeholders in each region. When developing the resource management plan, how should the project manager structure the teams?
A. By functional group
B. By collocating the team C. Asynchronously
D. Virtually
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 974
A project manager in a matrix environment is struggling to keep the team fully engaged in the project. The team’s line manager continually reprioritizes tasks, leading to delays and quality issues.
What should the project manager do?
A. Revise the communications management plan.



B. Update the project status reports with delays. C. Refer to the stakeholder engagement plan. D. Negotiate to agree on task priorities.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 975
A powerful and challenging stakeholder constantly criticizes the project. What should the project manager do to minimize the impact?
A. Invite the stakeholder to a team-building activity.
B. Request the stakeholder be relocated to another project.
C. Help the stakeholder understand the project’s business relevance.
D. Escalate the issue to the stakeholder’s manager and project management office (PMO).
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 976
A project manager is running a project to manage the election campaign for a mayoral candidate. The project manager finds it difficult to align team members of different genders.
What can the project manager use to facilitate this issue?
A. Expert judgment
B. Disciplinary action
C. Enterprise environmental factors D. Organizational process assets
Correct Answer: D
Section: Monitoring and Controlling



Explanation Explanation/Reference:
QUESTION 977
Which tool or technique is used in the Estimate Costs process?
A. Acquisition
B. Earned value management C. Vendor bid analysis
D. Forecasting
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 978
Which tool or technique is used in the Perform Integrated Change Control process?
A. Decomposition
B. Modeling techniques C. Resource optimization D. Meetings
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 979
Which type of contract gives both the seller and the buyer flexibility to deviate from performance with financial incentives? A. Cost Plus Incentive Fee (CPIF)



B. Fixed Price Incentive Fee (FPIF) C. Cost Pius Award Re (CPAF)
D. Time and Material (T&M)
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 980
The degree, amount, or volume of risk that an organization or individual will withstand is known as its risk:
A. Analysis B. Appetite C. Tolerance D. Response
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 981
The process of monitoring the status of the project and product scope as well as managing the changes to the scope baseline is known as:
A. Validate Scope.
B. Plan Scope Management. C. Control Scope.
D. Define Scope.
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 982
Which output is the approved version of the time-phased project budget?
A. Resource calendar B. Scope baseline
C. Trend analysis
D. Cost baseline
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 983
The purpose of the Project Communications Management Knowledge Area is to:
A. Monitor and control communications throughout the entire project life cycle. B. Maintain an optimal flow of information among all project participants.
C. Develop an appropriate approach for project communications.
D. Ensure timely and appropriate collection of project information.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 984
Processes in the Initiating Process Group may be completed at the organizational level and be outside of the project's:
A. Level of control.
B. Communication channels. C. Scope.
D. Strategic alignment.



Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 985
Which output of Project Cost Management consists of quantitative assessments of the probable costs required to complete project work?
A. Activity cost estimates
B. Earned value management C. Cost management plan
D. Cost baseline
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 986
While processes in the Planning Process Group seek to collect feedback and define project documents to guide project work, organizational procedures dictate when the project planning:
A. ends.
B. begins. C. delays. D. deviates.
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 987



Activity cost estimates and the project schedule are inputs to which Project Cost Management process?
A. Estimate Costs
B. Control Costs
C. Plan Cost Management D. Determine Budget
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 988
Perform Integrated Change Control is the process of:
A. Reviewing, approving, and managing all change requests
B. Facilitating change management, manuals, or automation tools
C. Comparing actual results with planned results in order to expand or change a project
D. Documenting changes according to the change control system by the change control board
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 989
An element of the modern quality management approach used to achieve compatibility with the International Organization for Standardization (ISO) is known as:
A. Forecasting.
B. Brainstorming.
C. Historical databases. D. Cost of quality.
Correct Answer: D
Section: Monitoring and Controlling



Explanation Explanation/Reference:
QUESTION 990
An input to the Control Quality process is:
A. Activity attributes
B. Quality control measurements C. Enterprise environmental factors D. Deliverables
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 991
The chart below is an example of a:
A. Responsibility assignment matrix (RAM) B. Work breakdown structure (WBS)
C. RACI chart
D. Requirements traceability matrix
Correct Answer: D
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 992
The following chart contains information about the tasks in a project.
Based on the chart, what is the cost performance index (CPI) for Task 2?
A. 0.8 B. 1
C. 1.25



D. 1.8
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 993
The following chart contains information about the tasks in a project.



Based on the chart, what is the schedule variance (SV) for Task 8?
A. -2,000 B. -1,000 C. 1,000 D. 2,000
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 994
The following chart contains information about the tasks in a project.



Based on the chart, what is the cost variance (CV) for Task 6?
A. -2,000 B. 0
C. 1,000 D. 2,000
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 995
Which items are an output of the Perform Integrated Change Control process?
A. Work performance reports
B. Accepted deliverables
C. Project management plan updates D. Organizational process assets
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 996
Which term describes an assessment of correctness?
A. Accuracy B. Precision C. Grade
D. Quality
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 997
Success is measured by benefits realization for a:
A. strategic plan B. project
C. portfolio
D. program



Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 998
A project requires a component with well-understood specifications. Performance targets are established at the outset, and the final contract price is determined after completion of all work based on the seller's performance. The most appropriate agreement with the supplier is:
A. Cost Plus Incentive Fee (CPIF).
B. Fixed Price Incentive Fee (FPIF).
C. Cost Plus Award Fee (CPAF).
D. Fixed Price with Economic Price Adjustment (FP-EPA).
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 999
Which enterprise environmental factors may influence Plan Schedule Management?
A. Cultural views regarding time schedules and professional and ethical behaviors B. Historical information and change control procedures
C. Risk control procedures and the probability and impact matrix
D. Resource availability and organizational culture and structure
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1000



Which type of dependency used in the Sequence Activities process is sometimes referred to as preferred logic, preferential logic, or soft logic?
A. Internal
B. External
C. Discretionary D. Mandatory
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1001
Outputs of the Control Communications process include:
A. expert judgment and change requests
B. work performance information and change requests
C. project management plan updates and work performance information D. issue logs and organizational process assets updates
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1002
A measure of cost performance that is required to be achieved with the remaining resources in order to meet a specified management goal and is expressed as the ratio of the cost needed for finishing the outstanding work to the remaining budget is known as the:
A. budget at completion (BAC)
B. earned value management (EVM) C. to-complete performance index D. cost performance index
Correct Answer: C



Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1003
Which Process Group's purpose is to track, review, and regulate the progress and performance of the project; identify any areas in which changes to the plan are required; and initiate the corresponding changes?
A. Monitoring and Controlling B. Initiating
C. Planning
D. Executing
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1004
Work performance information and cost forecasts are outputs of which Project Cost Management process?
A. Estimate Costs
B. Plan Cost Management C. Determine Budget
D. Control Costs
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1005
What is the name of the statistical method that helps identify which factors may influence specific variables of a product or process under development or in production?



A. Failure modes and effects analysis B. Design of experiments
C. Quality checklist
D. Risk analysis
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1006
What is the term assigned to products or services having the same functional use but different technical characteristics?
A. Scope
B. Quality
C. Specification D. Grade
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1007
Which of the following is an output of the Monitor and Control Project Work process?
A. Change requests
B. Performance reports
C. Organizational process assets D. Project management plan
Correct Answer: A
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1008
Which estimating technique uses the actual costs of previous similar projects as a basis for estimating the costs of the current project?
A. Analogous B. Parametric C. Bottom-up D. Top-down
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1009
Which enterprise environmental factors are considered during Estimate Costs?
A. Market conditions and published commercial information B. Company structure and market conditions
C. Commercial information and company structure
D. Existing human resources and market conditions
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1010
An input of the Control Schedule process is the:
A. resource calendar. B. activity list.



C. risk management plan.
D. organizational process assets.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1011
Which Develop Schedule tool and technique produces a theoretical early start date and late start date?
A. Critical path method
B. Variance analysis
C. Schedule compression
D. Schedule comparison bar charts
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1012
Which type of estimating can produce higher levels of accuracy, depending upon the sophistication and underlying data built into the model?
A. Bottom-up B. Three-point C. Parametric D. Analogous
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 1013
Which type of analysis is used to examine project results through time to determine if performance is improving or deteriorating?
A. Control chart B. Earned value C. Variance
D. Trend
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1014
Which is one of the major outputs of Sequence Activities?
A. Responsibility assignment matrix (RAM) B. Work breakdown structure (WBS) update C. Project schedule network diagram
D. Mandatory dependencies list
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1015
When does Monitor and Control Risks occur?
A. At project initiation
B. During work performance analysis C. Throughout the life of the project D. At project milestones



Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1016
Which is a communication method used in the Report Performance process?
A. Expert judgment
B. Project management methodology C. Stakeholder analysis
D. Status review meetings
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1017
Which technique helps to determine the risks that have the most potential impact on a project?
A. Cost risk simulation analysis
B. Expected monetary value analysis C. Modeling and simulation
D. Sensitivity analysis
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1018
Analogous cost estimating relies on which of the following techniques?



A. Expert judgment
B. Project management software C. Vendor bid analysis
D. Reserve analysis
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1019
The purpose of inspection in Perform Quality Control is to keep errors:
A. in line with a measured degree of conformity. B. out of the hands of the customer.
C. in a specified range of acceptable results.
D. out of the process.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1020
In Project Cost Management, which input is exclusive to the Determine Budget process?
A. Scope baseline
B. Organizational process assets C. Project schedule
D. Resource calendars
Correct Answer: D
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1021
Which written document helps monitor who is responsible for resolving specific problems and concerns by a target date?
A. Project Plan
B. Responsibility Matrix C. Issue Log
D. Scope Document
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1022
Who provides the inputs for the original estimates of activity durations for tasks on the project plan?
A. Project sponsor
B. Project manager
C. Person responsible for project scheduling D. Person who is most familiar with the task
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1023
What is the primary benefit of meeting quality requirements?
A. Quality metrics
B. Less rework
C. Quality control measurements



D. Benchmarking
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1024
Which of the following events would result in a baseline update?
A. A project is behind schedule and the project manager wants the baseline to reflect estimated actual completion. B. A customer has approved a change request broadening the project scope and increasing the budget.
C. One of the risks identified in the risk management plan occurs, resulting in a schedule delay.
D. One of the key project team resources has left the team and no replacement is available.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1025
Which of the following schedule network analysis techniques is applied when a critical path method calculation has been completed and resources availability is critical?
A. Applying calendars
B. Resource leveling
C. Resource planning
D. Resource conflict management
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 1026
Which quality control technique illustrates the 80/20 principle?
A. Ishikawa diagram B. Control chart
C. Run chart
D. Pareto chart
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1027
Administer Procurements is part of which Process Group?
A. Planning
B. Executing
C. Monitoring and Controlling D. Closing
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1028
Which process is responsible for monitoring the status of the project and product scope and managing changes to the scope baseline?
A. Variance Analysis B. Define Scope
C. Verify Scope
D. Control Scope
Correct Answer: D



Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1029
Which of the following is a tool or technique used in the Determine Budget process?
A. Variance analysis
B. Three-point estimating C. Bottom-up estimating D. Historical relationships
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1030
Funding limit reconciliation is a tool and technique used in which process?
A. Control Costs
B. Determine Budget C. Estimate Costs
D. Control Budget
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1031
The three processes of Project Cost Management are: A. Estimate Costs, Control Schedule, and Control Costs.



B. Estimate Costs, Determine Budget, and Estimate Activity Resources. C. Determine Budget, Control Schedule, and Estimate Activity Resources. D. Estimate Costs, Determine Budget, and Control Costs.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1032
Which baselines make up the performance measurement baseline?
A. Scope baseline, cost baseline, and schedule baseline
B. Scope baseline, project management baseline, and quality baseline C. Cost baseline, schedule baseline, and risk baseline
D. Cost baseline, project management baseline, and schedule baseline
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1033
Which index is the calculated projection of cost performance that must be achieved on the remaining work to meet a specified management goal?
A. Estimate at completion
B. Cost performance
C. Schedule performance
D. To-complete performance
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 1034
The contract in which the seller is reimbursed for all allowable costs for performing the contract work and then receives a fee based upon achieving certain performance objectives is called a:
A. Cost Plus Incentive Fee Contract (CPIF). B. Cost Plus Fixed Fee Contract (CPFF).
C. Fixed Price Incentive Fee Contract (FPIF). D. Time and Material Contract (T&M).
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1035
The process improvement plan details the steps for analyzing processes to identify activities which enhance their:
A. quality.
B. value.
C. technical performance. D. status.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1036
When cost variance is negative and schedule variance is positive, the project is:
A. under budget and behind schedule. B. over budget and ahead of schedule. C. on schedule.



D. complete; all planned values have been earned.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1037
How is quality control performed?
A. By identifying quality standards that are relevant to the project and determining how to satisfy them
B. By monitoring specific project results in compliance with relevant quality standards and determining corrective actions as needed C. By ensuring that the entire project team has been adequately trained in quality assurance processes
D. By applying Monte Carlo, sampling, Pareto analysis, and benchmarking techniques to ensure conformance to quality standards
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1038
Ensuring that projects and programs are reviewed to prioritize resource allocation is a focus of which of the following?
A. Project management
B. Program management
C. Portfolio management
D. Relationship management
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1039



A project sponsor asked the project manager to prepare progress, status, and forecast reports that clearly articulate the performance of the project in addition to setting up a weekly meeting with top management of the company. What is required to effectively monitor and control the project?
A. Project charter
B. Risk register and risk response plan
C. Work breakdown structure (WBS) and time estimations for each activity D. Project baseline
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1040
One of the team members has been reporting their activities exclusively to their functional manager, instead of following the established procedure of activity reporting within the project management information system (PMIS). What should the project manager do?
A. Update the communications management plan to eliminate activity reporting in this particular case.
B. Escalate the issue to the project sponsor, indicating a breach of the communications management plan. C. Review the communications management plan with the functional manager and the team member.
D. Send the communications management plan to the functional manager and all team members.
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1041
The results of a quality audit show that project team members have not been completing the design reviews required by the quality management plan. The team members have started building several components without reviewing their designs.
What should the project manager do first?
A. Perform integrated change control to add scope, time, and budget for the additional design reviews that will be needed to ensure the quality of the components.
B. Conduct a problem-solving workshop with the project team and quality subject matter experts (SMEs) to determine the actions required to ensure the quality of the components.



C. Stop the team from building the components and report the issue with the recommended solution to the project sponsor for guidance. D. Conduct a workshop with the client and project team members to address the issue to the satisfaction of the client.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1042
A project manager is leading a team with members from many different countries. As they began to work together, they were struggling to cooperate. This was accepted as the normal “storming” phase of team development, but the team has not gotten past this phase and the project is beginning to fall behind schedule.
What conflict-resolution technique should be used to help the team progress to the “norming” phase?
A. Compromise/reconcile
B. Collaborate/problem solve C. Smooth/accommodate
D. Discuss/mediate
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1043
The project manager has calculated the schedule performance index (SPI) as 1 and cost performance index (CPI) as 1.2. What is the status of the project?
A. The project is ahead of schedule B. The project is on schedule
C. The project is on budget
D. The project is over budget
Correct Answer: B
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1044
Two members of a project team have differences in opinion on how they complete a task. The conflict is not yet escalated to the project manager, and there is no impact to the project.
What should the project manager do?
A. Allow the project team members to find a resolution to their conflict B. Reassign both resources to different projects
C. Help facilitate a satisfactory conflict resolution
D. Ask the functional managers to get involved and facilitate a resolution
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1045
Halfway through a project, the project manager determines that the project is behind schedule. The project manager reviews the issue log and notices that reviews, which are mandatory for the project to move forward, have taken longer than expected and have affected the critical path. Project delays will negatively impact stakeholder engagement.
What should the project manager do to communicate the schedule delays to the project sponsor?
A. Inform the project sponsor that the project is on schedule and ask the team to deliver tasks faster to compensate for any review delays. B. Revise the schedule to detach the reviews from the critical path, and report that the project is on schedule.
C. Report the actual schedule status to all stakeholders and modify the stakeholder engagement plan to reduce the engagement baseline. D. Report the actual schedule status to the project sponsor, and follow the stakeholder engagement plan to expedite future reviews.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 1046
A key deliverable requires a specific set of skills and knowledge that only a specific resource in the organization possesses. However, this person has shown signs of fatigue and frustration in previous projects due to the extra numbers of hours required to complete the assignments.
What should an experienced project manager do to prevent this from happening?
A. Reward the resource’s contribution of extra hours and commitment to the project.
B. Track progress in the project management plan and adjust milestones based on progress. C. Determine the reasons why extra hours are required and include preventive actions
D. Redistribute the workload among other resources in the organization
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1047
A project manager is working in a hybrid environment using both waterfall and agile frameworks. This causes some confusion about who does what throughout the project.
What can the project manager do to help clear the confusion?
A. Detail the roles and responsibilities in the project charter
B. Send out an email to the project team to clarify who is responsible for what as it arises C. Invite the project sponsor to the project kick-off meeting
D. Develop the resource management plan by defining the roles and responsibilities
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1048
A project manager working in a multinational organization notices that several team members in a satellite office are not performing. What should the project manager do to address this?



A. Conduct a team-building exercise to better understand performance issues B. Add this issue to the risk register and request resource training
C. Document this in the issue log and notify stakeholders
D. Conduct ongoing formal and informal team performance assessments
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1049
While managing a project, the project manager realizes that some of the stakeholders are not in support of the project as they believe the project will impact them negatively. How should the project manager get support from these stakeholders?
A. Involve senior management to gain support from stakeholders
B. Share the project management plan and benefits with the stakeholders
C. Identify ways to compensate stakeholders for changes made to the project D. Conduct a meeting with stakeholders to discuss the project objectives
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1050
An engaged team member is going above and beyond the project’s scope of work. The project manager realizes that the team member is not considering the schedule implications of their extra work.
Which approach should the project manager use to address this situation while still maintaining engagement?
A. Discuss the schedule with the team member and come to a compromise
B. Identify the stakeholder that requested the scope changes
C. Allow the team member to continue to be proactive if the schedule is not affected
D. Request that the team member follows the change management process for the additional scope



Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1051
A project manager has been providing stakeholders with a detailed monthly project report. The director of manufacturing complains that they are not receiving usable progress information and fears that the project will be unsuccessful.
What should the project manager do first?
A. Lead the project team in a risk reassessment to determine whether the concerns of the director of manufacturing are valid. B. Update the stakeholder engagement plan to communicate progress more comprehensively to the director of manufacturing. C. Meet with the director of manufacturing to understand their concerns and their preferences for project communication.
D. Ask the project sponsor to meet with the director of manufacturing to brief them on project progress, risks, and issues.
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1052
The project team has planned to complete 10 activities in 10 working days. During the seven days, the team members have finished five activities, and they escalate that one activity was underestimated, which requires five additional days to complete.
What should the project manager’s next step be?
A. Work out the impact of the delay and submit a change request
B. Escalate the issue to the project sponsor and ask for more time
C. Talk to human resources to reprimand underperforming team members D. Ask the project team members to work overtime
Correct Answer: A
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1053
During an audit, a team member complains about the quality of the product being produced. However, no metric related to this complaint was taken into account in the quality management plan.
What should the project manager do?
A. Explain to the team member that the metrics being used to assess quality are standard.
B. Analyze the feedback provided by the team member and update the issue log.
C. Schedule a meeting with the team member and the sponsor to discuss the quality issue.
D. Analyze the feedback provided by the team member and initiate a change request if needed.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1054
A project manager is unable to explain why several Scrum team members have been unhappy with the team’s performance for the past year. What would have assisted in identifying these issues?
A. Removing team members with the lowest number of completed story points
B. Asking team members individually which resources were not performing as expected
C. Having retrospectives at the end of every iteration so that processes were changed immediately D. Having more team-building exercises to form better personal relationships
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1055
A project manager publishes a survey to assess stakeholder satisfaction on the progress of the project. Very few responses to the survey were received in the time provided.



What should the project manager do to get more input?
A. Publish a lessons learned report and solicit feedback on the content included in the survey feedback. B. Extend the survey deadline and offer a reward to stakeholders for providing their comments.
C. Engage the stakeholders through other methods like interviews and feedback meetings.
D. Log the issue and escalate it to senior team members to take action on the lack of participation.
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1056
A project manager is using control charts to determine whether or not a process is stable or has predictable performance. The upper and lower control limits are determined by the customer. A set of 18 data points were recorded and eight consecutive data points were found to be above the mean.
What can the project manager conclude from this finding?
A. The process is out of control B. Adjust the control limits
C. Escalate to the project sponsor D. The process is under control
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1057
A project team is developing an engineering system and submitted the first deliverable to the client. The client found that the first deliverable works and corresponds to the design document. However, the client thinks that an additional feature can improve the performance of the system, and does not want to accept the deliverable without the additional feature implemented.
What is the project manager’s next step?



A. Reject the request because the additional feature was not originally included
B. Evaluate the impact of the additional feature and initiate a change request process C. Inform the project sponsor and implement the additional feature
D. Ask for more time to complete the additional feature to meet the client’s request
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1058
During project implementation, a project manager discovers that the quality of a deliverable does not meet the acceptance criteria. What should the project manager do next?
A. Report the nonconformance to the stakeholders
B. Perform a root cause analysis on the nonconformance
C. Review project performance indexes with the stakeholders D. Add it to the issue log and determine corrective actions
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1059
Which knowledge area employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?
A. Project Risk Management
B. Project Integration Management
C. Project Communications Management D. Project Quality Management
Correct Answer: C
Section: Monitoring and Controlling



Explanation Explanation/Reference:
QUESTION 1060
What quality control tool graphically represents how various elements of a system interrelate?
A. Control chart B. Flowchart
C. Run chart
D. Pareto chart
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1061
What is the minimum a project schedule must include?
A. Variance analysis
B. A planned start date and a planned finish date for each schedule activity C. A critical path diagram
D. Critical chain analysis
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1062
When does risk monitoring and control occur? A. At project initiation



B. During work performance analysis C. Throughout the life of the project D. At project milestones
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1063
Cost aggregation is typically performed by aggregating work packages in accordance with the:
A. Program evaluation and review technique (PERT). B. Cost of quality (COQ).
C. Rough order of magnitude (ROM).
D. Work breakdown structure (WBS).
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1064
Which schedule development technique modifies the project schedule to account for limited resources?
A. Human resource planning B. Fast tracking
C. Critical chain method
D. Rolling wave planning
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 1065
Which is a tool used in monitoring and controlling project work?
A. Work performance information
B. Project management information system (PMIS) C. Activity duration estimates
D. Scheduled network analysis
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1066
Cost baseline is an output of which of the following processes?
A. Estimate Activity Resources B. Estimate Costs
C. Determine Budget
D. Control Costs
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1067
The cost performance baseline is typically displayed in the form of:
A. An S-curve.
B. A normal curve.
C. A U-curve.
D. A positive slope line.



Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1068
What happens to a stakeholder’s project influence over time?
A. Increases
B. Decreases
C. Stays the same. D. Has no bearing.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1069
Which of the following outputs from the Schedule Control process aids in the communication of SV, SPI or any performance status to stakeholders?
A. Performance organizations B. Schedule baselines
C. Performance measurements D. Change requests
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1070
Which type of control tool identifies whether or not a process has a predictable performance?


A. Cause and effect diagram B. Control Charts
C. Pareto Chart
D. Histogram
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1071
A tool or technique used during the Administer Procurements process is:
A. Expert judgment.
B. Bidder conference.
C. Procurement negotiation. D. Performance reporting.
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1072
Schedule milestones and a predefined budget are examples of:
A. Project constraints.
B. Requirements documentation. C. Organizational process assets. D. Activity cost estimates.
Correct Answer: A
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1073
Cost variance (CV) is equal to earned value:
A. Minus actual cost [EV - AC].
B. Minus planned value [EV - PV].
C. Divided by actual cost [EV/AC].
D. Divided by planned value [EV/PV].
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1074
Cost of quality (COQ) refers to total cost of/to:
A. All efforts related to quality. B. Product inspection activities. C. Maintain plan quality.
D. Perform quality control.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1075
Which of the Project Time Management processes analyzes activity sequencing, durations, resource requirements, and schedule constraints?
A. Estimate Activity Durations B. ControlSchedule



C. Sequence Activities D. Develop Schedule
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1076
The Administer Procurements process is in which of the following Project Management Process Groups?
A. Planning
B. Monitoring and Controlling C. Initiating
D. Executing
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1077
Stakeholders determine that the business case considers all lessons learned from previous projects. However, laws regulating the company’s operations have changed.
What should the project manager use to resolve this situation?
A. Data analysis and the project statement of work (SOW)
B. Facilitation techniques and enterprise environmental factors C. Facilitation techniques and the project charter
D. Alternatives and organizational process assets
Correct Answer: D
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1078
A project’s cost performance index (CPI) and schedule performance index (SPI) are both greater than 1.0. The project manager decreases inputs to maintain the schedule.
During this process, what remains unchanged?
A. Schedule baseline B. Cost
C. Schedule
D. Cost and schedule
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1079
A project is experiencing issues that affect the project cost and schedule. What should the project manager use to resolve these issues?
A. Earned value management (EVM) B. Cause-and-effect analysis
C. Market research
D. Schedule crashing
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1080
Some members of a project team work from home. During a weekly video-conference, much time is lost due to disconnected or dropped participants, background noise, strong interference, or multiple people speaking simultaneously. People are becoming annoyed and ask not to participate.
What should the project manager do?



A. Request that all the team members meet physically for the weekly meeting.
B. Define and train the team on a set of minimum requirements, rules for home and remote offices, and meeting etiquette. C. Hold individual meetings with team members and consolidate the information in meeting minutes for distribution.
D. Change the frequency of the weekly meetings to monthly.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1081
A project has been underway for the last six months. While discussing its status with two out of the five team leads, the project manager notices an information gap. What plan should the project manager reference to solve this?
A. Stakeholder engagement
B. Communications management C. Resource management
D. Risk management
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1082
While examining the network diagram, a project manager finds resources that are overallocated to non-critical-path tasks. What should the project manager do to fix this situation?
A. Negotiate with management. B. Perform a critical path analysis. C. Crash the schedule.
D. Perform resource leveling.



Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1083
A project manager joins an existing project. On their first day, a stakeholder threatens to stop the project due to the poor quality of its deliverables. How should the project manager address this?
A. Consult the power/interest grid to assess the stakeholder’s authority.
B. Update the issue log, and escalate it to the project sponsor.
C. Revise the communications management plan to include the stakeholder in quality reporting. D. Check the organizational chart to understand the role of all stakeholders.
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1084
An outside project resource advises the project manager that their contract is about to expire. What document should the project manager review to check this information and resolve the issue?
A. Organizational process assets B. Project contract
C. Organization chart
D. Resource management plan
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:



QUESTION 1085
Which of the following tools and techniques is used to estimate cost?
A. Budget forecast
B. Variance analysis
C. Activity cost estimate D. Three-point estimate
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1086
What are the key components of the communication model?
A. Encode, message and feedback-message, medium, noise, and decode B. Encode, messaging technology, medium, noise, and decode
C. Sender, message and feedback-message, medium, noise, and translate D. Receiver, message and feedback-message, medium, noise, and decode
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1087
Analyzing the strengths, weaknesses, opportunities, and threats (SWOT) of a project is known as:
A. calculating cost of quality
B. comparing project benefits
C. performing measurements analysis D. identifying risks
Correct Answer: D



Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1088
The CPI is .92, and the EV is US$172,500. What is the actual cost of the project?
A. US$158,700 B. US$172,500 C. US$187,500 D. US$245,600
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1089
A project is being audited, and the project manager receives numerous comments and questions from an unfamiliar person in the company. The project manager shares this information with team members, none of whom know this person. The project manager is unsure how to manage this situation.
What should the project manager do first?
A. Review the responsible, accountable, consult, and inform (RACI) matrix. B. Respond to the person’s comments and questions.
C. Check the stakeholder register.
D. Review the work breakdown structure (WBS).
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1090



Due to a change in market conditions, the project sponsor insists on a scope change for a project that is scheduled for completion in a month. In addition, the sponsor requires that the same schedule be maintained.
What should the project manager do?
A. Propose project crashing.
B. Seek formal approval from the change control board (CCB).
C. Discuss the issue with the stakeholders and modify the project management plan.
D. Meet with the project team for ideas on how to move forward and modify the project charter.
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1091
A set of high-impact, repetitive tasks must be executed during a project. What can the project manager use to ensure that all team members consistently perform these tasks in the same manner?
A. Quality metrics B. Quality controls C. Quality audits
D. Quality checklists
Correct Answer: D
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1092
A project manager detects more errors than usual during software component development. Which process did the project manager use to detect this?
A. Monitor Risks B. Control Quality C. Manage Quality



D. Plan Quality Management
Correct Answer: C
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1093
A project’s primary focus is staying on schedule. To monitor this, the project manager requests monthly progress reports from the contractor. What should the project manager ask the contractor to include in these reports?
A. Gantt chart
B. Work breakdown structure (WBS) C. Network chart
D. Schedule attributes
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1094
During a review meeting, the project manager realizes that scheduled quality control inspections were not conducted. Since the project is running short on time, the project manager decides to hold a joint customer acceptance inspection.
What should the project manager do next?
A. Advise the team to ensure that all specifications are maintained so the client accepts the deliverable. B. Create a nonconformance report and initiate a corrective action with the project team.
C. Keep the customer informed and seek approvals.
D. Issue a change request to extend the project schedule to complete the quality checks on time.
Correct Answer: C
Section: Monitoring and Controlling Explanation



Explanation/Reference:
QUESTION 1095
In a long-running project, both approved and rejected changes have been managed successfully via the change control process. But lately, the change control board (CCB) has been slow to process change requests. Therefore, due to time constraints, some changes are being evaluated by team members instead of following the process, and this trend is increasing.
What should be done to avoid scope creep?
A. Ask the project sponsor to escalate the issue with the CCB to the project management office (PMO). B. Address and correct the issue with the CCB.
C. Escalate the issue to the program manager.
D. Reject new changes, as time constraints are important, and the risk of scope creep is high.
Correct Answer: A
Section: Monitoring and Controlling Explanation
Explanation/Reference:
QUESTION 1096
A project manager must track schedule variances over time. What tool or technique should be used to determine whether or not the variances are within acceptable limits?
A. Cause-and-effect diagram B. Control chart
C. Scatter diagram
D. Control panel diagram
Correct Answer: B
Section: Monitoring and Controlling Explanation
Explanation/Reference: