Certification of Competency in Business Analysis CCBA Questions + Answers Part 3
Posted: Thu Mar 03, 2022 7:40 am
QUESTION 99
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?
A. Interview questions and notes B. Presentation slides
C. Meeting agendas and minutes D. Requirements documentation
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements documentation is not a work product but a formal document that describes the requirements for the solution scope. Solution scope is a set of capabilities a solution must deliver in order to meet the business need.
Answer: C, A, and B are incorrect. These are examples of a work product.
QUESTION 100
You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?
A. Benchmarking
B. Brainstorming
C. Decision analysis
D. Risk analysis
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Risk analysis is not included as a technique for the solution approach. Risk analysis will be used later as part of the business case.
QUESTION 101
Robert is the business analyst for his organization and he gathered and documented the requirements for a new solution. The stakeholders agree through informal communications that Robert has successfully captured the needed requirements for the solution. The stakeholders signoff on the requirements. What does the signoff represent to Robert?
A. That the stakeholders agree that the requirements are constrained by time, cost, and quality. B. That the project can now be launched.
C. That the stakeholders agree that the requirements are accurate and complete.
D. That his work is done.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Stakeholder signoff of the requirements can be formal or informal, though either instance is a confirmation by the stakeholders that the business analyst has identified the completed and accurate requirements.
Answer: D is incorrect. Robert is not done with his business analysis duties just because the requirements have been approved.
Answer: B is incorrect. The project may not launch even though the requirements are accurate and complete. There could be other circumstances that prevent the project from launching - such as cost, feasibility, or tactics.
Answer: A is incorrect. Requirements are simply the identified needs to solve a problem or present a solution. Projects are constrained by time, cost, and scope. Quality is not one of the three constraints but it is achieved by the balance of time, cost, and fulfillment of scope.
QUESTION 102
A business analyst has been assigned the task of developing a model of the current state of an organization. The business analyst doesn't understand why a current state may be needed. All of the following are good reasons to create a current state model of an organization except for which one?
A. Analyzing the current state of the organization to look for opportunities for improvement B. Assessing the positive and negative risks that may exist within the current state
C. Validating the solution scope with businesses and technical stakeholders D. Assisting stakeholders to understand the current state
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The process of creating a model of the current state isn't needed to assess the positive and negative risks of the organization. This is not a valid statement, so this is the correct answer to the question.
Answer: C is incorrect. Validating the solution scope with businesses and technical stakeholders is a good reason to create a current statement assessment and model.
Answer: A is incorrect. Analyzing the current state of the organization to look for opportunities for improvement is a valid reason to develop a current state model. Answer: D is incorrect. Assisting stakeholders to understand the current state is a valid reason to develop a current state model.
QUESTION 103
You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?
A. Business analyst
B. Project manager
C. Domain subject matter expert D. Sponsor
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The project manager is responsible for writing the project scope. The solution scope serves as an input the project charter, which is needed for the project scope. Answer: A is incorrect. The business analyst does not write the project scope.
Answer: D is incorrect. The sponsor doesn't write the project scope but she may approve the project scope.
Answer: C is incorrect. The domain subject matter expert helps to identify the affected organizational units, lines of business, and prioritization of the required capabilities defined in the solution scope.
QUESTION 104
You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input,
processed, stored, and output from each system. What business analysis process are you completing?
A. Data flow diagram
B. Data dictionary and glossary creation C. Prototype
D. Networking topology mapping
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. This is a description of a data flow diagram.
Answer: B is incorrect. A data dictionary defines the key terms and data relevant to a business domain.
Answer: D is incorrect. A network topology does show the connected devices to a network, but it does not show how the information is input, processed, stored, and output from these devices.
Answer: C is incorrect. A prototype is a mock-up or working model of a proposed solution.
QUESTION 105
When an organization is using a change-driven approach to business analysis, how are communications managed?
A. Communications in a change-driven approach to business analysis focus more on the frequency of communication. B. Communications in a change-driven approach are all ad hoc.
C. Communications in a change-driven approach focus more on formal communications.
D. Communications in a change-driven approach typically use face-to-face channels.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Communications in a change-driven approach to business analysis focus more on the frequency of the communication than an organization using a plan-driven approach.
Answer: D is incorrect. Face-to-face communication is an excellent communication method, but this does not accurately describe communication in a change-driven business analysis approach.
Answer: C is incorrect. Formal communications happen more in a plan-driven business analysis approach.
Answer: B is incorrect. Ad hoc communications do happen often in a change-driven approach, but not all communications in this environment are ad hoc.
QUESTION 106
You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables. The inspector's signoff on the initial deliverables is called what?
A. Constraint B. Assumption C. Dependency D. Milestone
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The current task is dependent on the preceding task of the inspector signing off on the deliverables.
Answer: A is incorrect. A constraint is anything that limits the current options, such as deadline or predetermined budget.
Answer: B is incorrect. An assumption is anything that you believe to be true, but it has not yet proven to be. Assumptions can be documented as part of the task list, but it does not answer this question.
Answer: D is incorrect. A milestone is typically completed at the end of a project phase and shows progress in the project schedule.
QUESTION 107
You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach. Which of the following will help determine whether a plan-driven or change-driven approach is appropriate?
Each correct answer represents a complete solution.
A. Organizational process assets
B. Expert Judgement
C. Business need
D. Penalty of not seizing the opportunity
Correct Answer: ABC Section: (none) Explanation
Explanation/Reference:
Explanation:
These are the primary inputs of planning the business analysis approach. The primary input of planning the business analysis approach is to consider the problem or opportunity faced by the organization. Time allowed for business analysis planning does have an effect on the thoroughness of the business analysis activities.
The risk associated with the plan is also considered.
QUESTION 108
One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?
A. SWOT reviews your strengths, weaknesses, opportunities, and threats.
B. It identifies how current capabilities match up against the influencing factors. C. It assesses the strength, weaknesses, opportunities, and threats.
D. SWOT is a goal setting technique that means "Sweat Works Over Time."
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The best answer to what SWOT accomplishes is that it identifies how current capabilities (strengths and weaknesses) match up against the influencing factors (opportunities and threats).
Answer: C is incorrect. While this answer does provide the key of what SWOT stands for, it's not the best answer for what SWOT accomplishes.
Answer: A is incorrect. This answer does use the legend of SWOT, but it does not define the purpose of SWOT.
Answer: D is incorrect. This isn't a valid statement about SWOT.
QUESTION 109
An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that's only been in place for the past six months. What term can be assigned to the monies already implemented into the existing solution?
A. Opportunity cost
B. Cost of nonconformance C. Sunk costs
D. Cost-benefits
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The monies that have already been invested in the existing solution are called sunk costs. Sunk costs are the funds that have been "sunk" into the solution and are
no longer available.
Answer: A is incorrect. The opportunity cost is when there are two or more solutions to choose from, but only one can be selected. The opportunity cost is the total amount of the opportunities that cannot be selected.
Answer: B is incorrect. The cost of nonconformance describes the cost of not conforming to quality, such as lost sales, lost work, defects, and even safety considerations.
Answer: D is incorrect. It is a ratio to compare the costs of a solution to the benefits received for the costs.
QUESTION 110
Which of the following is used to define and document the business analysis approach?
A. Structured walkthrough B. Progressive elaboration C. Process modeling
D. Decision analysis
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Process modeling is used to define and document the business analysis approach.
Answer: D is incorrect. Decision analysis is used to rate available methodologies against organizational needs and objectives.
Answer: A is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach.
Answer: B is incorrect. Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements.
QUESTION 111
What does the decomposition of activities and tasks based on the work breakdown structure create for the business analyst?
A. Activity list
B. Business analysis plan
C. Network diagram
D. Project management plan
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Activity List is created by decomposing Work Breakdown Structure into work packages. These work packages are decomposed into activities and further into smaller tasks that result into the documented activity list.
Answer: D is incorrect. The project management plan defines all of the processes, activities, and work for the project manager, project management team, and the team members.
Answer: B is incorrect. The business analysis plan isn't a valid answer for the decomposition of the project activities.
Answer: C is incorrect. The network diagram illustrates the flow of the project activities and is not a simple listing of the activities.
The network diagram clearly shows the relationship of activities, predecessor activities, and successor activities.
QUESTION 112
Which one of the following terms is not a business analysis planning and monitoring approach?
A. Structured walkthroughs B. Decision analysis
C. Requirements elicitation D. Process modeling
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements elicitation is a business analysis task; it is not a business analysis planning and monitoring approach.
Answer: B is incorrect. Decision analysis is a business analysis planning and monitoring approach so this choice is incorrect. Answer: D is incorrect. Process modeling is a business analysis planning and monitoring approach so this choice is incorrect. Answer: A is incorrect. Structured walkthroughs are a business analysis planning and monitoring approach so this choice is incorrect.
QUESTION 113
Anne is the business analyst for her organization and she's creating a textual requirement for her analysis. As part of the textual requirements, there are specific rules that Anne should follow. Textual requirements must always address what three things in regard to the requirements?
A. Textual requirements must define the capabilities of the solution, conditions that must exist for the requirements to operate, and any constraints that may hinder the solution.
B. Textual requirements must define the cost of the solution, organizational conditions that must exist for the requirements to operate, and any risks that may hinder the solution.
C. Textual requirements must define the stakeholders' influence on the solution, relationships between opposing stakeholders, and any organizational constraints that may hinder the solution.
D. Textual requirements must define the deliverables created by the solution, the conditions that must exist for the requirements to be completed, and the time and cost constraints that may hinder the solution's implementation.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all the choices, only this answer defines the three requirements of the textual requirements. defining the capabilities of the solution, defining the conditions for the requirements to operate, and identifying any constraints that may hinder he solution.
Answer: B is incorrect. This is an incorrect statement about the elements of the textual requirements.
Answer: D is incorrect. This is an incorrect statement about the elements of the textual requirements.
Answer: C is incorrect. This is an incorrect statement about the elements of the textual requirements.
QUESTION 114
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?
A. Identifying stakeholders
B. Job shadowing
C. Defining and determining business analysis processes
D. Planning how requirements will be approached, traced, and prioritized
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:
Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working.
Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working.
Answer: A is incorrect. Identifying stakeholders is one of the first business analysis activities.
Answer: C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning.
Answer: D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.
QUESTION 115
The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?
A. Willingness of stakeholders to accept new approaches
B. Generation of a pre-determined number of new ideas for a business solution C. Application of new ideas to resolve existing problems
D. The successful generation and productive consideration of new ideas
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Creative thinking does not set a pre-determined amount of new ideas required in order to be deemed successful. Setting a pre-determined amount of new ideas may actually cap the amount of ideas that can be generated or the ideas may be poorly formulated in order to reach the pre-determined quota of ideas.
Answer: D, C, and A are incorrect. These are effective measurements of creative thinking.
QUESTION 116
Henry is meeting with Janet, the business analyst of the organization. They are discussing an opportunity to create a new service their company can provide, though the startup of the service would take time and an investment. Henry wants Janet to explore the possibility of this new venture. What activity is Henry asking Janet to complete?
A. Brainstorm the business need.
B. Create a data diagram for the service. C. Define the business need.
D. Elicit the requirements of the proposal.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
This is the most common business
need is to identify and define why a
effort. The business analyst tries to
Answer: A is incorrect. This isn't an
gather general data. It can be used
group creativity technique that also
aims.
Production of numerous new ideas
Derivation of themes from those ideas for further analysis
analysis activity in enterprise analysis. Henry is asking Janet to define the business need. The purpose of defining business change to organizational systems or capabilities is required. The business need is an important step in any business analysis find a solution for the problem defined by the business need.
example of a brainstorming session, as it's just Janet exploring the need for the new service. Brainstorming is a technique to to identify risks, ideas, or solutions to issues by using a group of team members or subject-matter expert. Brainstorming is a
provides other benefits, such as boosting morale, enhancing work enjoyment, and improving team work. It contains the following
Answer: D is incorrect. This is not an example of requirements elicitation, though Janet's findings could lead to elicitation. Answer: B is incorrect. A data diagram shows the flow of data into and out of a system.
QUESTION 117
As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning & monitoring activities except for which one?
A. Defining and determining business analysis processes
B. Planning how requirements will be approached, traced, and prioritized C. Identifying stakeholders
D. Job shadowing
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:
Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working.
Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working.
Answer: C, A, and B are incorrect. The following are the tasks associated with the planning & monitoring of business analysis activities:
Identify stakeholders.
Define roles and responsibilities of stakeholders in the business analysis effort.
Develop estimates for business analysis tasks.
Plan how the business analyst will communicate with stakeholders.
Plan how requirements will be approached, traced, and prioritized.
Determine the deliverables that the business analyst will produce.
Define and determine the business analysis process.
Determine the metrics that will be used to monitor business analysis work.
QUESTION 118
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?
A. Stakeholders' needs, wants, and expectations B. Solutions-based approach
C. Change-driven approach
D. Risk and reward solution
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements are based on stakeholders' needs, wants, and expectations. This is why it's important to identify stakeholders and requirements gathering processes early in the project to quickly and accurately capture requirements.
Answer: B is incorrect. This is not a valid answer to the question, as not all requirements gathering are solutions-driven, but could be just a study.
Answer: D is incorrect. The risk and reward solution is always considered, but requirements are based on stakeholders' needs, wants, and expectations.
Answer: C is incorrect. The change-driven approach isn't a valid answer for this question.
QUESTION 119
A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?
A. The business analyst can do multiple assessments, one for each solution or to compare multiple solutions.
B. There is no limit, but the business analyst should perform the same type of assessments for each solution to be balanced. C. The business analyst can do one assessment per solution.
D. There should only be one solution assessment - four is too many. Some of the solutions are better than others.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The best choice is to do at least one assessment or multiple assessments to compare the solutions.
Answer: D is incorrect. There can be multiple solutions to a business need, so the business analyst may need to perform multiple assessments.
Answer: C is incorrect. There's not a restriction of just one assessment per solution, as multiple assessments can be completed.
Answer: B is incorrect. In the assessment, the business analyst may determine that some solutions are better than others and remove one or more possible solutions. The remaining solutions can then have iterations of assessments.
QUESTION 120
Which basis for prioritization allows the project team to work initially with lower-risk requirements first?
A. Quantitative ranking B. Positive risk ranking
C. Relationship to other requirements D. Implementation difficulty
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
This approach prioritizes requirements that are easiest to implement first. This allows the project team to work with the lowest risk requirements first to gain familiarity with the requirements. This is especially useful with a new technology or materials where a learning curve is involved.
Answer: A is incorrect. There is not a prioritization basis for quantitative ranking.
Answer: B is incorrect. There is not a prioritization basis called positive risk ranking.
Answer: C is incorrect. The basis of relationship to other requirements is useful for requirements that need to be implemented so that other requirements, which are dependent on the initial requirements, can be implemented.
QUESTION 121
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders located in offices around the world. Because these stakeholders are dispersed, what is likely to increase in this endeavor as opposed to a collocated group of stakeholders?
A. Costs
B. Face-to-face meetings C. Communication needs D. Risks
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all these possible choices, the best answer is that communication needs will increase. Because complex projects often involve non-collocated stakeholders, it may be necessary to travel more often, have more teleconferences or video conferences, or take other measures to provide accurate and consistent communications across offices, countries, and time zones.
Answer: B is incorrect. Face-to-face meetings are often the best type of communication, but this isn't the best choice presented.
Answer: D is incorrect. Risks do not necessarily increase because the stakeholders are not collocated.
Answer: A is incorrect. Costs do not necessarily increase in the business analysis approach because of the dispersed stakeholders.
QUESTION 122
You are the business analyst for your organization and you're using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?
A. Informal
B. Ad hoc
C. Face-to-face D. Formal
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Plan driven approaches to business analysis practices most often use the formal type of communication. This means the communication of the actual requirements is in writing and often uses pre-defined forms requiring signatory approvals. All project documentation is normally archived as part of the project history.
Answer: C is incorrect. Face-to-face is an effective communication method, but for plan-driven approaches, formal communication is preferred in regard to requirements.
Answer: B is incorrect. Ad hoc describes the sudden, quick conversations. This is an informal approach to communication and isn't appropriate for a plan-driven business analysis approach.
Answer: A is incorrect. Informal isn't preferred in a plan-driven approach.
QUESTION 123
Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?
A. Manage Project Team
B. Develop Project Team
C. Acquire Project Team
D. Human Resource Planning
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Obtaining the human resources needed to complete the project comes under the Acquire Project Team process, which is a part of Project Human Resource Management Knowledge Area. Project Human Resource Management is one of the nine Knowledge Area groups. It includes the processes that organize and manage the project team. The project team is comprised of the people who have assigned roles and responsibilities for completing the project. Project Human Resource Management is a group of the following processes required to make the most effective use of the people involved with the project.
Develop Human Resource Plan
Acquire Project Team
Develop Project Team
Manage Project Team
The project management team is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing. This group can be called the core, executive, or leadership team. These processes interact with each other and with the processes in the other Knowledge Areas as well.
QUESTION 124
You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?
A. Events
B. Concept and relationship
C. Process
D. User classes, profiles, and roles
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The user classes, profiles, and roles model helps organize the participants by their interaction, categories, and usage of the solution. Answer: B is incorrect. The concept and relationship model is a tempting choice, but this model can also show things, not just people. Answer: A is incorrect. Events models are tied to requests, actions, and responses, not just people.
Answer: C is incorrect. Process models show repeatable actions to bring about a specific result.
QUESTION 125
When a business analyst is using alternative generation, what should she always include as an output?
A. The cost of all requirements, some requirements, and a few core requirements B. The schedule of implementation for each solution
C. The option of doing nothing
D. The cost of each solution
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Whenever generating alternatives, the business analyst should always include the option of doing nothing.
Answer: A is incorrect. The best answer is to include the option of doing nothing; the cost of the requirements isn't an in-depth consideration at this point. Answer: B is incorrect. The schedule for the implementation is often considered, but the option of doing nothing should always be considered.
Answer: D is incorrect. The cost of each solution isn't the best choice for this question.
QUESTION 126
You are the business analyst in your organization and you're working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?
A. Organizational modeling B. User stories
C. Data modeling
D. Functional decomposition
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Organizational modeling is the best choice, as this structuring approach allows requirements to be structured around organizational units, stakeholders, and the relationships among stakeholders.
Answer: C is incorrect. Data modeling isn't the best choice, as this approach maps the concepts relevant to the business domain, not the business units.
Answer: D is incorrect. Functional decomposition is a popular modeling approach that breaks down an organization, product, scope, or similar concept. Each part in the decomposition can have its own set of requirements.
Answer: B is incorrect. User stories describe the stakeholder objectives that the solution will support.
QUESTION 127
There are four methods to generate the business need in an organization. Which approach is described as the need to achieve a strategic goal?
A. From the bottom up
B. From external drivers
C. From the top down
D. From middle management
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
From the top down is described as the need to achieve a strategic goal.
Answer: A is incorrect. From the bottom up is described as a problem with the current state of a process, function, or system.
Answer: D is incorrect. From middle management is described as a manager needs additional information to make sound decisions or must perform additional functions to meet business objectives.
Answer: B is incorrect. From external drivers is used when there's recognized competition in the marketplace.
QUESTION 128
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined?
A. Stakeholders' needs, wants, and expectations B. Risk and reward solution
C. Change-driven approach
D. Solutions-based approach
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements are based on stakeholders' needs, wants, and expectations. This is why it's important to identify stakeholders and requirements gathering processes early in the project to quickly and accurately capture requirements.
Answer: D is incorrect. This is not a valid answer to the question as not all requirements gathering are solutions-driven, but could be just a study.
Answer: B is incorrect. The risk and reward solution is always considered, but requirements are based on stakeholders' needs, wants, and expectations.
Answer: C is incorrect. The change-driven approach isn't a valid answer for this question.
QUESTION 129
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?
A. Weather
B. Freeze periods
C. Company policies
D. Business cycle timings
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Weather is not a constraint, but an assumption. Constraints are things that limit the business analyst's options on the implementation of a solution. Answer: B is incorrect. Freeze periods are times of the business cycle when no disruptions are allowed, such as in busy production times. Answer: C is incorrect. Company policies are the rules that may restrict how and when work may be implemented.
Answer: D is incorrect. Business cycle timings, like freeze periods, restrict when implementations can happen in the project.
QUESTION 130
An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?
A. $190,000 B. $565,000 C. $375,000 D. $940,000
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The opportunity cost is the whole amount of the opportunity that can be seized. In this instance, the opportunity cost is $375,000, as this is the project that the organization can't do.
Answer: B is incorrect. This answer is the value of the project the organization has elected to do.
Answer: A is incorrect. $190,000 is the difference between the two projects and does not reflect the opportunity cost.
Answer: D is incorrect. This is the value of both projects combined and does not represent the opportunity cost.
QUESTION 131
Complete this sentence. If a requirement cannot be verified, it cannot be successfully _________________.
A. Scheduled B. Estimated
C. Assigned
D. Implemented
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements must be verified in order to be implemented. If a requirement cannot be verified, it cannot be implemented, and therefore, does not meet a business need.
Answer: B is incorrect. This is not the best answer for the question. If a requirement cannot be verified, it cannot be successfully implemented.
Answer: A is incorrect. If a requirement cannot be verified, it cannot be successfully implemented.
Answer: C is incorrect. If a requirement cannot be verified, it cannot be successfully implemented.
QUESTION 132
You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how each option can provide an expected business benefit to meet the stated business need. What is your manager asking you to create?
A. Feasibility study
B. Abbreviated study
C. Alternative identification analysis D. Quantified analysis
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Your manager is asking you to create feasibility study. This study reviews each solution to determine if the solution can meet the business benefit. Answer: B is incorrect. Abbreviated study is a form of feasibility analysis with a focus on changed initiatives with lower initiatives.
Answer: C is incorrect. Alternative identification analysis isn't a legitimate business analysis term.
Answer: D is incorrect. Quantified analysis is not a valid business analysis term to describe possible solutions for a business need.
QUESTION 133
You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?
A. The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements.
B. The conflict must be documented as a risk.
C. The conflict must be resolved before the set of requirements may be approved.
D. The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.
Correct Answer: C
Section: (none) Explanation
Explanation/Reference:
Explanation:
Before the requirements can be approved, consensus must be reached among the stakeholders. The conflict must be resolved before moving forward in the endeavor.
Answer: D is incorrect. This isn't a valid statement.
Answer: B is incorrect. This isn't a valid statement.
Answer: A is incorrect. This isn't a valid statement.
QUESTION 134
A business analyst wants to use benchmarking, but the project manager recommends against the approach. There are, as the project manager points out, several disadvantages to benchmarking. Which one of the following is not a disadvantage to benchmarking?
A. Discovery of new approaches
B. Time consumption
C. Requirement of expertise of the person conducting the study D. Inability to produce innovative solutions
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Benchmarking does allow for the discovery of new approaches that have worked elsewhere.
Answer: B is incorrect. Benchmarking can be time consuming.
Answer: D is incorrect. Benchmarking can restrict new innovations, as the study is based on what's worked elsewhere. Answer: C is incorrect. Benchmarking does require expertise by the person completing the study.
QUESTION 135
Which approach is best to take when a business analyst is assessing the solution options for a business need when there are relatively few criteria involved?
A. Focus on the life cycle costs of the solutions.
B. Focus on the commonalities of the solutions.
C. Focus on the differences of the solutions.
D. Focus on the implementation cost of the solutions.
Correct Answer: C
Section: (none) Explanation
Explanation/Reference:
Explanation:
When there are only few criteria involved, it's often easiest and most direct to focus on the differences of the solutions.
Answer: B is incorrect. The commonalities of the solutions won't expose the weaknesses, strengths, and values between the solutions.
Answer: A is incorrect. The life cycle costs may be considered, but there are other elements that can be considered too.
Answer: D is incorrect. The implementation cost of the solution is usually considered, but it's the business value of the solutions that the business analyst should actually focus on.
QUESTION 136
Which one of the following statements best describes the purpose of allocating requirements?
A. Optimize efficiency and link to productivity. B. Limit the risk exposure.
C. Maximize the business value.
D. Increase productivity through efficiency.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The definition of allocating requirements is to allocate stakeholder and solution requirements among solution components and releases in order to maximize the possible business value given the options and alternatives generated by the design team.
Answer: B is incorrect. Allocating requirements isn't directly influenced by limiting the risk exposure, though it is a concern of the solution implementation. Answer: D is incorrect. Productivity and efficiency aren't related to the solution and allocating requirements to the solution.
Answer: A is incorrect. Productivity and efficiency aren't related to the solution and allocating requirements to the solution.
QUESTION 137
You are the business analyst for your organization and you're working with several stakeholders to identify, manage, and approve requirements. Your organization requires using a plan-driven approach to business analysis and changing management. In this approach, who is most likely to approve changes to requirements?
A. Change control board B. Requirements owner C. Project sponsor
D. Project manager
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Change Control Board is a collection of managers, requirement owners, and key stakeholders that review the validity, need, impact, and full consideration of a change request to determine whether the change should be approved or declined. This approach is the most likely answer for a plan-driven business analysis environment.
Answer: B is incorrect. The requirements owner isn't the best answer for a plan-driven approach.
Answer: C is incorrect. The project sponsor won't make this decision.
Answer: D is incorrect. The project manager rarely has change control authority over requirements, so this choice is not valid.
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?
A. Interview questions and notes B. Presentation slides
C. Meeting agendas and minutes D. Requirements documentation
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements documentation is not a work product but a formal document that describes the requirements for the solution scope. Solution scope is a set of capabilities a solution must deliver in order to meet the business need.
Answer: C, A, and B are incorrect. These are examples of a work product.
QUESTION 100
You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?
A. Benchmarking
B. Brainstorming
C. Decision analysis
D. Risk analysis
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Risk analysis is not included as a technique for the solution approach. Risk analysis will be used later as part of the business case.
QUESTION 101
Robert is the business analyst for his organization and he gathered and documented the requirements for a new solution. The stakeholders agree through informal communications that Robert has successfully captured the needed requirements for the solution. The stakeholders signoff on the requirements. What does the signoff represent to Robert?
A. That the stakeholders agree that the requirements are constrained by time, cost, and quality. B. That the project can now be launched.
C. That the stakeholders agree that the requirements are accurate and complete.
D. That his work is done.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Stakeholder signoff of the requirements can be formal or informal, though either instance is a confirmation by the stakeholders that the business analyst has identified the completed and accurate requirements.
Answer: D is incorrect. Robert is not done with his business analysis duties just because the requirements have been approved.
Answer: B is incorrect. The project may not launch even though the requirements are accurate and complete. There could be other circumstances that prevent the project from launching - such as cost, feasibility, or tactics.
Answer: A is incorrect. Requirements are simply the identified needs to solve a problem or present a solution. Projects are constrained by time, cost, and scope. Quality is not one of the three constraints but it is achieved by the balance of time, cost, and fulfillment of scope.
QUESTION 102
A business analyst has been assigned the task of developing a model of the current state of an organization. The business analyst doesn't understand why a current state may be needed. All of the following are good reasons to create a current state model of an organization except for which one?
A. Analyzing the current state of the organization to look for opportunities for improvement B. Assessing the positive and negative risks that may exist within the current state
C. Validating the solution scope with businesses and technical stakeholders D. Assisting stakeholders to understand the current state
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The process of creating a model of the current state isn't needed to assess the positive and negative risks of the organization. This is not a valid statement, so this is the correct answer to the question.
Answer: C is incorrect. Validating the solution scope with businesses and technical stakeholders is a good reason to create a current statement assessment and model.
Answer: A is incorrect. Analyzing the current state of the organization to look for opportunities for improvement is a valid reason to develop a current state model. Answer: D is incorrect. Assisting stakeholders to understand the current state is a valid reason to develop a current state model.
QUESTION 103
You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?
A. Business analyst
B. Project manager
C. Domain subject matter expert D. Sponsor
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The project manager is responsible for writing the project scope. The solution scope serves as an input the project charter, which is needed for the project scope. Answer: A is incorrect. The business analyst does not write the project scope.
Answer: D is incorrect. The sponsor doesn't write the project scope but she may approve the project scope.
Answer: C is incorrect. The domain subject matter expert helps to identify the affected organizational units, lines of business, and prioritization of the required capabilities defined in the solution scope.
QUESTION 104
You are the business analyst for your organization. You are working with several IT professionals to determine all of the connected systems in your organization. You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input,
processed, stored, and output from each system. What business analysis process are you completing?
A. Data flow diagram
B. Data dictionary and glossary creation C. Prototype
D. Networking topology mapping
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
You are creating a mapping of the servers, workstations, printers, and other connected devices and their purposes for an analysis of how information is input, processed, stored, and output from each system. This is a description of a data flow diagram.
Answer: B is incorrect. A data dictionary defines the key terms and data relevant to a business domain.
Answer: D is incorrect. A network topology does show the connected devices to a network, but it does not show how the information is input, processed, stored, and output from these devices.
Answer: C is incorrect. A prototype is a mock-up or working model of a proposed solution.
QUESTION 105
When an organization is using a change-driven approach to business analysis, how are communications managed?
A. Communications in a change-driven approach to business analysis focus more on the frequency of communication. B. Communications in a change-driven approach are all ad hoc.
C. Communications in a change-driven approach focus more on formal communications.
D. Communications in a change-driven approach typically use face-to-face channels.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Communications in a change-driven approach to business analysis focus more on the frequency of the communication than an organization using a plan-driven approach.
Answer: D is incorrect. Face-to-face communication is an excellent communication method, but this does not accurately describe communication in a change-driven business analysis approach.
Answer: C is incorrect. Formal communications happen more in a plan-driven business analysis approach.
Answer: B is incorrect. Ad hoc communications do happen often in a change-driven approach, but not all communications in this environment are ad hoc.
QUESTION 106
You have identified a task in your task list that cannot be completed until the inspector for the project signs off on the initial deliverables. The inspector's signoff on the initial deliverables is called what?
A. Constraint B. Assumption C. Dependency D. Milestone
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The current task is dependent on the preceding task of the inspector signing off on the deliverables.
Answer: A is incorrect. A constraint is anything that limits the current options, such as deadline or predetermined budget.
Answer: B is incorrect. An assumption is anything that you believe to be true, but it has not yet proven to be. Assumptions can be documented as part of the task list, but it does not answer this question.
Answer: D is incorrect. A milestone is typically completed at the end of a project phase and shows progress in the project schedule.
QUESTION 107
You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach. Which of the following will help determine whether a plan-driven or change-driven approach is appropriate?
Each correct answer represents a complete solution.
A. Organizational process assets
B. Expert Judgement
C. Business need
D. Penalty of not seizing the opportunity
Correct Answer: ABC Section: (none) Explanation
Explanation/Reference:
Explanation:
These are the primary inputs of planning the business analysis approach. The primary input of planning the business analysis approach is to consider the problem or opportunity faced by the organization. Time allowed for business analysis planning does have an effect on the thoroughness of the business analysis activities.
The risk associated with the plan is also considered.
QUESTION 108
One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?
A. SWOT reviews your strengths, weaknesses, opportunities, and threats.
B. It identifies how current capabilities match up against the influencing factors. C. It assesses the strength, weaknesses, opportunities, and threats.
D. SWOT is a goal setting technique that means "Sweat Works Over Time."
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The best answer to what SWOT accomplishes is that it identifies how current capabilities (strengths and weaknesses) match up against the influencing factors (opportunities and threats).
Answer: C is incorrect. While this answer does provide the key of what SWOT stands for, it's not the best answer for what SWOT accomplishes.
Answer: A is incorrect. This answer does use the legend of SWOT, but it does not define the purpose of SWOT.
Answer: D is incorrect. This isn't a valid statement about SWOT.
QUESTION 109
An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that's only been in place for the past six months. What term can be assigned to the monies already implemented into the existing solution?
A. Opportunity cost
B. Cost of nonconformance C. Sunk costs
D. Cost-benefits
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The monies that have already been invested in the existing solution are called sunk costs. Sunk costs are the funds that have been "sunk" into the solution and are
no longer available.
Answer: A is incorrect. The opportunity cost is when there are two or more solutions to choose from, but only one can be selected. The opportunity cost is the total amount of the opportunities that cannot be selected.
Answer: B is incorrect. The cost of nonconformance describes the cost of not conforming to quality, such as lost sales, lost work, defects, and even safety considerations.
Answer: D is incorrect. It is a ratio to compare the costs of a solution to the benefits received for the costs.
QUESTION 110
Which of the following is used to define and document the business analysis approach?
A. Structured walkthrough B. Progressive elaboration C. Process modeling
D. Decision analysis
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Process modeling is used to define and document the business analysis approach.
Answer: D is incorrect. Decision analysis is used to rate available methodologies against organizational needs and objectives.
Answer: A is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach.
Answer: B is incorrect. Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements.
QUESTION 111
What does the decomposition of activities and tasks based on the work breakdown structure create for the business analyst?
A. Activity list
B. Business analysis plan
C. Network diagram
D. Project management plan
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Activity List is created by decomposing Work Breakdown Structure into work packages. These work packages are decomposed into activities and further into smaller tasks that result into the documented activity list.
Answer: D is incorrect. The project management plan defines all of the processes, activities, and work for the project manager, project management team, and the team members.
Answer: B is incorrect. The business analysis plan isn't a valid answer for the decomposition of the project activities.
Answer: C is incorrect. The network diagram illustrates the flow of the project activities and is not a simple listing of the activities.
The network diagram clearly shows the relationship of activities, predecessor activities, and successor activities.
QUESTION 112
Which one of the following terms is not a business analysis planning and monitoring approach?
A. Structured walkthroughs B. Decision analysis
C. Requirements elicitation D. Process modeling
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements elicitation is a business analysis task; it is not a business analysis planning and monitoring approach.
Answer: B is incorrect. Decision analysis is a business analysis planning and monitoring approach so this choice is incorrect. Answer: D is incorrect. Process modeling is a business analysis planning and monitoring approach so this choice is incorrect. Answer: A is incorrect. Structured walkthroughs are a business analysis planning and monitoring approach so this choice is incorrect.
QUESTION 113
Anne is the business analyst for her organization and she's creating a textual requirement for her analysis. As part of the textual requirements, there are specific rules that Anne should follow. Textual requirements must always address what three things in regard to the requirements?
A. Textual requirements must define the capabilities of the solution, conditions that must exist for the requirements to operate, and any constraints that may hinder the solution.
B. Textual requirements must define the cost of the solution, organizational conditions that must exist for the requirements to operate, and any risks that may hinder the solution.
C. Textual requirements must define the stakeholders' influence on the solution, relationships between opposing stakeholders, and any organizational constraints that may hinder the solution.
D. Textual requirements must define the deliverables created by the solution, the conditions that must exist for the requirements to be completed, and the time and cost constraints that may hinder the solution's implementation.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all the choices, only this answer defines the three requirements of the textual requirements. defining the capabilities of the solution, defining the conditions for the requirements to operate, and identifying any constraints that may hinder he solution.
Answer: B is incorrect. This is an incorrect statement about the elements of the textual requirements.
Answer: D is incorrect. This is an incorrect statement about the elements of the textual requirements.
Answer: C is incorrect. This is an incorrect statement about the elements of the textual requirements.
QUESTION 114
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?
A. Identifying stakeholders
B. Job shadowing
C. Defining and determining business analysis processes
D. Planning how requirements will be approached, traced, and prioritized
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:
Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working.
Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working.
Answer: A is incorrect. Identifying stakeholders is one of the first business analysis activities.
Answer: C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning.
Answer: D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.
QUESTION 115
The creative thinking process has three values to determine the effectiveness of the process. Which one of the following is not a measurement of effective creative thinking?
A. Willingness of stakeholders to accept new approaches
B. Generation of a pre-determined number of new ideas for a business solution C. Application of new ideas to resolve existing problems
D. The successful generation and productive consideration of new ideas
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Creative thinking does not set a pre-determined amount of new ideas required in order to be deemed successful. Setting a pre-determined amount of new ideas may actually cap the amount of ideas that can be generated or the ideas may be poorly formulated in order to reach the pre-determined quota of ideas.
Answer: D, C, and A are incorrect. These are effective measurements of creative thinking.
QUESTION 116
Henry is meeting with Janet, the business analyst of the organization. They are discussing an opportunity to create a new service their company can provide, though the startup of the service would take time and an investment. Henry wants Janet to explore the possibility of this new venture. What activity is Henry asking Janet to complete?
A. Brainstorm the business need.
B. Create a data diagram for the service. C. Define the business need.
D. Elicit the requirements of the proposal.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
This is the most common business
need is to identify and define why a
effort. The business analyst tries to
Answer: A is incorrect. This isn't an
gather general data. It can be used
group creativity technique that also
aims.
Production of numerous new ideas
Derivation of themes from those ideas for further analysis
analysis activity in enterprise analysis. Henry is asking Janet to define the business need. The purpose of defining business change to organizational systems or capabilities is required. The business need is an important step in any business analysis find a solution for the problem defined by the business need.
example of a brainstorming session, as it's just Janet exploring the need for the new service. Brainstorming is a technique to to identify risks, ideas, or solutions to issues by using a group of team members or subject-matter expert. Brainstorming is a
provides other benefits, such as boosting morale, enhancing work enjoyment, and improving team work. It contains the following
Answer: D is incorrect. This is not an example of requirements elicitation, though Janet's findings could lead to elicitation. Answer: B is incorrect. A data diagram shows the flow of data into and out of a system.
QUESTION 117
As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning & monitoring activities except for which one?
A. Defining and determining business analysis processes
B. Planning how requirements will be approached, traced, and prioritized C. Identifying stakeholders
D. Job shadowing
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:
Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working.
Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working.
Answer: C, A, and B are incorrect. The following are the tasks associated with the planning & monitoring of business analysis activities:
Identify stakeholders.
Define roles and responsibilities of stakeholders in the business analysis effort.
Develop estimates for business analysis tasks.
Plan how the business analyst will communicate with stakeholders.
Plan how requirements will be approached, traced, and prioritized.
Determine the deliverables that the business analyst will produce.
Define and determine the business analysis process.
Determine the metrics that will be used to monitor business analysis work.
QUESTION 118
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?
A. Stakeholders' needs, wants, and expectations B. Solutions-based approach
C. Change-driven approach
D. Risk and reward solution
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements are based on stakeholders' needs, wants, and expectations. This is why it's important to identify stakeholders and requirements gathering processes early in the project to quickly and accurately capture requirements.
Answer: B is incorrect. This is not a valid answer to the question, as not all requirements gathering are solutions-driven, but could be just a study.
Answer: D is incorrect. The risk and reward solution is always considered, but requirements are based on stakeholders' needs, wants, and expectations.
Answer: C is incorrect. The change-driven approach isn't a valid answer for this question.
QUESTION 119
A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?
A. The business analyst can do multiple assessments, one for each solution or to compare multiple solutions.
B. There is no limit, but the business analyst should perform the same type of assessments for each solution to be balanced. C. The business analyst can do one assessment per solution.
D. There should only be one solution assessment - four is too many. Some of the solutions are better than others.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The best choice is to do at least one assessment or multiple assessments to compare the solutions.
Answer: D is incorrect. There can be multiple solutions to a business need, so the business analyst may need to perform multiple assessments.
Answer: C is incorrect. There's not a restriction of just one assessment per solution, as multiple assessments can be completed.
Answer: B is incorrect. In the assessment, the business analyst may determine that some solutions are better than others and remove one or more possible solutions. The remaining solutions can then have iterations of assessments.
QUESTION 120
Which basis for prioritization allows the project team to work initially with lower-risk requirements first?
A. Quantitative ranking B. Positive risk ranking
C. Relationship to other requirements D. Implementation difficulty
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
This approach prioritizes requirements that are easiest to implement first. This allows the project team to work with the lowest risk requirements first to gain familiarity with the requirements. This is especially useful with a new technology or materials where a learning curve is involved.
Answer: A is incorrect. There is not a prioritization basis for quantitative ranking.
Answer: B is incorrect. There is not a prioritization basis called positive risk ranking.
Answer: C is incorrect. The basis of relationship to other requirements is useful for requirements that need to be implemented so that other requirements, which are dependent on the initial requirements, can be implemented.
QUESTION 121
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders located in offices around the world. Because these stakeholders are dispersed, what is likely to increase in this endeavor as opposed to a collocated group of stakeholders?
A. Costs
B. Face-to-face meetings C. Communication needs D. Risks
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all these possible choices, the best answer is that communication needs will increase. Because complex projects often involve non-collocated stakeholders, it may be necessary to travel more often, have more teleconferences or video conferences, or take other measures to provide accurate and consistent communications across offices, countries, and time zones.
Answer: B is incorrect. Face-to-face meetings are often the best type of communication, but this isn't the best choice presented.
Answer: D is incorrect. Risks do not necessarily increase because the stakeholders are not collocated.
Answer: A is incorrect. Costs do not necessarily increase in the business analysis approach because of the dispersed stakeholders.
QUESTION 122
You are the business analyst for your organization and you're using a plan-driven approach to business analysis processes. In this environment, what types of communications are most likely required to be used in regard to requirements?
A. Informal
B. Ad hoc
C. Face-to-face D. Formal
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Plan driven approaches to business analysis practices most often use the formal type of communication. This means the communication of the actual requirements is in writing and often uses pre-defined forms requiring signatory approvals. All project documentation is normally archived as part of the project history.
Answer: C is incorrect. Face-to-face is an effective communication method, but for plan-driven approaches, formal communication is preferred in regard to requirements.
Answer: B is incorrect. Ad hoc describes the sudden, quick conversations. This is an informal approach to communication and isn't appropriate for a plan-driven business analysis approach.
Answer: A is incorrect. Informal isn't preferred in a plan-driven approach.
QUESTION 123
Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?
A. Manage Project Team
B. Develop Project Team
C. Acquire Project Team
D. Human Resource Planning
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Obtaining the human resources needed to complete the project comes under the Acquire Project Team process, which is a part of Project Human Resource Management Knowledge Area. Project Human Resource Management is one of the nine Knowledge Area groups. It includes the processes that organize and manage the project team. The project team is comprised of the people who have assigned roles and responsibilities for completing the project. Project Human Resource Management is a group of the following processes required to make the most effective use of the people involved with the project.
Develop Human Resource Plan
Acquire Project Team
Develop Project Team
Manage Project Team
The project management team is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing. This group can be called the core, executive, or leadership team. These processes interact with each other and with the processes in the other Knowledge Areas as well.
QUESTION 124
You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?
A. Events
B. Concept and relationship
C. Process
D. User classes, profiles, and roles
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The user classes, profiles, and roles model helps organize the participants by their interaction, categories, and usage of the solution. Answer: B is incorrect. The concept and relationship model is a tempting choice, but this model can also show things, not just people. Answer: A is incorrect. Events models are tied to requests, actions, and responses, not just people.
Answer: C is incorrect. Process models show repeatable actions to bring about a specific result.
QUESTION 125
When a business analyst is using alternative generation, what should she always include as an output?
A. The cost of all requirements, some requirements, and a few core requirements B. The schedule of implementation for each solution
C. The option of doing nothing
D. The cost of each solution
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Whenever generating alternatives, the business analyst should always include the option of doing nothing.
Answer: A is incorrect. The best answer is to include the option of doing nothing; the cost of the requirements isn't an in-depth consideration at this point. Answer: B is incorrect. The schedule for the implementation is often considered, but the option of doing nothing should always be considered.
Answer: D is incorrect. The cost of each solution isn't the best choice for this question.
QUESTION 126
You are the business analyst in your organization and you're working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?
A. Organizational modeling B. User stories
C. Data modeling
D. Functional decomposition
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Organizational modeling is the best choice, as this structuring approach allows requirements to be structured around organizational units, stakeholders, and the relationships among stakeholders.
Answer: C is incorrect. Data modeling isn't the best choice, as this approach maps the concepts relevant to the business domain, not the business units.
Answer: D is incorrect. Functional decomposition is a popular modeling approach that breaks down an organization, product, scope, or similar concept. Each part in the decomposition can have its own set of requirements.
Answer: B is incorrect. User stories describe the stakeholder objectives that the solution will support.
QUESTION 127
There are four methods to generate the business need in an organization. Which approach is described as the need to achieve a strategic goal?
A. From the bottom up
B. From external drivers
C. From the top down
D. From middle management
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
From the top down is described as the need to achieve a strategic goal.
Answer: A is incorrect. From the bottom up is described as a problem with the current state of a process, function, or system.
Answer: D is incorrect. From middle management is described as a manager needs additional information to make sound decisions or must perform additional functions to meet business objectives.
Answer: B is incorrect. From external drivers is used when there's recognized competition in the marketplace.
QUESTION 128
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are defined. Which one of the following best describes how requirements are defined?
A. Stakeholders' needs, wants, and expectations B. Risk and reward solution
C. Change-driven approach
D. Solutions-based approach
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements are based on stakeholders' needs, wants, and expectations. This is why it's important to identify stakeholders and requirements gathering processes early in the project to quickly and accurately capture requirements.
Answer: D is incorrect. This is not a valid answer to the question as not all requirements gathering are solutions-driven, but could be just a study.
Answer: B is incorrect. The risk and reward solution is always considered, but requirements are based on stakeholders' needs, wants, and expectations.
Answer: C is incorrect. The change-driven approach isn't a valid answer for this question.
QUESTION 129
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?
A. Weather
B. Freeze periods
C. Company policies
D. Business cycle timings
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Weather is not a constraint, but an assumption. Constraints are things that limit the business analyst's options on the implementation of a solution. Answer: B is incorrect. Freeze periods are times of the business cycle when no disruptions are allowed, such as in busy production times. Answer: C is incorrect. Company policies are the rules that may restrict how and when work may be implemented.
Answer: D is incorrect. Business cycle timings, like freeze periods, restrict when implementations can happen in the project.
QUESTION 130
An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?
A. $190,000 B. $565,000 C. $375,000 D. $940,000
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The opportunity cost is the whole amount of the opportunity that can be seized. In this instance, the opportunity cost is $375,000, as this is the project that the organization can't do.
Answer: B is incorrect. This answer is the value of the project the organization has elected to do.
Answer: A is incorrect. $190,000 is the difference between the two projects and does not reflect the opportunity cost.
Answer: D is incorrect. This is the value of both projects combined and does not represent the opportunity cost.
QUESTION 131
Complete this sentence. If a requirement cannot be verified, it cannot be successfully _________________.
A. Scheduled B. Estimated
C. Assigned
D. Implemented
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements must be verified in order to be implemented. If a requirement cannot be verified, it cannot be implemented, and therefore, does not meet a business need.
Answer: B is incorrect. This is not the best answer for the question. If a requirement cannot be verified, it cannot be successfully implemented.
Answer: A is incorrect. If a requirement cannot be verified, it cannot be successfully implemented.
Answer: C is incorrect. If a requirement cannot be verified, it cannot be successfully implemented.
QUESTION 132
You are the business analyst for your organization and your manager has asked you to prepare an analysis of each proposed solution. Your manager wants you to determine whether and how each option can provide an expected business benefit to meet the stated business need. What is your manager asking you to create?
A. Feasibility study
B. Abbreviated study
C. Alternative identification analysis D. Quantified analysis
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Your manager is asking you to create feasibility study. This study reviews each solution to determine if the solution can meet the business benefit. Answer: B is incorrect. Abbreviated study is a form of feasibility analysis with a focus on changed initiatives with lower initiatives.
Answer: C is incorrect. Alternative identification analysis isn't a legitimate business analysis term.
Answer: D is incorrect. Quantified analysis is not a valid business analysis term to describe possible solutions for a business need.
QUESTION 133
You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?
A. The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements.
B. The conflict must be documented as a risk.
C. The conflict must be resolved before the set of requirements may be approved.
D. The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.
Correct Answer: C
Section: (none) Explanation
Explanation/Reference:
Explanation:
Before the requirements can be approved, consensus must be reached among the stakeholders. The conflict must be resolved before moving forward in the endeavor.
Answer: D is incorrect. This isn't a valid statement.
Answer: B is incorrect. This isn't a valid statement.
Answer: A is incorrect. This isn't a valid statement.
QUESTION 134
A business analyst wants to use benchmarking, but the project manager recommends against the approach. There are, as the project manager points out, several disadvantages to benchmarking. Which one of the following is not a disadvantage to benchmarking?
A. Discovery of new approaches
B. Time consumption
C. Requirement of expertise of the person conducting the study D. Inability to produce innovative solutions
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Benchmarking does allow for the discovery of new approaches that have worked elsewhere.
Answer: B is incorrect. Benchmarking can be time consuming.
Answer: D is incorrect. Benchmarking can restrict new innovations, as the study is based on what's worked elsewhere. Answer: C is incorrect. Benchmarking does require expertise by the person completing the study.
QUESTION 135
Which approach is best to take when a business analyst is assessing the solution options for a business need when there are relatively few criteria involved?
A. Focus on the life cycle costs of the solutions.
B. Focus on the commonalities of the solutions.
C. Focus on the differences of the solutions.
D. Focus on the implementation cost of the solutions.
Correct Answer: C
Section: (none) Explanation
Explanation/Reference:
Explanation:
When there are only few criteria involved, it's often easiest and most direct to focus on the differences of the solutions.
Answer: B is incorrect. The commonalities of the solutions won't expose the weaknesses, strengths, and values between the solutions.
Answer: A is incorrect. The life cycle costs may be considered, but there are other elements that can be considered too.
Answer: D is incorrect. The implementation cost of the solution is usually considered, but it's the business value of the solutions that the business analyst should actually focus on.
QUESTION 136
Which one of the following statements best describes the purpose of allocating requirements?
A. Optimize efficiency and link to productivity. B. Limit the risk exposure.
C. Maximize the business value.
D. Increase productivity through efficiency.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The definition of allocating requirements is to allocate stakeholder and solution requirements among solution components and releases in order to maximize the possible business value given the options and alternatives generated by the design team.
Answer: B is incorrect. Allocating requirements isn't directly influenced by limiting the risk exposure, though it is a concern of the solution implementation. Answer: D is incorrect. Productivity and efficiency aren't related to the solution and allocating requirements to the solution.
Answer: A is incorrect. Productivity and efficiency aren't related to the solution and allocating requirements to the solution.
QUESTION 137
You are the business analyst for your organization and you're working with several stakeholders to identify, manage, and approve requirements. Your organization requires using a plan-driven approach to business analysis and changing management. In this approach, who is most likely to approve changes to requirements?
A. Change control board B. Requirements owner C. Project sponsor
D. Project manager
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Change Control Board is a collection of managers, requirement owners, and key stakeholders that review the validity, need, impact, and full consideration of a change request to determine whether the change should be approved or declined. This approach is the most likely answer for a plan-driven business analysis environment.
Answer: B is incorrect. The requirements owner isn't the best answer for a plan-driven approach.
Answer: C is incorrect. The project sponsor won't make this decision.
Answer: D is incorrect. The project manager rarely has change control authority over requirements, so this choice is not valid.