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Certification of Competency in Business Analysis CCBA Questions + Answers Part 2

Posted: Thu Mar 03, 2022 7:39 am
by answerhappygod
QUESTION 49
As a business analyst, you should be able to identify the characteristics of each business analysis task and domain area. Which one of the following statements best describes the characteristics of the business analysis knowledge area of requirements analysis?
A. It describes the activities and considerations for managing and expressing requirements to a broad and diverse audience.
B. It describes the business analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that meets that need, and justify the investment necessary to deliver that solution.
C. It describes the tasks and techniques used by a business analyst to analyze stated requirements in order to define the required capabilities of a potential solution that will fulfill stakeholder needs.
D. It is the act of eliciting business, stakeholder, solution, or transition requirements.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
This is the only statement that correctly defines the business analysis knowledge area of requirements analysis. Answer: B is incorrect. This statement describes the enterprise analysis knowledge area.
Answer: A is incorrect. This statement is the definition of the requirements management and communication domain. Answer: D is incorrect. This statement describes the process for the elicitation of requirements in an organization.
QUESTION 50
You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful



for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?
A. Define the resources that will be needed on the project team B. Define boundaries for the business domain
C. Describe a situation or problem
D. Describe thought processes and action flows
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Models do not typically address the resources needed for the project team so this choice is incorrect.
Models can describe a situation or problem, define boundaries for the business domain, describe thought processes and action flows, categorize and create hierarchies of items, show components and relationships, and show business logic.
Answer: C, B, D are incorrect. These are valid components of a model; so these choices are incorrect.
QUESTION 51
Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?
A. Assess capability gaps
B. Determine solution approach
C. Define business need
D. Solution performance assessment
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Solution performance assessment is not a task of enterprise analysis; it is in an input to this process. There are five tasks for enterprise analysis. define business need, assess capability gaps, determine solution approach, define solution scope, and define business case.
Enterprise analysis is a business analysis activity that helps define and identify business opportunities for an organization.
Answer: C, A, and B are incorrect. This is an enterprise analysis task.
QUESTION 52
Which stakeholder(s) will be involved to determine if the requirements can be implemented?


A. Domain subject matter expert
B. Implementation subject matter expert C. Project team members
D. Sponsor
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The implementation subject matter expert will be involved in the process to ensure that the requirements can be implemented.
Answer: A is incorrect. The domain subject matter expert may be involved in the review and approval of requirements as defined by the stakeholder by the stakeholder roles and responsibility designation.
Answer: C is incorrect. Project team members aren't involved in the decision of implementation, so this isn't a valid choice for this answer.
Answer: D is incorrect. The project sponsor reviews the business case, solution, product scope, and all requirements and approves the documents before implementation.
QUESTION 53
When an organization implements a new solution, the organization will often have to provide dual-support for the new solution and the solution that's being replaced. Which one of the following is not an input to the transitional requirements definition?
A. Stakeholder management strategy
B. Deployed solution
C. Stated requirement
D. Organizational readiness assessment
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
There is not any stakeholder management strategy during the operational transfer. The correct answer is the organizational readiness assessment, the stated requirements, the deployed solution, and the designed solution.
Answer: D is incorrect. The organizational readiness assessment is one of the four inputs to the definition transition requirements task.
Answer: C is incorrect. The stated requirement is one of the four inputs to the definition transition requirements task.
Answer: B is incorrect. The deployed solution is one of the four inputs to the definition transition requirements task.



QUESTION 54
Martha is the business analyst for her organization and she's been asked to help create a SMART goal for her company. Which one of the following organizational goals could be considered SMART?
A. No errors in production of customer products. B. Increase revenue by ten percent by January 15. C. Increase revenue by ten percent.
D. Add 25 new customers to the sales base.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
SMART means that the goals are specific, measurable, achievable, relevant, and time-bounded. The only goal that meets all of these requirements is the goal to increase revenue by ten percent by January 15.
Answer: C is incorrect. This is not an example of a SMART goal because there is no deadline.
Answer: D is incorrect. This is not an example of a SMART goal because there is no deadline.
Answer: A is incorrect. This is not an example of a SMART goal because there is no deadline.
QUESTION 55
There are four methods to generate a business need in an organization. Which approach would an organization use when there's recognized competition in the marketplace?
A. From the bottom up
B. From external drivers
C. From middle management D. From the top down
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
From external drivers is used when there's recognized competition in the marketplace.
Answer: D is incorrect. From the top down is defined as the need to achieve a strategic goal.
Answer: A is incorrect. From the bottom up is described as a problem with the current state of a process, function, or system.
Answer: C is incorrect. From middle management is described as a manager needs additional information to make sound decisions or must perform additional



functions to meet business objectives.
QUESTION 56
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?
A. They describe all of the required work the project will need to complete in order to reach its objectives. B. They describe the ends that the organization is seeking to achieve.
C. They describe the processes the solution will need to improve for the project to be successful.
D. They describe all of the positive benefits in ratio to the risk and costs of the project.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Business goals and objectives clearly define the ends that the organization is seeking to achieve. Answer: C is incorrect. This is not a valid definition of the business goals and objectives. Answer: A is incorrect. This is a definition of the project scope.
Answer: D is incorrect. This is not a valid definition of the business goals and objectives.
QUESTION 57
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?
A. 4160 B. 4225 C. 65 D. 2080
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
There are 2,080 communication channels in this project. You can find the number of communication channels by using the formula N(N-1)/2 where N represents the number of stakeholders.



Answer: B is incorrect. This is simply 65 times 65.
Answer: A is incorrect. This is simply 65 times 64.
Answer: C is incorrect. This is the number of identified stakeholders.
QUESTION 58
In order to have high quality in requirements, all of the following characteristics should exist in the requirements except for which one?
A. Cohesive
B. Consistent C. Complete D. Constrained
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Constrained is not an attribute of high quality in a requirement. The requirements should be cohesive, complete, consistent, correct, modifiable, unambiguous, and testable.
Answer: A is incorrect. Cohesive is one of the characteristics of quality in a requirement.
Answer: B is incorrect. Consistent is one of the characteristics of quality in a requirement.
Answer: C is incorrect. Complete is one of the characteristics of quality in a requirement.
QUESTION 59
All of the following stakeholders participate in the prioritization of requirements except for which one?
A. Project team
B. Implementation subject matter expert C. Domain subject matter expert
D. Project manager
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The project team does not participate in the prioritization of requirements.



QUESTION 60
In order to define the business need for an organization, there are two inputs. What are the two inputs a business analyst will need to define the business need?
A. Business goals and objectives
B. Stakeholder identification and stakeholder analysis C. Requirements and Business analysis approach
D. Elicitation approach and Solution approach
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
In order to conduct the task of defining the business need, the business analyst will need business goals and objectives.
Answer: C is incorrect. This isn't a valid answer, as Requirements and Business analysis approach are actually outputs of the task of defining the business need. Answer: B is incorrect. This isn't a valid answer, as stakeholder identification and stakeholder analysis are actually outputs of the task of defining the business need. Answer: D is incorrect. This isn't a valid answer, as Elicitation approach and Solution approach aren't valid inputs.
QUESTION 61
In order to assess proposed solutions, business analysts will need three inputs. Which one of the following is not an input to the task of assessing proposed solutions?
A. Solution options
B. Requirements
C. Risk assessments
D. Assumptions and constraints
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Risk assessments are not inputs to the task of assessing proposed solutions. Business analysts will need assumptions and constraints, requirements, and solution options to consider.
Answer: D is incorrect. Assumptions and constraints are inputs to the task of assessing the proposed solution.
Answer: B is incorrect. Requirements are inputs to the task of assessing the proposed solution.
Answer: A is incorrect. Solution options are inputs to the task of assessing the proposed solution.



QUESTION 62
There are three inputs in the plan business analysis approach. Which one of the following is not one of the three inputs?
A. Organizational process assets B. Expert judgment
C. Risk and rewards analysis
D. Business need
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Risk and rewards analysis is not, of itself, an input to the business analysis approach process. Answer: D, B, and A are incorrect. Following are the inputs in the plan business analysis approach: Business need
Expert judgment
Organizational process assets
QUESTION 63
If a requirement has been satisfied, why is it still considered a requirement?
A. A requirement is considered a requirement as long as the requirement may be able to be changed.
B. Requirements are considered requirements even if the requirements have been satisfied.
C. A requirement is considered valid as long as the business stakeholders need it.
D. If a requirement has been satisfied, it is no longer a requirement and should be purged from the requirements set.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
A requirement is considered valid as long as the business stakeholders need it. This is true for ongoing requirements that are reused in the organization. Answer: D is incorrect. This isn't a valid statement as to why satisfied requirements are still considered requirements.
Answer: B is incorrect. This isn't a valid statement as to why satisfied requirements are still considered requirements.
Answer: A is incorrect. This isn't a valid statement; the ability to change a requirement doesn't make it necessarily a satisfied requirement.
QUESTION 64



You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?
A. Coverage matrix
B. Requirements trace matrix
C. Roles and responsibility matrix D. RACI matrix
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
A coverage matrix is a table used to manage tracing. It is ideal for smaller projects where there are few requirements to trace. It's also ideal for when only the high- level requirements need to be traced.
Answer: B is incorrect. A requirements trace matrix is a table used to track requirements' relationships. The columns in the table provide requirements information and associated project. It is ideal for a solution with many requirements to trace throughout the solution.
Answer: C is incorrect. A roles and responsibility matrix maps team members to their work in the project or business analysis duties.
Answer: D is incorrect. A RACI chart is a type of roles and responsibilities matrix that uses the legend of responsible, accountable, consult, and inform.
QUESTION 65
A business analyst has determined that there are five possible solutions to a business need. If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?
A. The business analyst should determine which solution has the greatest business value. B. The business analyst should determine the opportunity cost of each assessment.
C. The business analyst should only have one solution, not five.
D. The business analyst should determine which solution is quickest to implement.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The purpose of assessing proposed solutions is to determine how closely they meet stakeholder and solution requirements. The business analyst, while assessing a single solution, determines whether the solution delivers enough business value to justify its implementation.
However, the business analyst has the additional goal of attempting to determine which solution delivers the greatest business value while assessing multiple alternative solutions.



Answer: C is incorrect. The business analyst can have multiple solutions for a business need.
Answer: B is incorrect. The opportunity cost is not applicable to this scenario.
Answer: D is incorrect. The fastest implementation may not necessarily be the best solution for an organization.
QUESTION 66
Which approach to business analysis activities deals with rapid delivery of the business value?
A. Quality-driven
B. Change-driven
C. Plan-driven
D. Stakeholder-driven
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Change-driven approaches to business analysis deal with rapid delivery of the business value. The business value is delivered in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution. The change-driven approaches are preferred while taking an exploratory approach for incremental improvement of an existing solution.
Answer: C is incorrect. The plan-driven approach defines business analysis activities. This approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation.
Answer: A is incorrect. The quality-driven approach is not a valid defined approach to business analysis activities.
Answer: D is incorrect. This is not a valid defined approach for the CCBA examination.
QUESTION 67
Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities. What type of business analysis planning is Fred using in this scenario?
A. Step planning
B. Iterative planning
C. Cyclic planning
D. Rolling wave planning
Correct Answer: D Section: (none) Explanation



Explanation/Reference:
Explanation:
This is an example of rolling wave planning. This approach to planning is ideal for larger business analysis initiatives and allows the business analyst to plan the entire initiative and approach at the high-level and the most imminent activities at the detailed level.
Answer: B is incorrect. Iterative planning is not a valid choice; planning does happen in iterations with the rolling wave planning approach, but it's not the correct name for the approach.
Answer: A is incorrect. Step planning is not a valid term for business analysis processes.
Answer: C is incorrect. Cyclic planning isn't a valid term for the described rolling wave planning.
QUESTION 68
As a business analyst, you'll need to communicate with the stakeholders of the solution you propose. Why is it important for the business analyst to review the stakeholder concerns as part of the assessment of the organization for the readiness of the solution?
A. To gain confidence and synergy among the stakeholders B. To confirm stakeholder prioritization
C. To confirm the stakeholders' commitment of the solution D. To address potential problems or issues
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Stakeholder concerns can magnify to problems and issues with the implementation of the solution. It's best to address these concerns, issues, threats, and perceived threats before the actual transition to the new solution.
Answer: C is incorrect. This isn't the best answer for the question, as the stakeholders are already committed to the solution if they've approved the solution scope. Answer: B is incorrect. Stakeholder prioritization isn't an activity at this point of business analysis duties. Requirements have already been prioritized and presented in the solution scope.
Answer: A is incorrect. While it's ideal to create synergy among the stakeholders, this input is really addressing any issues or perceived threats.
QUESTION 69
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?
A. Eliminate redundancy.
B. Automate or simplify the work people perform. C. Increase consistency of behavior.
D. Improve the purchasing process.



Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience.
Answer: B is incorrect. Automating or simplifying the work people perform helps streamline costs and improve quality by doing the work in the same way each time the work is performed.
Answer: A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that can be met with a single solution, reducing the cost of implementation.
Answer: D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the business analyst to consider.
QUESTION 70
You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?
A. You'll need to create new baselines.
B. You'll need to implement configuration management. C. You'll need to use a change control system.
D. You'll need to create requirements versioning.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
If an organization baselines requirements and the requirements change after approval, then the organization must use a change control system. The change control system helps to manage desired changes, provides governance for the change, and documents the proposed change.
Answer: A is incorrect. Rebaselining is rarely appropriate; sending the changes through the change control system is the best answer.
Answer: D is incorrect. Requirements versioning may be appropriate if the changes are actually approved after they've passed through the change control system. Answer: B is incorrect. Configuration management controls the features and functions of the requirements. The best choice is to send the proposed change through the change control system.
QUESTION 71
When can changes to requirements occur in a business analysis planning and monitoring assignment?
A. Changes to requirements can occur any time after the project's change control system has been enacted.



B. Changes to requirements can occur at any time.
C. Change to requirements can occur any time before the project scope statement is created.
D. Change to requirements can occur at any time before the key stakeholders approve the identified requirements.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Changes to requirements can, and often do, happen at any time.
Answer: D is incorrect. Just because the key stakeholders approve the requirements does not mean that they would not like to add requirements later in the project. Answer: C is incorrect. The project scope is generally a good reflection of the identified requirements, but changes can still happen.
Answer: A is incorrect. Changes to the requirements can happen even before the project begins.
QUESTION 72
You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?
A. Requirements-driven approach B. Change-driven approach
C. Plan-driven approach
D. Value-driven approach
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The plan-driven approach has the most business analysis work at the beginning of the project or during the start of a project phase. This approach has a high amount of formality and detail for all areas of the business analysis duties, requirements gathering, and monitoring.
Answer: B is incorrect. Change-driven approach uses short iterations of business analysis tasks throughout the project.
Answer: A is incorrect. Requirements-driven approach is not a valid business analysis term.
Answer: D is incorrect. Value-driven approach is not a valid business analysis term.
QUESTION 73
There are three inputs for stakeholder analysis. Which input describes the existing organizational units and their interactions with one another? A. Business need



B. Enterprise architecture
C. Matrix structure
D. Organizational process asset
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The enterprise architecture describes the relationship among the organizational units and their interactions with one another.
Answer: A is incorrect. Business need describes business requirements, solution scope, and solution requirements.
Answer: C is incorrect. A matrix structure is not one of the three inputs for stakeholder analysis.
Answer: D is incorrect. Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.
QUESTION 74
You are the business analyst for your organization. You're considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000 and will cost $2,850 per month to support. How long will you need to use your in-house solution to be more cost effective than the vendor's proposed solution?
A. 105 months B. 32 months C. 64 months D. 19 months
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
In 105 months, your solution will equate to the cost savings offered by the vendor. In other words, if your solution will be kept longer than
105 months, it's best to use your solution. You can find this solution by first finding the difference of the build and buy costs, which is $47,000. Next, find the difference of the monthly costs, which is only $450. You'll then divide $47,000 by $450 for an answer of 104.4 months, or for this answer, 105 months. Answer: C is incorrect. 64 months is not the correct calculation to this scenario.
Answer: B is incorrect. 32 months is not the correct calculation to this scenario.
Answer: D is incorrect. 19 months is not the correct calculation to this scenario.
QUESTION 75
Nancy has asked you to trace a particular requirement for her. What does 'to trace a requirement' mean?


A. Tracing a requirement means to look at a requirement and the others to which it is related. It links business requirements to components in the project's work breakdown structure.
B. Tracing a requirement means to track a requirement from its first identification all the way to its completion to see what issues, risks, costs, quality, and defects have surrounded the requirement.
C. Tracing a requirement means to look at a requirement and the others to which it is related. It links risk, cost, quality, and scope elements to stakeholder and solution requirements to other artifacts created by the team and to solution components.
D. Tracing a requirement means to look at a requirement and the others to which it is related. It links business requirements to stakeholder and solution requirements to other artifacts created by the team and to solution components.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Tracing a requirement is the linkage of the requirements to all the parts of solution including its execution and creation.
Answer: C is incorrect. This is not a valid definition of tracing a requirement. Requirement tracing does not consider risk, cost, quality, and other scope elements. Answer: A is incorrect. This is not a valid definition of tracing a requirement. It does not examine its position in the project WBS.
QUESTION 76
You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?
A. Stakeholder Management Plan
B. Business Analysis Plan
C. Communications management plan
D. Business Analysis Communications Plan
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Management is asking you to create the business analysis communication plan.
Answer: C is incorrect. This is a specific question asking for the BABOK definition of the business analysis communication plan.
Answer: B is incorrect. The business analysis plan defines the activities and scope of work.
Answer: A is incorrect. The stakeholder management plan defines how the business analyst will manage the fears, threats, requirements, and demands of the stakeholders.



QUESTION 77
Sam is the project manager of the NHT Project. His project has stakeholders from the end users, server administrators, functional managers, external customers, technicians, and executive managers. In this high-profile project, which group of stakeholders is the most important?
A. End users
B. External customers
C. Executive management
D. No stakeholders are more important than other stakeholders.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Customers, internal or external, are always considered to be the most important group of stakeholders in a project. Recall that a stakeholder is anyone that has a vested interest in the outcome of your project.
QUESTION 78
As a business analyst, you'll often need to analyze business needs, requirements, and solutions for assumptions and constraints. Which one of the following is a constraint? Choose the best answer.
A. The solution must cost less than $450,000.
B. The solution should be implemented during the summer months. C. The solution must be done by December 31.
D. The solution won't need external resources.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all the choices, the deadline of December 31 is the best example of a constraint.
Answer: B is incorrect. This is an assumption and/or a loose requirement of the solution's work.
Answer: A is incorrect. This is a loose constraint as there's the maximum amount of finance available, but as long as the solution is less than this amount, it's acceptable.
Answer: D is incorrect. This is an example of an assumption, as there's no evidence that external resources are not needed.



QUESTION 79
You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job shadowing process. Which of the following statements are true regarding the job shadowing process?
Each correct answer represents a complete solution.
A. The job shadowing process is a part of business analysis planning and monitoring activities.
B. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. C. In this process, the observer has to understand their work process for better assessment of the modifications of the work required.
D. Job shadowing is an elicitation process that is a part of job observation.
Correct Answer: BCD Section: (none) Explanation
Explanation/Reference:
Explanation:
Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique:
Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working.
Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working.
QUESTION 80
What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?
A. Recommend that the organization launch a project to create the capabilities needed. B. Recommend that the organization not pursue the opportunity.
C. Recommend that the organization hire contractors with the needed capabilities.
D. Recommend that the organization share the opportunity with other organizations.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
When a business analyst identifies a resource or capabilities gap, it's often recommended that the organization launch a project in order to fill the capabilities gap. The recommended project allows the organization to get the capabilities needed to seize the opportunity or satisfy the business need.
Answer: B is incorrect. The business analyst shouldn't recommend against seizing the opportunity.
Answer: D is incorrect. Sharing the opportunity with others isn't always a feasible option.



Answer: C is incorrect. Hiring contracts isn't the preferred recommendation for this scenario.
QUESTION 81
You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scenario?
A. Parametric estimate B. Planning
C. Report project
D. Timeboxing
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Timeboxing describes the amount of work that the project team is capable of completing in a set period of time. Answer: B is incorrect. Planning is a generic project management process that plans for the project work.
QUESTION 82
Why is it important to have a requirements signoff process for approved requirements?
A. It formalizes the agreement by the stakeholders that the requirements are complete and accurate.
B. It confirms that the project sponsor and the project manager are in agreement with the business analyst about the accuracy and completeness of the requirements.
C. It holds stakeholders accountable for the cost and schedule of the requirements. D. It allows the project manager to begin the project.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Signoff formalizes the agreement and confirmation that the requirements are accurate and complete.
Answer: C is incorrect. This isn't a valid statement, as signoff shows the agreement of the stakeholders that the requirements are complete. Answer: D is incorrect. This isn't a valid statement.



Answer: B is incorrect. This isn't a valid statement, as the agreement is among the stakeholders, not between the project manager and the project sponsor.
QUESTION 83
Which one of the following statements best describes what an assumption is?
A. These are the things that may restrict the options for the endeavor.
B. The weather will always be hot in the summer and cool in the winter.
C. The project must be completed by December 18.
D. These are things that are believed to be true, but they have not yet been confirmed.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Assumptions are the things that are believed to be true, but they have not yet been confirmed. False assumptions can increase risks, costs, and frustrations among the stakeholders.
Answer: B is incorrect. This is an example of an assumption, but it does not answer the question.
Answer: C is incorrect. This statement is an example of a constraint.
Answer: A is incorrect. This statement defines what a constraint is within a project or endeavor.
QUESTION 84
You have 83 project stakeholders from all across your organization. Some of the stakeholders, such as functional management, require weekly communication from you, while other stakeholders, such as the end users, only need quarterly progress updates. Where can you record these communication requirements based on your stakeholder analysis?
A. Project schedule
B. Project scope management plan
C. Project reporting structure
D. Project communications management plan
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The project communications management plan is a document to define who needs what information, when the information is needed, and the modality the information is expected. Stakeholder communication preferences are also recorded here.



QUESTION 85
Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?
A. It will continue until all of the stakeholders have been identified. B. It will continue until the requirements have been approved.
C. It will continue as long as business analysis continues.
D. It will continue until the project charter is signed.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Stakeholder analysis is an ongoing business analysis activity. It continues as long as business analysis continues.
Answer: B is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues. Answer: A is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues. Answer: D is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business analysis continues.
QUESTION 86
All of the following are documented approaches to business analysis work except for which one?
A. Deming's Quality Circle B. Six Sigma
C. Waterfall approach
D. Lean
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Deming's Quality Circle describes the quality management approach of plan, do, check, and act. This isn't a business analysis approach. Answer: C is incorrect. The waterfall approach is a valid answer for business analysis approaches.
Answer: D is incorrect. Lean is a valid answer for business analysis approaches.
Answer: B is incorrect. Six Sigma is a valid answer for business analysis approaches.



QUESTION 87
You are a business analyst for your organization and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. This approach helps to find out the following except for which one?
A. Which stakeholders need to be involved in the decision?
B. Who will be consulted regarding and informed of the approach? C. Who will be observed in job shadowing?
D. What is the rationale for using it?
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The plan business analysis approach is required to select an approach that will perform business analysis. This approach helps to find out the following: Which stakeholders need to be involved in the decision?
Who will be consulted regarding and informed of the approach?
What is the rationale for using it?
QUESTION 88
A business analyst has determined that a project should be worth $2,750,000 in four years if her company decides to pursue the project. Assuming the rate of return on the investment is six percent, what is the minimum amount of funds the organization should invest in this project?
A. $2,585,000.00 B. $2,749,001.99 C. $2,178,257.57 D. $165,000
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
To find the solution to this answer, you'll need to use the present value formula which is Present value=future value(1+i)n, where i is the interest rate and n is the power of the number of time periods. In this instance, it's $2,750,000(1.262) for the present value of $2,178,257.57.
If the cost of the project is more than the present value, it's not a good investment for the organization.
Answer: D is incorrect. This is not a valid calculation of the present value formula.
Answer: B is incorrect. This is not a valid calculation of the present value formula.



Answer: A is incorrect. This is not a valid calculation of the present value formula.
QUESTION 89
Audrey is the business analyst for her organization and she's doing an assessment of the organization's readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?
A. Force field analysis diagram B. Tornado diagram
C. Stakeholder matrix
D. Pareto chart
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
A force field analysis diagram shows the opposing forces to the solution and ranks their force, their power over the solution decision.
Answer: B is incorrect. A tornado diagram is used in sensitivity analysis. It's called a diagram because the bar chart is listed vertically and often looks like a tornado when complete.
Answer: C is incorrect. A stakeholder matrix can be used in stakeholder management to show concerns, threats, and strategies for managing the stakeholders. Answer: D is incorrect. A Pareto chart is a bar chart that ranks problems or categories from largest to smallest. It's often used in quality control to rank categories of defects for improvements.
QUESTION 90
As a business analyst, you'll need to recognize the methods that are appropriate for recording and documenting the results of elicitation activities. Which one of the following cannot be considered as a valid method for documenting elicitation?
A. Whiteboards
B. Audio recordings
C. Voice mails
D. Written documentation describing the outcome of the event
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:



Voice mails are not appropriate for documenting the results of elicitation activities.
Answer: D is incorrect. Written documentation is the preferred method for documenting the results of an elicitation event. Answer: B is incorrect. Audio and video recordings are appropriate documentations of the elicitation event.
Answer: A is incorrect. Whiteboards (actual or virtual) are approved methods for documenting elicitation events.
QUESTION 91
You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action that you should take to begin business analysis?
A. Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives. B. Create a business case for the need for organizational standards for business analysis.
C. Define the organizational standard first.
D. Work with the appropriate stakeholders to determine how the business analysis work should be completed.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The best answer is to work with the appropriate stakeholders to determine what business analysis activities should be done in the present initiative.
Answer: C is incorrect. There's not a need to define an organizational standard immediately, as this can evolve over time based on projects and business analysis experience in the organization.
Answer: B is incorrect. A business case isn't needed.
Answer: A is incorrect. While this answer is tempting, it does not address the cooperation and involvement of the stakeholders.
QUESTION 92
An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?
A. It's a method to prioritize requirements based on a pre-determined budget and/or a pre-determined deadline. B. It's used when there are conflicting requirements that must be resolved quickly and cost efficiently.
C. It's a method to rank requirements in different boxes based on time, cost, risk, and need.
D. It's used to determine which requirements can be implemented fastest and for the least amount of cost.
Correct Answer: A Section: (none) Explanation



Explanation/Reference:
Explanation:
The timeboxing/budgeting technique for requirements prioritization allows the business analyst to filter requirements down to meet the amount of funds available and the amount of schedule that may be available.
Answer: B is incorrect. This isn't a valid definition of the timeboxing/budgeting technique for requirements prioritization.
Answer: D is incorrect. This isn't a valid definition of the timeboxing/budgeting technique for requirements prioritization.
Answer: C is incorrect. This isn't a valid definition of the timeboxing/budgeting technique for requirements prioritization.
QUESTION 93
Which solution scope creation technique can be best described as the depiction of the scope of work required to integrate the new solution into the business and technical environments?
A. Scope modeling
B. Interface analysis
C. User stories
D. Functional decomposition
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The interface analysis technique depicts the scope of work required to integrate the solution into the business environment.
Answer: D is incorrect. Functional decomposition is used to understand the scope of work and to break the solution scope into smaller work products or deliverables.
Answer: A is incorrect. Scope modeling is used to identify appropriate boundaries for the solution scope.
Answer: C is incorrect. User stories describe stakeholders and the goals the system supports and as such can also be used to define the solution scope.
QUESTION 94
Barry is a project stakeholder that is excited about the deliverable your project wants to create for the organization. He's helpful, provides information, and offers support whenever your project needs it. How would you classify Barry based on this information?
A. Positive stakeholder B. Cheerleader
C. Project sponsor
D. Project team member
Correct Answer: A Section: (none)



Explanation
Explanation/Reference:
Explanation:
Barry is considered a positive stakeholder, as he is in favor of the project's success. Negative stakeholders are people that are opposed to your project.
QUESTION 95
Which stakeholder analysis technique shows stakeholders that fall outside the scope of the solution but still interact with it in some way?
A. Risk analysis
B. Interview
C. Scope modeling D. Process modeling
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Scope modeling shows stakeholders that fall outside the scope of the solution but still interact with it in some way. Scope models are used to describe the scope of analysis or the scope of a solution. It serves as a basis for defining and delimiting the scope of business analysis and project work.
Answer: D is incorrect. Process modeling can be a source for identifying additional stakeholders, since related processes may be affected.
Answer: A is incorrect. Risk analysis is the study of the probability, impact, and scoring of identified risk events. Risk analysis is the science of risks and their probability and evaluation in a business or a process. It is an important factor in security enhancement and prevention in a system. Risk analysis should be performed as part of the risk management process for each project. The outcome of the risk analysis would be the creation or review of the risk register to identify and quantify risk elements to the project and their potential impact.
Answer: B is incorrect. Interviews are useful for collecting requirements and for identifying other stakeholders. An interview is a systematic approach. It is used for eliciting information from a person or a group of people in an informal or formal setting by talking to an interviewee, asking relevant questions, and documenting the responses. Interviewees are also able to identify other stakeholders.
QUESTION 96
Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?
A. Defining assumptions and constraints B. Organizing requirements
C. Specifying and modeling requirements D. Requirements verification



Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Requirements verification is the correct answer. This task verifies that requirements specifications and models are accurate so that the endeavor may continue to achieve the best solution for the organization.
Answer: A is incorrect. The task of defining assumptions and constraints identifies factors other than requirements that may affect which solutions are viable. Answer: C is incorrect. The task to specify and model requirements is used to analyze expressed stakeholder desires and/or the current state of the organization using a combination of textual statements, matrices, diagrams, and formal models.
Answer: B is incorrect. The purpose of organizing requirements is to create a set of views of the requirements for the new business solution that are comprehensive, complete, consistent, and understood from all stakeholder perspectives.
QUESTION 97
What term is given to the collection of notes and diagrams used by the business analyst to develop the requirements during the requirements development process?
A. Work product
B. Deliverable
C. Supporting requirements package detail D. Work package
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Work product is the business analyst term for the collection of notes and diagrams used by the business analyst to develop the requirements. Answer: D is incorrect. A work package is the smallest item in the work breakdown structure.
Answer: B is incorrect. Deliverable is a specific output of the business analysis process that the business analyst has agreed to produce. Answer: C is incorrect. This is not a valid business analysis term.
QUESTION 98
Which one of the following statements best describes a business analysis methodology?
A. It is the conformance to requirements and a fitness for use.
B. It is a formalized and repeatable business analysis approach.
C. It specifies team roles, deliverables, analysis techniques, and the timing and frequency of stakeholder interactions.



D. It is a complete set of action, processes, and output to collect, analyze, and prioritize the project requirements.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
According to 'A Guide to the Business Analysis Body of Knowledge', a methodology is a formalized and repeatable business analysis approach. Answer: C is incorrect. A business analysis approach defines team roles, deliverables, analysis techniques, and the timing and frequency of stakeholder interactions.
Answer: D is incorrect. This is the description of project requirements elicitation.
Answer: A is incorrect. This is the definition of project quality.