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Certification of Competency in Business Analysis CCBA Questions + Answers Part 1

Posted: Thu Mar 03, 2022 7:38 am
by answerhappygod
QUESTION 1
You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?
A. Procurement needs
B. Risk level
C. Unique number
D. Roles and responsibilities
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Each task in the task list should have a unique number to identify the specific task and it should have a description of what the task is. Answer: B is incorrect. The risk level is not associated with the task list.
Answer: D is incorrect. Roles and responsibilities are not included directly in the task list.
Answer: A is incorrect. Procurement needs are not included in the task list.
QUESTION 2
Which of the following are documented approaches to the business analysis work? Each correct answer represents a complete solution.
A. Deming's Quality Circle B. Lean
C. Six Sigma
D. Waterfall approach
Correct Answer: BCD Section: (none)




Explanation
Explanation/Reference:
Explanation:
The waterfall approach, lean, and Six Sigma are the valid answer for business analysis approaches.
Answer: A is incorrect. Deming's Quality Circle describes the quality management approach of plan, do, check, and act. This isn't a business analysis approach.
QUESTION 3
You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?
A. Neutrality
B. Mitigation
C. Risk-seeking D. Risk-aversion
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Mitigation is a risk response that seeks to lower the risk's probability and/or impact. It is not one of the three categories of risk tolerance.
QUESTION 4
Tracy is a business analyst for her organization and she's gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.
A. Tracy must decompose the requirements in WBS.
B. Tracy must create cost-benefits analysis of each requirement to manage the benefits first.
C. Tracy must identify roles, responsibilities, and owners of the requirements to fully manage the requirements. D. Tracy must communicate the requirements to the stakeholders for their consent and approval.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:



Requirements must be communicated before they are managed. Tracy must communicate the requirements to the stakeholders for their consent and approval before managing the requirements.
Answer: A is incorrect. Before Tracy decomposes the requirements, she should have the approval of the stakeholders.
Answer: B is incorrect. To begin managing the requirements, Tracy needs the approval and consent of the stakeholders.
Answer: C is incorrect. This isn't a valid statement, as the best thing to do is to gain the approval of the stakeholders first.
QUESTION 5
You are the business analyst for your organization and you're working with Fran on business analysis processes. Fran is a stakeholder who wants to ensure that your business analysis approach and activities are compatible with the project activities. Of the following, what type of business analysis stakeholder is Fran?
A. Regulator
B. Project manager
C. Sponsor
D. Domain subject matter expert
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Fran is the project manager. The project manager must ensure that the business analysis approach is compatible with other project activities. Answer: D is incorrect. The domain subject matter expert is a person who is steeped in knowledge regarding the project's purpose.
Answer: A is incorrect. The regulator approves any tailoring to the business analysis processes or activities.
Answer: C is incorrect. The sponsor allows the business analysis activities and resources to exist in support of the organization.
QUESTION 6
You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?
A. Issue tracking
B. RTM
C. Problem tracking D. Baselining
Correct Answer: C Section: (none) Explanation
Explanation/Reference:



Explanation:
The technique you'll use is simply problem tracking. This technique allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved.
Problem tracking allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. It provides an organized approach to tracking, management, and resolution of defects, issues, problems, and risks throughout business analysis activities. Management of issues is important so that they can be resolved in a timely manner to ensure success.
Answer: D is incorrect. Baselining the requirements does not track problems but creates a standard set of requirements that deliverables may be compared against. Answer: A is incorrect. Issue tracking is not a valid business analysis term.
Answer: B is incorrect. An RTM is a requirements trace matrix which tracks requirements through the solution, not issues.
QUESTION 7
Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?
A. Change-driven approaches must use a change control system with a change control board. B. Change-driven approaches only use a change control system for approved changes.
C. Change-driven approaches don't use a formal change control process.
D. Change-driven approaches are driven by change control processes.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Change-driven approaches typically do not use a formal change control process, as requirements are prioritized and selected for implementation at the beginning of each iteration and no changes to the requirements occur during the iteration process.
Answer: A is incorrect. Change-driven approaches don't typically use a change control board.
Answer: B is incorrect. This isn't a valid statement to describe the processes of change within a change-driven approach to requirements management.
Answer: D is incorrect. This isn't a valid statement to describe the processes of change within a change-driven approach to requirements management.
QUESTION 8
A business analyst is studying the cost of the endeavor in relation to the projected income the endeavor will bring once the project is completed. What financial valuation technique can the business analyst use to determine the breakeven point for the project?
A. Payback period
B. Average rate of return C. Cost-benefit analysis D. Discounted cash flow



Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Payback period quantifies the duration that the project will need to exist and generate revenue in order to pay back the original investment of the project. The payback period is also known as management horizon or the breakeven point.
Answer: B is incorrect. Average rate of return describes the rate of return the project will create.
Answer: C is incorrect. Cost-benefits analysis describes the relation of costs to benefits in a project.
Answer: D is incorrect. Discounted cash flow describes the future value on the investment of the project.
QUESTION 9
When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative. This high-level requirements list is also known as what term?
A. Requirements envisioning B. Project scope
C. Product scope
D. Requirements foundation
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning.
Answer: B is incorrect. Project scope defines all of the required work to satisfy the requirements of the project.
Answer: C is incorrect. Product scope defines all of the features and functions of the thing, solution, or service the project or organization will create. Answer: D is incorrect. Requirements foundation is not a valid term for business analysis.
QUESTION 10
You are the project manager of the NGQQ Project for your company. To help you communicate project status to your stakeholders, you are going to create a stakeholder register. All of the following information should be included in the stakeholder register except for which one?
A. Assessment information of the stakeholders' major requirements, expectations, and potential influence B. Stakeholder management strategy
C. Stakeholder classification of their role in the project
D. Identification information for each stakeholder



Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The stakeholder management strategy is generally not included in the stakeholder registry because it may contain sensitive information that should not be shared with project team members or certain other individuals that could see the stakeholder register. The stakeholder register is a project management document that contains a list of the stakeholders associated with the project. It assesses how they are involved in the project and identifies what role they play in the organization. The information in this document can be very perceptive and is meant for limited exchange only. It also contains relevant information about the stakeholders, such as their requirements, expectations, and influence on the project.
Answer: D is incorrect. Stakeholder identification should be included in the stakeholder register.
Answer: A is incorrect. Assessment information should be included in the stakeholder register.
Answer: C is incorrect. Stakeholder classification should be included in the stakeholder register.
QUESTION 11
Beth is the business analyst for her organization and she's creating a data dictionary for her organization. All of the following information should be included in the data dictionary for an endeavor Beth is leading except for which one?
A. Description
B. Aliases
C. Name
D. Code of account identifier
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Code of account identifier is not a valid selection. The code of accounts is a numbering system used in WBS to identify each element and work packages. The correct elements to include in the data dictionary are names, aliases, values and meanings, and description.
Answer: C is incorrect. This is a valid element to include in the data dictionary.
Answer: B is incorrect. This is a valid element to include in the data dictionary.
Answer: A is incorrect. This is a valid element to include in the data dictionary.
QUESTION 12
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders who are located in offices around the world. Because these stakeholders are dispersed, what are likely to increase in this endeavor as opposed to a collocated group of stakeholders?



A. Face-to-face meetings B. Communication needs C. Risks
D. Costs
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all these possible choices, the best answer is that communication needs will increase. Because complex projects often involve non-collocated stakeholders, it may be necessary to travel more often, have more teleconferences or video conferences, or take other measures to provide accurate and consistent communications across offices, countries, and time zones.
Answer: A is incorrect. Face-to-face meetings are often the best type of communication, but this isn't the best choice presented.
Answer: C is incorrect. Risks do not necessarily increase because the stakeholders are not collocated.
Answer: D is incorrect. Costs do not necessarily increase in the business analysis approach because of dispersed stakeholders.
QUESTION 13
You are the business analyst for your organization. Management has asked you to define and document the requirements of an endeavor so that the requirements may be reused again in the organization. Why would an organization want to re-use requirements?
A. Re-using requirements is useful if the organization wants to sell the set of requirements to its customers.
B. Re-using requirements is useful if the current solution fails.
C. Re-using requirements is useful when the requirements are something the organization must do on an ongoing basis.
D. Re-using requirements doesn't mean re-using the requirements over and over, but tracing the requirements to actual deliverables.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
When an organization identifies a set of requirements for an ongoing set of activities, it's useful to craft the requirements so that the requirements may be used over and over. This saves time, effort, and cost.
Answer: B is incorrect. This is not a valid statement about re-using requirements in an organization.
Answer: A is incorrect. This is not a valid statement about re-using requirements in an organization.
Answer: D is incorrect. This is not a valid statement about re-using requirements in an organization.
QUESTION 14



In the life of a project, when do the number and impact of change requests often increase?
A. During project planning
B. Once the project scope is reviewed C. Towards the end of the project
D. At the launch of the project
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
As the life of the project draws towards its end, there's often an increase in the number of change requests. When change requests are made towards the end of a project, however, the cost and impact of the change increases significantly.
Answer: D is incorrect. It's ideal for change requests, if they must happen, to happen at the launch of the project, not just at the end.
Answer: A is incorrect. The best answer is that change requests must happen towards the end of project execution, not just project planning. Planning spans the entire life of the project.
Answer: B is incorrect. Scope review happens early in the project and changes early in the project are easier to incorporate and manage than changes at the end of the project.
QUESTION 15
Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost- benefits analysis of the relative value to the organization. What type of prioritization approach does Marsha want to use in this scenario?
A. Likelihood of success B. Business value
C. Urgency
D. CBR Ratio
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Marsha wants to utilize the business value of the requirements using a cost-benefit analysis of each requirement. The requirements with the higher value are most important.
Answer: A is incorrect. This is not a valid approach to be used in this scenario.
Answer: D is incorrect. There is not a basis for prioritization called the CBR ratio; this is not a valid choice.



Answer: C is incorrect. Urgency prioritizes requirements based on time sensitivity.
QUESTION 16
What business analysis process is needed to define the solution scope and prepare the business plan for the endeavor?
A. Verify requirements.
B. Define requirements management and communication. C. Prioritize requirements.
D. Determine solution approach.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The business analysis process of determining the solution approach is the process that's needed in order to define the solution scope and prepare the business plan for the endeavor.
Answer: C is incorrect. Prioritization of requirements is needed to rank requirements from the most important to the least important based on the identified needs. Answer: B is incorrect. Defining requirements management and communication is not related to the solution scope.
Answer: A is incorrect. Verifying requirements is the verification of the requirements for the stakeholders and completeness of the endeavor.
QUESTION 17
You are the business analyst for your organization. Your stakeholders have recently reviewed and approved the set of requirements that you've presented to them. You have now baselined the requirements. What does it mean to baseline the requirements in the light of this scenario? Choose the best answer.
A. The baseline represents the final collection and approval of all requirements.
B. The baseline represents the future set of physical deliverables.
C. The baseline represents the approved set of requirements and no additional changes are allowed.
D. The baseline represents the approved requirements and any changes must go through a change control system.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Of all the choices, this is the best answer, as it acknowledges that although the current set of requirements is approved, any future changes to the requirements must pass through a change control system.
Answer: B is incorrect. This statement is moderately true, but current requirements don't always equate to complete future deliverables.



Answer: A is incorrect. This statement is moderately true, but current requirements don't always equate to complete future deliverables. Answer: C is incorrect. This statement is not valid, as changes can enter the set of requirements through the change control process.
QUESTION 18
When you, a Business Analyst, work with your stakeholders, team, and experts to define the business analysis activities, what thing do you actually define?
A. You define the requirements of the initiative. B. You define the roles and responsibilities.
C. You define the communication needs.
D. You define the business analysis approach.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The purpose of the plan business analysis approach is to define the business analysis approach.
Answer: A is incorrect. The plan business analysis approach does not define the requirements.
Answer: B is incorrect. The plan business analysis approach does not define the roles and responsibilities. Answer: C is incorrect. The plan business analysis approach does not define the communication needs.
QUESTION 19
A business analyst has just hosted a brainstorming session that has generated 57 ideas for a solution. What should the business analyst do with the ideas now?
A. Discuss each idea with the project manager. B. Research each idea for time and cost.
C. Record the ideas as requirements.
D. Rate the ideas.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Once the ideas have been recorded, then the business analyst should rate the ideas and distribute the list to the appropriate stakeholders. Answer: C is incorrect. The business analyst doesn't record the ideas as requirements.
Answer: B is incorrect. This isn't a valid statement as time and cost estimates aren't needed for each idea generated in the session. Answer: A is incorrect. The project manager doesn't need, necessarily, to discuss the brainstorming ideas.



QUESTION 20
Which of the following is used as a means of validating a created, selected, or tailored business analysis approach?
A. Process modeling
B. Progressive elaboration C. Decision analysis
D. Structured walkthrough
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach.
Answer: C is incorrect. Decision analysis is used to rate available methodologies against organizational needs and objectives.
Answer: A is incorrect. Process modeling is used to define and document the business analysis approach.
Answer: B is incorrect. Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements.
QUESTION 21
As a business analyst in your organization, you must understand the difference between operative rules and structural rules. What is the difference between structural rules and operative rules?
A. Structural rules are rules that the organization chooses to enforce as a matter of policy. Operative rules are intended to help determine when something is or is not true, or when things fall into a specific category.
B. Operative rules are rules that the organization chooses to enforce as a matter of policy. Structural rules are intended to help determine when something is or is not true, or when things fall into a specific category.
C. Operative rules are rules that describe the organizational process assets of the organization. Structural rules are policies that restrict the authority of each line of business.
D. Operative rules are rules that define how an organization operates. Structural rules define the boundaries of the structure, business units, and departments within the organization.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:



Operative rules are the policies of the organization. Structural rules create categories of things, actions, and departments within an entity. Answer: A is incorrect. This is not a valid statement about structural rules and operative rules.
Answer: C is incorrect. This is not a valid statement about structural rules and operative rules.
Answer: D is incorrect. This is not a valid statement about structural rules and operative rules.
QUESTION 22
A business analyst is helping management determine which solution they should choose. As it happens that the organization can only choose one of the two solutions due to time and resource restrictions. Solution A worth $456,000 to the organization while solution B worth $565,000 to the organization. While solution A costs less, it is less risky and takes less time to complete so management elects to seize Solution A. What is the opportunity cost?
A. $565,000
B. There is not enough information to know how much the solution will cost the organization. C. $109,000
D. $456,000
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The opportunity cost is the total value of the opportunity that can be taken advantage of.
QUESTION 23
You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?
A. Budget
B. Constraint
C. Solution cost D. Requirements
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The maximum price of $300,000 is a constraint that the solution must be bound to. The solution does not have to cost $300,000, it just cannot exceed this limit.



Answer: A is incorrect. A budget is the defined amount of funds to implement a solution. In this instance, the stakeholder will accept a maximum of $300,000 or less for a solution. Because a solution has not been identified the budget is not yet known.
Answer: D is incorrect. Requirements are the characteristics of the solution, not the constraint of the price.
Answer: C is incorrect. A solution has not yet been proposed so the cost of the solution is still unknown.
QUESTION 24
You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?
A. The change-driven approach favors defining requirements through experimentation.
B. The change-driven approach favors defining requirements standardized templates.
C. The change-driven approach favors defining requirements through team interaction.
D. The change-driven approach does not define the requirements until after a solution for the problem has been identified.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The change-driven approach looks to create business value in short iterations. The downside of this approach, however, is that there is more risk and uncertainty in the overall direction. The change-driven approach relies on team interaction to define requirements and gather feedback on the solution.
Answer: B is incorrect. The plan-driven approach relies on standardized templates, not the change-driven approach.
Answer: A is incorrect. This is not a valid description of the change-driven approach.
Answer: D is incorrect. Requirements may evolve through the change-driven approach, but they are still identified early in the business analysis work. The requirements must be identified so that the business analysts know what solution would satisfy the requirements.
QUESTION 25
According to the business analysis book 'A Guide to the Business Analysis Body of Knowledge', which your exam is largely based on, almost all methodologies fit somewhere along a spectrum between plan-driven and what other methodology?
A. Risk-driven
B. Cost-driven
C. Change-driven D. Reward-driven
Correct Answer: C Section: (none) Explanation



Explanation/Reference:
Explanation:
The methodology that defines the business analysis approach is either plan-driven or change-driven. Answer: A is incorrect. Risk-driven is not a valid approach for planning business analysis activities. Answer: B is incorrect. Cost-driven is not a valid approach for planning the business analysis activities. Answer: D is incorrect. Reward-driven is not a valid approach for planning the business analysis activities.
QUESTION 26
You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?
A. Stakeholder assessment of implementation B. Issue management and identification
C. Evaluation of a business need
D. Capability assessment
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
When there are customer complaints, loss of revenue, or new market opportunities, the best course of action is the evaluation of a business need. Answer: D is incorrect. Capability assessments are useful, but they happen after defining and evaluating the business need.
Answer: B is incorrect. Issue management and identification cannot be the best answer for understanding and research customer complaints. Answer: A is incorrect. Stakeholder assessment of implementation is not a valid business analysis activity.
QUESTION 27
Kelly is the business analyst for her organization and she's identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task. What is the RACI matrix?
A. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Action, Controlled, and Informed.
B. The RACI matrix is a roles and responsibilities chart that uses the legend of Role, Action, Controlled, and Information.
C. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed. D. The RACI matrix is a roles and responsibilities chart that uses the legend of Risk, Action, Cost, and Information.
Correct Answer: C Section: (none) Explanation



Explanation/Reference:
Explanation:
The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed.
QUESTION 28
Beth is a business analyst for her organization and she's discussing the solution with her key stakeholders. Beth is considering that moving to a new operating system, new office software, and new customized applications will be too much for the end users to learn and to manage their ongoing responsibilities. What task is Beth completing in this scenario?
A. Manage the stakeholders.
B. Evaluate solution performance. C. Define transition requirements. D. Assess organizational readiness.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Beth is performing the assessment of organizational readiness. This task reviews the organization's ability to accept and use the solution. Answer: A is incorrect. Stakeholder management is not an applicable business analysis task for this scenario.
Answer: C is incorrect. The task of defining transition requirements describes the process of moving from one solution to another. Answer: B is incorrect. Evaluation of solution performance is the task of reviewing current solutions for improvement.
QUESTION 29
Management comes to you and asks you to complete some specifications and models about the current state of the organization.
Management wants you to complete this business analysis activity as soon as possible and report back to them with your findings. What is the primary purpose of the specify and model requirements process?
A. To analyze the roles and responsibilities of users within the organization to determine how the processes may be improved. B. To analyze the utility function within the organization to determine how risk tolerance may allow for new opportunities.
C. To analyze the functioning of an organization and to provide an insight into opportunities for improvement.
D. To analyze the processes of an organization to determine what processes can be improved, removed, or added.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:



Explanation:
The specify and model requirements is a business analysis process to analyze the functioning of an organization and provide an insight into opportunities for improvement.
Answer: D, A, and B are incorrect. These are not valid definitions of the specify and model requirements process.
QUESTION 30
In preparation for your business analysis examinations, you should be familiar with the tasks to complete requirements management and communication activities. How many tasks are there in the knowledge area of requirements management and communication?
A. 7 B. 4 C. 5 D. 6
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Following are the tasks in Requirements Management and Communication:
Manage solution scope and requirements. Manage requirements traceability. Maintain requirements for reuse.
Prepare requirements package. Communicate requirements.
QUESTION 31
Which business analysis task in the requirements management and communication domain is best described as creating and maintaining relationships among business objectives, requirements, team deliverables, and solution components to support business analysis activities?
A. Communicate requirements.
B. Prepare the requirements package. C. Manage requirements traceability. D. Document requirements for review.
Correct Answer: C Section: (none) Explanation



Explanation/Reference:
Explanation:
The question describes the task of managing requirements traceability.
Answer: B is incorrect. Preparing the requirements package is a task that selects and structures a set of requirements to ensure that the requirements are effectively communicated to, understood by, and usable by a stakeholder group or groups.
Answer: A is incorrect. Communicating requirements is the process of discussing the requirements through communication channels to ensure that the stakeholders understand the requirements.
Answer: D is incorrect. Documenting requirements for review is not a valid answer, as this is not a business analysis task in the requirements management and communication knowledge area.
QUESTION 32
Which requirements allocation technique is best described as the breaking down of the solution scope into smaller units for allocation?
A. Functional decomposition
B. Resource allocation granularity C. WBS creation
D. Process modeling
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Functional decomposition takes the solution scope and decomposes it into smaller, more manageable units.
Answer: B is incorrect. Resource allocation granularity isn't a business analysis term and is not acceptable for this question.
Answer: D is incorrect. Process modeling maps activities in a process model to different roles, vendors, and contractors.
Answer: C is incorrect. WBS creation also uses a decomposition of the project scope into work packages, but it's not the process described in this question.
QUESTION 33
Karen is the business analyst for her organization and she's reviewing the tasks within her endeavor. Several of the tasks have the characteristic that the activity will be completed with the project stakeholders, consultants, and business analyst, though this hasn't yet been approved. What is this condition of believing some things to be true about an activity without proving the validity of the belief called?
A. Risk
B. Assumption C. Constraint D. Boundary



Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
An assumption is something that you believe to be true, but it's not been proven to be true or false. The assumption in this scenario is that the stakeholders will be available to complete activities.
Answer: C is incorrect. A constraint is something that limits your options.
Answer: D is incorrect. A boundary defines what's in and out of the domain of business analysis, project management, or any other endeavor.
Answer: A is incorrect. A risk is an uncertain event or condition that may have a positive or negative effect on the project.
QUESTION 34
Your organization is using a plan-driven approach to business analysis. What must you do with all of the communication documents created as part of this high- priority project that you are serving as the business analyst for?
A. The communications management plan will dictate what will happen to the business analysis communications.
B. All formal communication must be destroyed once the project is completed.
C. All communications must be archived and will become part of the organizational process assets.
D. All communications must be documented and passed onto the solution's project manager for analysis and to serve as supporting detail.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Communications in a plan-driven approach to business analysis must use formal communication. Formal communications should be archived as part of the organizational process assets.
Answer: A is incorrect. The communications management plan may dictate that the communications be archived, but this is not a requirement of the communications management plan.
Answer: D is incorrect. The project manager may want to reference the communication but doesn't always need. If the communications are archived, then the project manager can access them as needed.
Answer: B is incorrect. Communication documents are not destroyed; they are archived as part of the organizational process assets.
QUESTION 35
Which of the following is a business management strategy originally developed by Motorola, USA in 1986?
A. Quality Circle B. Waterfall model



C. Lean
D. Six Sigma
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Six Sigma is a business management strategy originally developed by Motorola, USA in 1986. It is widely used in many sectors of industry, although its use is not without controversy. The Six Sigma approach seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets.
QUESTION 36
There are five tasks and six inputs to requirements management and communication. As a business analyst, you'll need to gather all of the following inputs for this knowledge area except for which one?
A. Requirement Management Plan
B. Work breakdown structure
C. Business Analysis (BA) communication plan D. Solution scope
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
The work breakdown structure (WBS) is a tool used to define the scope of work and to develop estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller and smaller pieces. WBS can perform the following tasks:
It may break the project into iterations, releases, or phases.
It can break deliverables into work packages.
It may break activities into smaller tasks.
Answer: C, A, and D are incorrect. The inputs to requirements management and communication are as follows:
Business Analysis (BA) communication plan
Requirement Management Plan
Solution Scope
Requirements Structure
Organizational Process Assets



Stakeholder, List, Roles, and Responsibilities Requirements
QUESTION 37
Which of the following is an output of the Identify Stakeholders process?
A. Scope baseline
B. Project charter
C. Stakeholder register
D. Project scope statement
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The Identify Stakeholders process identifies all people or organizations that are impacted by the project. It also documents relevant information regarding their interests, involvement, and impact on project success. Stakeholder register and stakeholder management strategy are outputs of this process.
Answer: B is incorrect. Project charter is one of the inputs of the Identify Stakeholders process.
Answer: A is incorrect. Scope baseline is one of the outputs of the Create Work Breakdown Structure (WBS) process.
Answer: D is incorrect. Project scope statement is one of the outputs of the Define Scope process.
QUESTION 38
You are documenting the requirements attribute for your requirements management plan. Which attribute would you use if you want to identify the person who created the requirements?
A. Absolute reference
B. Ownership
C. Requirements sponsor
D. Author of the requirements
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
The author of the requirements is a good attribute to include in the requirements attribute. This allows follow-up questions or clarifications, if necessary, for the project.



Answer: A is incorrect. Absolute reference is needed to define specific requirements. A numeric coding is preferred over text and this code should not be reused. Answer: B is incorrect. The ownership attribute describes who will be the owner of the requirement or deliverable. The owner isn't necessarily the same person who created the requirement.
Answer: C is incorrect. There is not an attribute called requirements sponsor, so this choice is not valid.
QUESTION 39
Which of the following is the prime purpose of the Manage Stakeholders Expectations process?
A. Identify stakeholders B. Close project
C. Resolve issues
D. Updating risk registers
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The prime purpose of the Manage Stakeholders Expectations process is to resolve issues. These issues may be from different areas of the project. An issue log or action item log can be used to document and monitor the resolution of issues. It can be used to facilitate communication and ensure a common understanding of issues. Issues are resolved to maintain good, constructive working relationships among various stakeholders, including team members.
Answer: B is incorrect. Although, the Manage Stakeholders Expectations process helps in closing the project, it is not the prime purpose of this process.
Answer: A is incorrect. Stakeholders identification is done in the separate process named Identify Stakeholders.
Answer: D is incorrect. Risk register is a document that contains the results of the qualitative risk analysis, quantitative risk analysis, and risk response planning. Description, category, cause, probability of occurring, impact on objectives, proposed responses, owner, and the current status of all identified risks are put in the risk register. Updating risk registers is done throughout the project duration. It is not the prime purpose of the Manage Stakeholders Expectations process.
QUESTION 40
Which one of the following is not an event-based elicitation technique?
A. Focus group
B. Interface analysis C. Interview
D. Workshop
Correct Answer: B Section: (none) Explanation



Explanation/Reference:
Explanation:
Interface analysis is not an event-based elicitation technique. It is an elicitation technique that identifies interfaces between solutions and how the interfaces will interact.
Answer: D is incorrect. A workshop is an event-based elicitation technique.
Answer: A is incorrect. A focus group is an event-based elicitation technique.
Answer: C is incorrect. An interview is an event-based elicitation technique.
QUESTION 41
What do business goals and objectives of enterprise analysis actually describe?
A. Business goals and objectives describe the increased revenue that the organization is seeking to gain.
B. Business goals and objectives describe the solution scope that the organization is seeking to accomplish. C. Business goals and objectives describe the ends that the organization is seeking to achieve.
D. Business goals and objectives describe the desired future state of problems.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
Business goals and objectives describe the ends that the organization is seeking to achieve. It is the assessment of the desired future state of the organization. Answer: B is incorrect. The best answer is that the ends of the solution are defined, not just the solution scope.
Answer: A is incorrect. Business goals and objectives aren't always focused on increased revenue so this isn't the best choice for the question.
Answer: D is incorrect. This answer is close, but it's not the future state of the problems that is defined, but the future state of the organization.
QUESTION 42
You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach. Which of the following are primary inputs of planning the business analysis approach?
Each correct answer represents a complete solution.
A. Organizational process assets
B. Penalty of not seizing the opportunity C. Expert Judgement
D. Business need
Correct Answer: ACD Section: (none) Explanation



Explanation/Reference:
Explanation:
These are the primary inputs of planning the business analysis approach. The primary input of planning the business analysis approach is to consider the problem or opportunity faced by the organization. Time allowed for business analysis planning does have an effect on the thoroughness of the business analysis activities. The risk associated with the plan is also considered.
QUESTION 43
A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?
A. Organizational process assets B. Derivative adaption
C. Essential
D. Enterprise environmental factors
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
Templates for requirements packages are taken from organizational process assets.
Answer: C is incorrect. Essential isn't a valid explanation for this question.
Answer: D is incorrect. Enterprise environmental factors aren't where templates originate from for business analyst requirements packages. Answer: B is incorrect. This isn't a valid term for organizational process assets or templates needed by the business analyst.
QUESTION 44
You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable. What is the danger in this project requirement?
A. Achieving customer satisfaction is a risk, as the project manager cannot control how satisfied the customer will be with the project deliverables. B. Achieving customer satisfaction is an assumption and should be documented in the project scope.
C. Achieving customer satisfaction should always map to the quality requirements for the project.
D. Achieving customer satisfaction is a subjective requirement and entails a high level of risk of being successfully accomplished.
Correct Answer: D Section: (none) Explanation



Explanation/Reference:
Explanation:
While every project manager wants to achieve customer satisfaction, this subjective term is too vague to be measured or accounted for.
What one person deems customer satisfaction may be low compared to another. Requirements need metrics to determine the level of success. Answer: C is incorrect. The subjective requirements cannot be measured or mapped to quality requirements.
Answer: B is incorrect. This is not an assumption, but a subjective requirement.
Answer: A is incorrect. This is not a risk, but a requirement that needs metric for measurement attached to it.
QUESTION 45
You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations. Which one of the following best describes the action you should take to begin business analysis?
A. Work with the appropriate stakeholders to determine how the business analysis work should be completed.
B. Define the organizational standard first.
C. Create a business case for the need of organizational standards for business analysis.
D. Take charge and begin the business analysis activities, but document your approach to serve as a template for future business analysis initiatives.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Explanation:
The best answer is to work with stakeholders to determine what business analysis activities should be done in the present initiative.
Answer: B is incorrect. There's not a need to define an organizational standard immediately, as this can evolve over time based on projects and business analysis experience in the organization.
Answer: C is incorrect. A business case isn't needed; the business analyst needs to work with the stakeholders to define the needed activities.
Answer: D is incorrect. While this answer is tempting, it does not address the cooperation and involvement of the stakeholders.
QUESTION 46
You are the business analyst for your organization and you're working with the project manager to complete some business analysis activities. The project manager has the authority to approve the requirements based on the short iterations of business analysis activities.
What approach of business analysis are you using in this scenario?
A. Progressive elaboration B. Change-driven
C. Plan-driven
D. Iterative



Correct Answer: B Section: (none) Explanation
Explanation/Reference:
Explanation:
Change-driven approaches to business analysis deal with rapid delivery of the business value. The business value is delivered in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution. The change-driven approaches are preferred while taking an exploratory approach for incremental improvement of an existing solution.
Answer: D is incorrect. Iterative is not a valid business analysis approach.
Answer: C is incorrect. The plan-driven approach defines business analysis activities. This approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation. Answer: A is incorrect. Progressive elaboration describes the project management approach of refining requirements and project scope, not the business analysis approach.
QUESTION 47
When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements. What is the forward tracing activity called in requirements traceability?
A. Lineage tracking B. Backwards pass C. Derivation
D. Allocation
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Explanation:
Allocation is the forward tracking of a requirement to future requirements in the set of requirements.
Answer: C is incorrect. Backward tracing of a requirement is called its derivation, as the requirements may be derived from other older requirements. Answer: A is incorrect. Lineage tracking is not a valid term, so this choice is not valid.
Answer: B is incorrect. Backwards pass isn't a valid requirements tracing term; it describes a process in schedule management.
QUESTION 48
You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements. Which stakeholder would need detailed technical interface requirements?
A. Project manager B. Testers



C. Implementation subject matter experts D. Regulators
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
Explanation:
The implementation subject matter experts will need requirements that provide detailed interface requirements, so that they may construct the solution. They are responsible for designing and implementing potential solutions. Implementation subject matter experts will provide specialist expertise on the design and construction of the solution components.
Answer: A is incorrect. The project manager will need requirements in an easy to understand format, so that he may create the project scope.
Answer: D is incorrect. Regulators may have specific legal, contractual, or governance requirements regarding what is included in a requirements document. Answer: B is incorrect. Testers focus on understanding the critical success factors based on the needs of the business users.