Certified Information Privacy Manager CIPM Questions + Answers
Posted: Fri Feb 25, 2022 3:59 am
QUESTION 1
In regards to the collection of personal data conducted by an organization, what must the data subject be allowed to do?
A. Evaluatethequalificationsofathird-partyprocessorbeforeanydataistransferredtothatprocessor B. Obtainaguaranteeofpromptnotificationininstancesinvolvingunauthorizedaccessofthedata
C. Set a time-limit as to how long the personal data may be stored by the organization
D. Challenge the authenticity of the personal data and have it corrected if needed
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which term describes a piece of personal data that alone may not identify an individual?
A. Unbundleddata
B. Asingularity
C. Non-aggregated infopoint D. A single attribute
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which is NOT an influence on the privacy environment external to an organization?
A. Managementteampriorities B. Regulations
C. Consumer demand
D. Technological advances
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 4
What is the best way to understand the location, use and importance of personal data within an organization?
A. Byanalyzingthedatainventory
B. Bytestingthesecurityofdatasystems
C. By evaluating methods for collecting data
D. By interviewing employees tasked with data entry
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 5
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
After conducting research, you discover a primary data protection issue with cloud computing. Which of the following should be your biggest concern?
A. Anopenprogrammingmodelthatresultsineasyaccess
B. Anunwillingnessofcloudproviderstoprovidesecurityinformation C. A lack of vendors in the cloud computing market
D. A reduced resilience of data structures that may lead to data loss.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 6
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
What is the best way to prevent the Finnish vendor from transferring data to another party?
A. Restrictthevendortousingcompanysecuritycontrols B. Offercompanyresourcestoassistwiththeprocessing C. Include transfer prohibitions in the vendor contract
D. Lock the data down in its current location
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 7
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as
Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
What process can best answer your questions about the vendor’s data security safeguards?
A. Asecond-partyofsupplieraudit
B. Areferencecheckwithotherclients
C. A table top demonstration of a potential threat
D. A public records search for earlier legal violations
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 8
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred
again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
What is the best way for your vendor to be clear about the Society’s breach notification expectations?
A. Includenotificationprovisionsinthevendorcontract
B. Arrangeregulartelephonecheck-insreviewingexpectations C. Send a memorandum of understanding on breach notification D. Email the regulations that require breach notifications
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 9
Which is TRUE about the scope and authority of data protection oversight authorities?
A. TheOfficeofthePrivacyCommissioner(OPC)ofCanadahastherighttoimposefinancialsanctionsonviolators
B. AllauthorityintheEuropeanUnionrestswiththeDataProtectionCommission(DPC)
C. No one agency officially oversees the enforcement of privacy regulations in the United States
D. The Asia-Pacific Economic Cooperation (APEC) Privacy Frameworks require all member nations to designate a national data protection authority
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.priv.gc.ca/en/opc-actions-a ... ar_201617/ QUESTION 10
Which of the following indicates you have developed the right privacy framework for your organization?
A. Itincludesaprivacyassessmentofeachmajorsystem B. Itimprovestheconsistencyoftheprivacyprogram
C. It works at a different type of organization
D. It identifies all key stakeholders by name
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 11
What is the function of the privacy operational life cycle?
A. Itestablishesinitialplansforprivacyprotectionandimplementation
B. Itallowstheorganizationtorespondtoever-changingprivacydemands C. It ensures that outdated privacy policies are retired on a set schedule D. It allows privacy policies to mature to a fixed form
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.bdo.com/blogs/nonprofit-sta ... cy-program QUESTION 12
Which is the best way to view an organization’s privacy framework?
A. Asanindustrybenchmarkthatcanapplytomanyorganizations B. Asafixedstructurethatdirectschangesintheorganization
C. As an aspirational goal that improves the organization
D. As a living structure that aligns to changes in the organization
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 13
An organization is establishing a mission statement for its privacy program. Which of the following statements would be the best to use?
A. Thisprivacyprogramencouragescross-organizationalcollaborationwhichwillstopalldatabreaches
B. Ourorganizationwasfoundedin2054toreducethechanceofafuturedisasterliketheonethatoccurredtenyearsago.Allindividualsfromourareaofthe country should be concerned about a future disaster. However, with our privacy program, they should not be concerned about the misuse of their information.
C. The goal of the privacy program is to protect the privacy of all individuals who support our organization. To meet this goal, we must work to comply with all applicable privacy laws.
D. In the next 20 years, our privacy program should be able to eliminate 80% of our current breaches. To do this, everyone in our organization must complete our annual privacy training course and all personally identifiable information must be inventoried.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 14
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She
laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
Since it is too late to restructure the contract with the vendor or prevent the app from being deployed, what is the best step for you to take next?
A. Implementamorecomprehensivesuiteofinformationsecuritycontrolsthantheoneusedbythevendor B. Askthevendorforverifiableinformationabouttheirprivacyprotectionssoweaknessescanbeidentified C. Develop security protocols for the vendor and mandate that they be deployed
D. Insist on an audit of the vendor’s privacy procedures and safeguards
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 15
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
Which is the best first step in understanding the data security practices of a potential vendor?
A. RequiringthevendortocompleteaquestionnaireassessingInternationalOrganizationforStandardization(ISO)27001compliance. B. Conductingaphysicalauditofthevendor’sfacilities.
C. Conducting a penetration test of the vendor’s data security structure.
D. Examining investigation records of any breaches the vendor has experienced.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 16
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You
worry too much, but that’s why you’re so good at your job!”
What safeguard can most efficiently ensure that privacy protection is a dimension of relationships with vendors?
A. Includeappropriatelanguageaboutprivacyprotectioninvendorcontracts
B. Performaprivacyauditonanyvendorunderconsideration
C. Require that a person trained in privacy protection be part of all vendor selection teams D. Do business only with vendors who are members of privacy trade associations
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 17
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
You want to point out that normal protocols have not been followed in this matter. Which process in particular has been neglected?
A. Forensicinquiry
B. Datamapping
C. Privacybreachprevention
D. Vendor due diligence or vetting
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 18
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
You see evidence that company employees routinely circumvent the privacy officer in developing new initiatives. How can you best draw attention to the scope of this problem?
Explanation/Reference:
QUESTION 19
What is one reason the European Union has enacted more comprehensive privacy laws than the United States?
A. Toensureadequateenforcementofexistinglaws
B. Toensurethereisadequatefundingforenforcement
C. To allow separate industries to set privacy standards
D. To allow the free movement of data between member countries
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 20
What is the main function of the Asia-Pacific Economic Cooperation Privacy Framework?
A. Enablingregionaldatatransfers
A. Insistuponone-on-oneconsultationwitheachpersonwhoworksaroundtheprivacyofficer.
B. Developametricshowingthenumberofinitiativeslaunchedwithoutconsultationandincludeitinreports,presentations,andconsultation. C. Hold discussions with the department head of anyone who fails to consult with the privacy officer.
D. Take your concerns straight to the Chief Executive Officer.
Correct Answer: C Section: (none) Explanation
B. Protectingdatafrompartiesoutsidetheregion
C. Establishing legal requirements for privacy protection in the region D. Marketing privacy protection technologies developed in the region
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://iapp.org/resources/article/apec ... framework/
QUESTION 21
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep
has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will: 1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates. 5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Which of the following elements of the incident did you adequately determine?
A. Thenatureofthedataelementsimpacted
B. Thelikelihoodtheincidentmayleadtoharm
C. The likelihood that the information is accessible and usable D. The number of individuals whose information was affected
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 22
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates.
5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Regarding the notification, which of the following would be the greatest concern?
A. Informingtheaffectedindividualsthatdatafromotherindividualsmayhavealsobeenaffected.
B. Collectingmorepersonallyidentifiableinformationthannecessarytoprovideupdatestotheaffectedindividuals. C. Using a postcard with the logo of the vendor who make the mistake instead of your company’s logo.
D. Trusting a vendor to send out a notice when they already failed once by not encrypting the database.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 23
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates.
5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
What is the most concerning limitation of the incident-response council?
A. Youconvenedittodiffuseblame
B. Thecouncilhasanoverabundanceofattorneys
C. It takes eight hours of emails to come to a decision
D. The leader just joined the company as a consultant
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 24
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates. 5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Regarding the credit monitoring, which of the following would be the greatest concern?
A. Thevendor’srepresentativedoesnothaveenoughexperience
B. SigningacontractwithCRUDLOKwhichlastslongerthanoneyear
C. The company did not collect enough identifiers to monitor one’s credit
D. You are going to notify affected individuals via a letter followed by an email
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 25
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email
notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates.
5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Which of the following was done CORRECTLY during the above incident?
A. Theprocessbywhichaffectedindividualssignupforemailnotifications B. Yourassessmentofwhichcreditmonitoringcompanyyoushouldhire
C. The speed at which you sat down to reflect and document the incident
D. Finding a vendor who will offer the affected individuals additional services
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 26
In a sample metric template, what does “target” mean?
A. Thesuggestedvolumeofdatatocollect B. Thepercentageofcompletion
C. The threshold for a satisfactory rating
D. The frequency at which the data is sampled
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 27
What should a privacy professional keep in mind when selecting which metrics to collect?
A. Metricsshouldbereportedtothepublic
B. Thenumberofmetricsshouldbelimitedatfirst
C. Metrics should reveal strategies for increasing company earnings
D. A variety of metrics should be collected before determining their specific functions
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 28
Under which circumstances would people who work in human resources be considered a secondary audience for privacy metrics?
A. Theydonotreceivetrainingonprivacyissues
B. Theydonotinterfacewiththefinancialoffice
C. They do not have privacy policy as their main task
D. They do not have frequent interactions with the public
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 29
What are you doing if you succumb to “overgeneralization” when analyzing data from metrics?
A. Usingdatathatistoobroadtocapturespecificmeanings
B. Possessingtoomanytypesofdatatoperformavalidanalysis
C. Using limited data in an attempt to support broad conclusions
D. Trying to use several measurements to gauge one aspect of a program
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.researchgate.net/ publication/226716755_The_Impact_of_Overfitting_and_Overgeneralization_on_the_Classification_Accuracy_in_Data_Mining
QUESTION 30
All of the following changes will likely trigger a data inventory update EXCEPT?
A. OutsourcingtheCustomerRelationshipManagement(CRM)function B. Acquisitionofanewsubsidiary
C. Onboarding of a new vendor
D. Passage of new a privacy regulation
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 31
What is one obligation that the General Data Protection Regulation (GDPR) imposes on data processors?
A. Tohonoralldataaccessrequestsfromdatasubjects
B. Toinformdatasubjectsabouttheidentityandcontactdetailsofthecontroller
C. To implement appropriate technical and organizational measures that ensure an appropriate level of security
D. To carry out data protection impact assessments in cases where processing is likely to result in high risk to the rights and freedoms of individuals
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Reference: https://www.whitecase.com/publications/ ... neral-data QUESTION 32
Which of the following best describes proper compliance for an international organization using Binding Corporate Rules (BCRs) as a controller or processor?
A. Employeesmustsignanadhoccontractualagreementeachtimepersonaldataisexported.
B. Allemployeesaresubjecttotherulesintheirentirety,regardlessofwheretheworkistakingplace.
C. All employees must follow the privacy regulations of the jurisdictions where the current scope of their work is established.
D. Employees who control personal data must complete a rigorous certification procedure, as they are exempt from legal enforcement.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.lexology.com/library/detail ... 3f5233852e
QUESTION 33
SCENARIO
Please use the following to answer the next question:
As they company’s new chief executive officer, Thomas Goddard wants to be known as a leader in data protection. Goddard recently served as the chief financial officer of Hoopy.com, a pioneer in online video viewing with millions of users around the world. Unfortunately, Hoopy is infamous within privacy protection circles for its ethically questionable practices, including unauthorized sales of personal data to marketers. Hoopy also was the target of credit card data theft that made headlines around the world, as at least two million credit card numbers were thought to have been pilfered despite the company’s claims that “appropriate” data protection safeguards were in place. The scandal affected the company’s business as competitors were quick to market an increased level of protection while offering similar entertainment and media content. Within three weeks after the scandal broke, Hoopy founder and CEO Maxwell Martin, Goddard’s mentor, was forced to step down.
Goddard, however, seems to have landed on his feet, securing the CEO position at your company, Medialite, which is just emerging from its start-up phase. He sold the company’s board and investors on his vision of Medialite building its brand partly on the basis of industry-leading data protection standards and procedures. He may have been a key part of a lapsed or even rogue organization in matters of privacy but now he claims to be reformed and a true believer in privacy protection. In his first week on the job, he calls you into his office and explains that your primary work responsibility is to bring his vision for privacy to life. But you also detect some reservations. “We want Medialite to have absolutely the highest standards,” he says. “In fact, I want us to be able to say that we are the clear industry leader in privacy and data protection. However, I also need to be a responsible steward of the company’s finances. So, while I want the best solutions across the board,
they also need to be cost effective.”
You are told to report back in a week’s time with your recommendations. Charged with this ambiguous mission, you depart the executive suite, already considering your next steps.
You are charged with making sure that privacy safeguards are in place for new products and initiatives. What is the best way to do this?
A. Holdameetingwithstakeholderstocreateaninterdepartmentalprotocolfornewinitiatives
B. InstitutePrivacybyDesignprinciplesandpracticesacrosstheorganization
C. Develop a plan for introducing privacy protections into the product development stage
D. Conduct a gap analysis after deployment of new products, then mend any gaps that are revealed
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
In regards to the collection of personal data conducted by an organization, what must the data subject be allowed to do?
A. Evaluatethequalificationsofathird-partyprocessorbeforeanydataistransferredtothatprocessor B. Obtainaguaranteeofpromptnotificationininstancesinvolvingunauthorizedaccessofthedata
C. Set a time-limit as to how long the personal data may be stored by the organization
D. Challenge the authenticity of the personal data and have it corrected if needed
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 2
Which term describes a piece of personal data that alone may not identify an individual?
A. Unbundleddata
B. Asingularity
C. Non-aggregated infopoint D. A single attribute
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 3
Which is NOT an influence on the privacy environment external to an organization?
A. Managementteampriorities B. Regulations
C. Consumer demand
D. Technological advances
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 4
What is the best way to understand the location, use and importance of personal data within an organization?
A. Byanalyzingthedatainventory
B. Bytestingthesecurityofdatasystems
C. By evaluating methods for collecting data
D. By interviewing employees tasked with data entry
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 5
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
After conducting research, you discover a primary data protection issue with cloud computing. Which of the following should be your biggest concern?
A. Anopenprogrammingmodelthatresultsineasyaccess
B. Anunwillingnessofcloudproviderstoprovidesecurityinformation C. A lack of vendors in the cloud computing market
D. A reduced resilience of data structures that may lead to data loss.
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 6
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
What is the best way to prevent the Finnish vendor from transferring data to another party?
A. Restrictthevendortousingcompanysecuritycontrols B. Offercompanyresourcestoassistwiththeprocessing C. Include transfer prohibitions in the vendor contract
D. Lock the data down in its current location
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 7
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as
Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
What process can best answer your questions about the vendor’s data security safeguards?
A. Asecond-partyofsupplieraudit
B. Areferencecheckwithotherclients
C. A table top demonstration of a potential threat
D. A public records search for earlier legal violations
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 8
SCENARIO
Please use the following to answer the next question:
Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.
Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred
again.
As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.
Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”
Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.
What is the best way for your vendor to be clear about the Society’s breach notification expectations?
A. Includenotificationprovisionsinthevendorcontract
B. Arrangeregulartelephonecheck-insreviewingexpectations C. Send a memorandum of understanding on breach notification D. Email the regulations that require breach notifications
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 9
Which is TRUE about the scope and authority of data protection oversight authorities?
A. TheOfficeofthePrivacyCommissioner(OPC)ofCanadahastherighttoimposefinancialsanctionsonviolators
B. AllauthorityintheEuropeanUnionrestswiththeDataProtectionCommission(DPC)
C. No one agency officially oversees the enforcement of privacy regulations in the United States
D. The Asia-Pacific Economic Cooperation (APEC) Privacy Frameworks require all member nations to designate a national data protection authority
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.priv.gc.ca/en/opc-actions-a ... ar_201617/ QUESTION 10
Which of the following indicates you have developed the right privacy framework for your organization?
A. Itincludesaprivacyassessmentofeachmajorsystem B. Itimprovestheconsistencyoftheprivacyprogram
C. It works at a different type of organization
D. It identifies all key stakeholders by name
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 11
What is the function of the privacy operational life cycle?
A. Itestablishesinitialplansforprivacyprotectionandimplementation
B. Itallowstheorganizationtorespondtoever-changingprivacydemands C. It ensures that outdated privacy policies are retired on a set schedule D. It allows privacy policies to mature to a fixed form
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.bdo.com/blogs/nonprofit-sta ... cy-program QUESTION 12
Which is the best way to view an organization’s privacy framework?
A. Asanindustrybenchmarkthatcanapplytomanyorganizations B. Asafixedstructurethatdirectschangesintheorganization
C. As an aspirational goal that improves the organization
D. As a living structure that aligns to changes in the organization
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 13
An organization is establishing a mission statement for its privacy program. Which of the following statements would be the best to use?
A. Thisprivacyprogramencouragescross-organizationalcollaborationwhichwillstopalldatabreaches
B. Ourorganizationwasfoundedin2054toreducethechanceofafuturedisasterliketheonethatoccurredtenyearsago.Allindividualsfromourareaofthe country should be concerned about a future disaster. However, with our privacy program, they should not be concerned about the misuse of their information.
C. The goal of the privacy program is to protect the privacy of all individuals who support our organization. To meet this goal, we must work to comply with all applicable privacy laws.
D. In the next 20 years, our privacy program should be able to eliminate 80% of our current breaches. To do this, everyone in our organization must complete our annual privacy training course and all personally identifiable information must be inventoried.
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 14
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She
laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
Since it is too late to restructure the contract with the vendor or prevent the app from being deployed, what is the best step for you to take next?
A. Implementamorecomprehensivesuiteofinformationsecuritycontrolsthantheoneusedbythevendor B. Askthevendorforverifiableinformationabouttheirprivacyprotectionssoweaknessescanbeidentified C. Develop security protocols for the vendor and mandate that they be deployed
D. Insist on an audit of the vendor’s privacy procedures and safeguards
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 15
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
Which is the best first step in understanding the data security practices of a potential vendor?
A. RequiringthevendortocompleteaquestionnaireassessingInternationalOrganizationforStandardization(ISO)27001compliance. B. Conductingaphysicalauditofthevendor’sfacilities.
C. Conducting a penetration test of the vendor’s data security structure.
D. Examining investigation records of any breaches the vendor has experienced.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 16
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You
worry too much, but that’s why you’re so good at your job!”
What safeguard can most efficiently ensure that privacy protection is a dimension of relationships with vendors?
A. Includeappropriatelanguageaboutprivacyprotectioninvendorcontracts
B. Performaprivacyauditonanyvendorunderconsideration
C. Require that a person trained in privacy protection be part of all vendor selection teams D. Do business only with vendors who are members of privacy trade associations
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 17
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
You want to point out that normal protocols have not been followed in this matter. Which process in particular has been neglected?
A. Forensicinquiry
B. Datamapping
C. Privacybreachprevention
D. Vendor due diligence or vetting
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 18
SCENARIO
Please use the following to answer the next question:
Edufox has hosted an annual convention of users of its famous e-learning software platform, and over time, it has become a grand event. It fills one of the large downtown conference hotels and overflows into the others, with several thousand attendees enjoying three days of presentations, panel discussions and networking. The convention is the centerpiece of the company’s product rollout schedule and a great training opportunity for current users. The sales force also encourages prospective clients to attend to get a better sense of the ways in which the system can be customized to meet diverse needs and understand that when they buy into this system, they are joining a community that feels like family.
This year’s conference is only three weeks away, and you have just heard news of a new initiative supporting it: a smartphone app for attendees. The app will support late registration, highlight the featured presentations and provide a mobile version of the conference program. It also links to a restaurant reservation system with the best cuisine in the areas featured. “It’s going to be great,” the developer, Deidre Hoffman, tells you, “if, that is, we actually get it working!” She laughs nervously but explains that because of the tight time frame she’d been given to build the app, she outsourced the job to a local firm. “It’s just three young people,” she says, “but they do great work.” She describes some of the other apps they have built. When asked how they were selected for this job, Deidre shrugs. “They do good work, so I chose them.”
Deidre is a terrific employee with a strong track record. That’s why she’s been charged to deliver this rushed project. You’re sure she has the best interests of the company at heart, and you don’t doubt that she’s under pressure to meet a deadline that cannot be pushed back. However, you have concerns about the app’s handling of personal data and its security safeguards. Over lunch in the break room, you start to talk to her about it, but she quickly tries to reassure you, “I’m sure with your help we can fix any security issues if we have to, but I doubt there’ll be any. These people build apps for a living, and they know what they’re doing. You worry too much, but that’s why you’re so good at your job!”
You see evidence that company employees routinely circumvent the privacy officer in developing new initiatives. How can you best draw attention to the scope of this problem?
Explanation/Reference:
QUESTION 19
What is one reason the European Union has enacted more comprehensive privacy laws than the United States?
A. Toensureadequateenforcementofexistinglaws
B. Toensurethereisadequatefundingforenforcement
C. To allow separate industries to set privacy standards
D. To allow the free movement of data between member countries
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 20
What is the main function of the Asia-Pacific Economic Cooperation Privacy Framework?
A. Enablingregionaldatatransfers
A. Insistuponone-on-oneconsultationwitheachpersonwhoworksaroundtheprivacyofficer.
B. Developametricshowingthenumberofinitiativeslaunchedwithoutconsultationandincludeitinreports,presentations,andconsultation. C. Hold discussions with the department head of anyone who fails to consult with the privacy officer.
D. Take your concerns straight to the Chief Executive Officer.
Correct Answer: C Section: (none) Explanation
B. Protectingdatafrompartiesoutsidetheregion
C. Establishing legal requirements for privacy protection in the region D. Marketing privacy protection technologies developed in the region
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://iapp.org/resources/article/apec ... framework/
QUESTION 21
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep
has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will: 1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates. 5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Which of the following elements of the incident did you adequately determine?
A. Thenatureofthedataelementsimpacted
B. Thelikelihoodtheincidentmayleadtoharm
C. The likelihood that the information is accessible and usable D. The number of individuals whose information was affected
Correct Answer: B Section: (none) Explanation
Explanation/Reference:
QUESTION 22
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates.
5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Regarding the notification, which of the following would be the greatest concern?
A. Informingtheaffectedindividualsthatdatafromotherindividualsmayhavealsobeenaffected.
B. Collectingmorepersonallyidentifiableinformationthannecessarytoprovideupdatestotheaffectedindividuals. C. Using a postcard with the logo of the vendor who make the mistake instead of your company’s logo.
D. Trusting a vendor to send out a notice when they already failed once by not encrypting the database.
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
QUESTION 23
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates.
5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
What is the most concerning limitation of the incident-response council?
A. Youconvenedittodiffuseblame
B. Thecouncilhasanoverabundanceofattorneys
C. It takes eight hours of emails to come to a decision
D. The leader just joined the company as a consultant
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 24
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates. 5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Regarding the credit monitoring, which of the following would be the greatest concern?
A. Thevendor’srepresentativedoesnothaveenoughexperience
B. SigningacontractwithCRUDLOKwhichlastslongerthanoneyear
C. The company did not collect enough identifiers to monitor one’s credit
D. You are going to notify affected individuals via a letter followed by an email
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 25
SCENARIO
Please use the following to answer the next question:
You lead the privacy office for a company that handles information from individuals living in several countries throughout Europe and the Americas. You begin that morning’s privacy review when a contracts officer sends you a message asking for a phone call. The message lacks clarity and detail, but you presume that data was lost.
When you contact the contracts officer, he tells you that he received a letter in the mail from a vendor stating that the vendor improperly shared information about your customers. He called the vendor and confirmed that your company recently surveyed exactly 2000 individuals about their most recent healthcare experience and sent those surveys to the vendor to transcribe it into a database, but the vendor forgot to encrypt the database as promised in the contract. As a result, the vendor has lost control of the data.
The vendor is extremely apologetic and offers to take responsibility for sending out the notifications. They tell you they set aside 2000 stamped postcards because that should reduce the time it takes to get the notice in the mail. One side is limited to their logo, but the other side is blank and they will accept whatever you want to write. You put their offer on hold and begin to develop the text around the space constraints. You are content to let the vendor’s logo be associated with the notification.
The notification explains that your company recently hired a vendor to store information about their most recent experience at St. Sebastian Hospital’s Clinic for Infectious Diseases. The vendor did not encrypt the information and no longer has control of it. All 2000 affected individuals are invited to sign-up for email
notifications about their information. They simply need to go to your company’s website and watch a quick advertisement, then provide their name, email address, and month and year of birth.
You email the incident-response council for their buy-in before 9 a.m. If anything goes wrong in this situation, you want to diffuse the blame across your colleagues. Over the next eight hours, everyone emails their comments back and forth. The consultant who leads the incident-response team notes that it is his first day with the company, but he has been in other industries for 45 years and will do his best. One of the three lawyers on the council causes the conversation to veer off course, but it eventually gets back on track. At the end of the day, they vote to proceed with the notification you wrote and use the vendor’s postcards.
Shortly after the vendor mails the postcards, you learn the data was on a server that was stolen, and make the decision to have your company offer credit monitoring services. A quick internet search finds a credit monitoring company with a convincing name: Credit Under Lock and Key (CRUDLOK). Your sales rep has never handled a contract for 2000 people, but develops a proposal in about a day which says CRUDLOK will:
1. Sendanenrollmentinvitationtoeveryonethedayafterthecontractissigned.
2. Enrollsomeonewithjusttheirfirstnameandthelast-4oftheirnationalidentifier.
3. Monitoreachenrollee’screditfortwoyearsfromthedateofenrollment.
4. Sendamonthlyemailwiththeircreditratingandoffersforcredit-relatedservicesatmarketrates.
5. Chargeyourcompany20%ofthecostofanycreditrestoration.
You execute the contract and the enrollment invitations are emailed to the 2000 individuals. Three days later you sit down and document all that went well and all that could have gone better. You put it in a file to reference the next time an incident occurs.
Which of the following was done CORRECTLY during the above incident?
A. Theprocessbywhichaffectedindividualssignupforemailnotifications B. Yourassessmentofwhichcreditmonitoringcompanyyoushouldhire
C. The speed at which you sat down to reflect and document the incident
D. Finding a vendor who will offer the affected individuals additional services
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 26
In a sample metric template, what does “target” mean?
A. Thesuggestedvolumeofdatatocollect B. Thepercentageofcompletion
C. The threshold for a satisfactory rating
D. The frequency at which the data is sampled
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 27
What should a privacy professional keep in mind when selecting which metrics to collect?
A. Metricsshouldbereportedtothepublic
B. Thenumberofmetricsshouldbelimitedatfirst
C. Metrics should reveal strategies for increasing company earnings
D. A variety of metrics should be collected before determining their specific functions
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 28
Under which circumstances would people who work in human resources be considered a secondary audience for privacy metrics?
A. Theydonotreceivetrainingonprivacyissues
B. Theydonotinterfacewiththefinancialoffice
C. They do not have privacy policy as their main task
D. They do not have frequent interactions with the public
Correct Answer: C Section: (none) Explanation
Explanation/Reference:
QUESTION 29
What are you doing if you succumb to “overgeneralization” when analyzing data from metrics?
A. Usingdatathatistoobroadtocapturespecificmeanings
B. Possessingtoomanytypesofdatatoperformavalidanalysis
C. Using limited data in an attempt to support broad conclusions
D. Trying to use several measurements to gauge one aspect of a program
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.researchgate.net/ publication/226716755_The_Impact_of_Overfitting_and_Overgeneralization_on_the_Classification_Accuracy_in_Data_Mining
QUESTION 30
All of the following changes will likely trigger a data inventory update EXCEPT?
A. OutsourcingtheCustomerRelationshipManagement(CRM)function B. Acquisitionofanewsubsidiary
C. Onboarding of a new vendor
D. Passage of new a privacy regulation
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
QUESTION 31
What is one obligation that the General Data Protection Regulation (GDPR) imposes on data processors?
A. Tohonoralldataaccessrequestsfromdatasubjects
B. Toinformdatasubjectsabouttheidentityandcontactdetailsofthecontroller
C. To implement appropriate technical and organizational measures that ensure an appropriate level of security
D. To carry out data protection impact assessments in cases where processing is likely to result in high risk to the rights and freedoms of individuals
Correct Answer: D Section: (none) Explanation
Explanation/Reference:
Reference: https://www.whitecase.com/publications/ ... neral-data QUESTION 32
Which of the following best describes proper compliance for an international organization using Binding Corporate Rules (BCRs) as a controller or processor?
A. Employeesmustsignanadhoccontractualagreementeachtimepersonaldataisexported.
B. Allemployeesaresubjecttotherulesintheirentirety,regardlessofwheretheworkistakingplace.
C. All employees must follow the privacy regulations of the jurisdictions where the current scope of their work is established.
D. Employees who control personal data must complete a rigorous certification procedure, as they are exempt from legal enforcement.
Correct Answer: A Section: (none) Explanation
Explanation/Reference:
Reference: https://www.lexology.com/library/detail ... 3f5233852e
QUESTION 33
SCENARIO
Please use the following to answer the next question:
As they company’s new chief executive officer, Thomas Goddard wants to be known as a leader in data protection. Goddard recently served as the chief financial officer of Hoopy.com, a pioneer in online video viewing with millions of users around the world. Unfortunately, Hoopy is infamous within privacy protection circles for its ethically questionable practices, including unauthorized sales of personal data to marketers. Hoopy also was the target of credit card data theft that made headlines around the world, as at least two million credit card numbers were thought to have been pilfered despite the company’s claims that “appropriate” data protection safeguards were in place. The scandal affected the company’s business as competitors were quick to market an increased level of protection while offering similar entertainment and media content. Within three weeks after the scandal broke, Hoopy founder and CEO Maxwell Martin, Goddard’s mentor, was forced to step down.
Goddard, however, seems to have landed on his feet, securing the CEO position at your company, Medialite, which is just emerging from its start-up phase. He sold the company’s board and investors on his vision of Medialite building its brand partly on the basis of industry-leading data protection standards and procedures. He may have been a key part of a lapsed or even rogue organization in matters of privacy but now he claims to be reformed and a true believer in privacy protection. In his first week on the job, he calls you into his office and explains that your primary work responsibility is to bring his vision for privacy to life. But you also detect some reservations. “We want Medialite to have absolutely the highest standards,” he says. “In fact, I want us to be able to say that we are the clear industry leader in privacy and data protection. However, I also need to be a responsible steward of the company’s finances. So, while I want the best solutions across the board,
they also need to be cost effective.”
You are told to report back in a week’s time with your recommendations. Charged with this ambiguous mission, you depart the executive suite, already considering your next steps.
You are charged with making sure that privacy safeguards are in place for new products and initiatives. What is the best way to do this?
A. Holdameetingwithstakeholderstocreateaninterdepartmentalprotocolfornewinitiatives
B. InstitutePrivacybyDesignprinciplesandpracticesacrosstheorganization
C. Develop a plan for introducing privacy protections into the product development stage
D. Conduct a gap analysis after deployment of new products, then mend any gaps that are revealed
Correct Answer: C Section: (none) Explanation
Explanation/Reference: