Find which strategy do these tactics and operational plans support?
Posted: Fri Jan 07, 2022 9:40 am
A commercial service provider is creating a new strategic plan. It has developed the following tactics and operational plans:
Tactic 1 – acquire new resilient infrastructure
Tactic 2 – launch services by region
Operational plan 1 – operate infrastructure to meet service levels
Operational plan 2 – train staff on new infrastructure skills
Which strategy do these tactics and operational plans support?
Ensuring improved handling of service requests by training staff
Identifying customer needs for new services by researching the market
Increasing revenue by introducing a new range of services
Ensuring successful deployment by preparing an implementation plan for new services
Tactic 1 – acquire new resilient infrastructure
Tactic 2 – launch services by region
Operational plan 1 – operate infrastructure to meet service levels
Operational plan 2 – train staff on new infrastructure skills
Which strategy do these tactics and operational plans support?
Ensuring improved handling of service requests by training staff
Identifying customer needs for new services by researching the market
Increasing revenue by introducing a new range of services
Ensuring successful deployment by preparing an implementation plan for new services