A call center company would like to study the enquiries transactional time using simulation to identify a variety of ope
Posted: Fri Dec 24, 2021 10:11 am
company would like to study the enquiries transactional time using simulation to identify a variety of operating characteristics. As part of the study, data was collected on calls processing time as given in the following table. 12 Processing time (minutes) Pr.(x) 1 0.1 4 0.25 8 0.19 . If the generated random number r = 0.83, calculate the simulated processing time (in minutes) that would be used to simulate the processing time
A call center