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A call center company would like to study the enquiries transactional time using simulation to identify a variety of ope
Posted: Fri Dec 24, 2021 10:00 am
by answerhappygod
- A Call Center Company Would Like To Study The Enquiries Transactional Time Using Simulation To Identify A Variety Of Ope 1 (22.25 KiB) Viewed 115 times
A call center
company would like to study the enquiries transactional time using simulation to identify a variety of operating characteristics. As part of the study, data was collected on calls processing time as given in the following table. Processing time (minutes) X Pr.(x) 12 2 0.15 4 0.31 9 0.1 Using r = 0.36 as the random number, determine the processing time (in minutes) that would be used to simulate the processing time.