Which parts of the Explanation of Benefits appear difficult for
you to understand and explain why?
How would you explain to the patient what was paid or not paid
by the insurance provider?
What differences do you see between the two EOBs
presented?
Pick one of the EOBs presented
Explain why there is a difference between the amount billed,
allowed, and paid.
Additionally, what is the patient’s portion and explain whether
the patient’s portion was a deductible, copayment, or
coinsurance?
Which parts of the Explanation of Benefits appear difficult for you to understand and explain why? How would you explain
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