A Black Belt receives comments from his customer. What should be his first action step?
Posted: Wed Dec 08, 2021 6:27 am
A Black Belt receives comments from his customer. What should be his first action step?
Analyze VOC Comments
Translate the VOC to CTQ Metrics
Know that the VOC is random
Understand the VOB and VOP
Analyze VOC Comments
Translate the VOC to CTQ Metrics
Know that the VOC is random
Understand the VOB and VOP