Answer Happy

Which of the following is considered a "hard" influence
tactic?
Exchange
Impression management
Persuasion
Upward appeal
All of these are described as "hard" influence tactics.
An agreement among organizational members that people in certain
roles can request certain behaviors of others is called?
Legitimate power
Expert power
Referral power
Reward power
Coercive power
Control over information flow is a form of which source of
power?
Referent power
Expert power
Coercive power
Reward power
Legitimate power
Countervailing power refers to:
a second source of power held by the power holder in case the
main source of power is ineffective.
the initial feeling of power employees experience when they are
given more freedom and control over their jobs.
the capacity to keep someone who is more powerful than you in
the exchange relationship.
a method of measuring the number of times an employee uses his
or her power each day.
the ability of a person or department to gain more power through
unethical organizational politics.