Schedule of Activity Costs Quality Control Activities Activity Cost Process audits $48,900 Training of machine operators
Posted: Sun Jun 05, 2022 7:38 pm
Nonfinancial performance measures in the balanced scorecard such as customer satisfaction are often. a. not considered an indicator b. poor indicators C. leading indicators d. lagging indicators of future financial performance.
Juana and Carl are reviewing their company's balanced scorecard strategic objectives when they discover a problem. Which of the following is not a correct matching of a strategic objective to its performance perspective in their company's BSC? a. The strategic objective in the learning and growth perspective is to reduce the number of employees who chose to leave the company for jobs elsewhere. b. The strategic objective in the financial perspective is to reduce shipping errors Oc. The strategic objective in the internal processes perspective is to improve delivery times of products shipping to customers Od. The strategic objective in the customer perspective is to make the customer happy