Answer Happy

This discussion looks at the issues of employee communication and conflict. It is based on "You Make the Call" on page 207 of your textbook. If you haven't read it yet, do so now before you proceed. The reset of this exercise won't make much sense until you do. When you have read it, answer the following questions: 1. What were the mistakes that James Matthews made in trusting the grapevine as his main means of communication? Are there any other forms of communication he could have used? 2. If you were James Matthews, what would you do next? 3. Once you have posted your answers, look at the other postings in this discussion and provide comments to at least two other people