Answer Happy

Part One
You demonstrate a subset data file, entitled (below) that
has incomplete information in the Primary Payer field. Therefore,
it cannot be used to research Payer Mix, which is needed for an
upcoming integration of clinic data for a merger at LiveWell.
Insurance Coverage
LiveWell Healthcare
PNum: RC786pa
Procedure for Entry of Insurance
Field
Purpose: The purpose of this tool is to provide
clear instruction on the entry of the insurance field during
the electronic registration process. The insurance field is
incredibly important to LiveWell as it directs the billing process
and the billing process secures payment and income for
LiveWell.
Instructions:
1. The insurance field is collected each time is registered by a
patient access staff member. This includes outpatient,
inpatient, emergency, daycare surgery, rehabilitation services,
home care and hospice patients.
2. Steps
a. Kindly explain the purpose of the insurance card. It is
important for the patient to understand that LiveWell handles
all the billing needed for the service provided and that you are
simply doing the job you are trained for in Patient
Access.
b. The patient's insurance card is required.
c. Locate the insurance type on the card.
d. Tab to the insurance field on the registration screen.
Pers-Guar is the default value in this field.
e. Enter a valid insurance type.
f. Press F6 to save. Continue with the registration
process.