Answer Happy

1 Point A coffee shop uses an online system to engage customers. After cach transaction, anstrimers receive a tod asking them to rate their experience with either a smiley, neutral or sad face emoji. Specify the type of control that is illustrated in this case. [Explanation is not required) Use the editor to format your answer
Hessa has the power that is generated from subordinates' and coworkers' respect for her personal characteristics as a leader which earned her their loyalty and admiration. Specify Hessa's type of power that is illustrated in this statement. [Explanation is not required) Use the editor to format your answer