Answer Happy

Q2: Answer the following questions: a. You have just been hired as a sales manager of Anti-dandruff shampoo for a special customer products company. Your business basically involves promoting the advertising and production team to encourage and manufacture your product more effectively. These departments aren't under your direct authority, although company procedures indicate that they must complete certain tasks requested by sales managers. Describe the sources of power you can use to ensure that the advertising and production departments will help you to make and sell Anti-dandruff shampoo more effectively. (10 marks) b. Mona is about to renegotiate her job role with her new manager. She heard on this company that he is a tough negotiator, highly competitive, and unwilling to take other's needs into consideration. She has also heard that even if he gives concessions in the negotiation, he often fails to keep his word. If you were Mona, how would you prepare for this negotiation. (15 marks) c. Define conflict and explain what its consequences in the work environment, and how to resolve this conflict. (15 marks)